resume summary examples hostess

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Resume Examples Hostess Resume

Hostess Resume Sample

Use our restaurant hostess resume sample and expert writing tips to craft the perfect resume and get a leg up on the competition.

If you’d prefer a different type of resume template , we provide many on our website (all for free).

Hostess Cover Letter & Related Resumes

Hostess Resume Template

Average hostess salaries in the us, 4 tips for writing the perfect hostess resume.

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Copy-paste Hostess Resume (Text Format)

FIRST AND LAST NAME

Email: [email protected]

Phone: (123) 456-7891

Address: Street, City, State

LinkedIn: linkedin.com/in/yourprofile

Resume Summary

Skilled Hostess with more than 3 years of experience providing outstanding customer service and organizing reservations. Possess a B.A. in Hospitality Management as well as an in-depth knowledge of food and wine, with a passion for French cooking in particular. Looking to leverage my expertise to join your restaurant as a hostess.

Professional Experience

Pippen’s on the Water – Annapolis, MD Hostess, August 2020 – Present 

• Greeted an average of 700 guests per day at the door and escorted them to their tables
• Organized and scheduled reservations for 50+ customers daily both over the phone and online
• Presented the restaurant’s daily specials to tables, and sold customers on popular drink options, contributing to a 10% rise in drink sales that year
• Provided excellent customer service and fostered warm relationships with repeat customers
• Communicated with customers and restaurant staff to guarantee that any concerns were promptly addressed and guests left happy

Café Chaleur – Lafayette, LA Hostess, March 2018 – June 2020

• Scheduled and managed reservations, as well as arranged 12 special events and private parties
• Successfully assigned more than 500 customers per night to tables while providing each server with the proper number of guests in each section
• Ensured dining services ran smoothly by checking on tables and informing servers or management of any guest concerns.
• Assisted in preparing the dining area ahead of each service
• Accommodated guests according to their needs, including providing child booster seats and ensuring customers with wheelchairs felt comfortable

University of Louisiana at Lafayette, Lafayette, LA B.A. in Hospitality Management (May 2018)

Relevant Skills

• OpenTable and GuestBridge Reserve
• Conversational Spanish
• Interpersonal skills
• In-depth knowledge of wine and spirits

Average hostess annual salaries by state

Whether it’s to earn some extra money or kick-start your career in hospitality, working as a restaurant hostess can be a rewarding and enjoyable experience.

But landing the right gig can be challenging, especially if you’re applying to high-end restaurants and hotels. If you want to stand out from the crowd and nail down your next job, these four hostess resume writing tips will help set you up for success:

1. Scan the hostess job description for resume ideas

Not sure what you need to include on your hostess resume? The job description for the hostess job you want is a great place to go to for inspiration because it’ll give you an idea of what traits the employer is looking for in the ideal candidate.

Read through the job description and take note of the keywords used to describe the work you’ll be doing and what is expected of you.

Does the job listing use specific verbs , adjectives , or occupation-specific nouns? Pay attention to these details — and then use the same language in your resume.

Here’s an example of a hostess job description that features some relevant keywords:

This description makes it clear that the employer is looking for someone who is attentive, professional, and able to make customers feel welcome at their establishment. A candidate for this particular position should incorporate the words “attentive” and “friendly” into their resume to catch the hiring manager’s attention.

Here are two examples of how to mirror the language in this hostess of the job description on your resume:

• Provided attentive and professional customer service and fostered warm relationships with repeat customers.
• Greeted guests with a friendly smile, creating a warm and welcoming environment

2. Lead with a strong hostess resume summary

If you’re applying to a popular restaurant — especially one in a larger city — then your application is likely one of hundreds .

To improve the chances of your application catching the eye of the hiring manager, open your resume with a confident, succinct resume summary that highlights your most valuable qualifications and skills.

A strong hostess resume summary should clearly state:

• How much experience you have
• Your most relevant qualifications and certifications
• Your knowledge of and passion for the industry
• The position you’re looking to fill

Here’s an example of a good hostess resume summary:

Hiring managers will skim over piles of resumes to find the ideal candidate. A brief, convincing resume objective can be the key to grabbing their attention and making sure your resume doesn’t get lost among the rest.

3. Emphasize your hostess resume skills

As a hostess, you’re often the first person customers interact with, and you have to manage potentially hundreds of tables every day.

Managing this many customer interactions each day requires a solid set of soft skills to ensure you’re ready to tackle any situation that might arise during the work day.

Successful hostesses possess outstanding people skills , are able to think quickly on their feet, and can manage stressful situations with ease. That’s why hiring managers will be looking for these key skills on your resume:

Hostess soft skills

• Conflict management
• Friendliness
• Prioritization
• Stress management
• Communication
• Organization
• Quick thinking
• Professionalism

4. Quantify your hostess experience

By simply listing your hostess responsibilities on your resume, you’re missing out on an opportunity to impress potential employers. Backing up your accomplishments with hard numbers is key if you want to impress hiring managers and stand out from other candidates.

Adding quantifiable examples to your resume bullet points helps hiring managers understand the breadth of your previous hostess duties, and gives them a better idea of why you’d be an excellent addition to the team.

Here are few ways to quantify your hostess job duties on your resume:

• Tell hiring managers how many guests you serve per day
• State how many reservations you take on a typical shift
• Mention if customer satisfaction rates rose since you started

Here’s an example of what adding hard numbers to your resume experience section looks like in practice:

Adding concrete information like this demonstrates to employers that you’re hard working, competent, and understand how to track your success.

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7 Hostess Resume Examples [& Templates]

Best for senior and mid-level candidates

There’s plenty of room in our elegant resume template to add your professional experience while impressing recruiters with a sleek design.

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Like this template? Customize this resume and make it your own with the help of our Al-powered suggestions, accent colors, and modern fonts.

Hostess Resume

• Hostess Resume by Experience
• Hostess Resumes by Role
• Specialized Hostess Resumes

When writing your host or hostess resume, you might need a little help.  Writing a resume  that catches the eye of hiring managers is easier said than done.

Luckily, we’ve done the heavy lifting for you.  We’ve examined hundreds of host and hostess resumes  to help you  build a resume  that puts your best foot forward. Whether you’re an entry-level hostess or a hospitality veteran, we’ve listed the best practices to help you land the job you want in 2024.

We also know that having all the knowledge at your fingertips doesn’t make the resume or cover letter writing process any easier, so we’ve created seven hostess resume examples. Use these templates as the starting point to structure your perfect resume!

or download as PDF

Why this resume works

• This optional section allows you to explain your years of experience, your personal goals as a host/hostess, and what you hope to achieve in your next position.
• If you choose to include this section, always  tailor it to the job description for every application you submit . 
• For example, you may say you “assisted the waitstaff during rush hour.” What exactly did this look like? Did you deliver food, take orders, or bus tables? Including these details gives employers a bigger picture of your abilities and skills.

Entry-Level Hostess Resume

• Make your  resume objective  count by mentioning the employer by name and including your goals once you’re hired. This is a surefire way to get attention from the hiring manager!
• Just make sure to include hobbies that wouldn’t shock your employer. You may love playing first-person-shooter video games, saying that on an application to a family restaurant isn’t the wisest move. 

Hostess Server Resume

• Let employers notice your upselling abilities coupled with excellent communication skills and the impact on overall sales performance in both your hostess cover letter and resume.

Hostess Cashier Resume

• If you don’t have a lot of work experience, simply include more bullet points per entry. We’d recommend having a maximum of six bullet points per position.
• Use a  resume checker  or a spellcheck system to review your resume before you submit your application. Better yet, have a co-worker review your resume, too! 

Restaurant Hostess Resume

• Even though the responsibilities won’t be exact, they’ll be close enough to help you decide what to write.
• We’d recommend using a reverse-chronological format for your hostess resume since it demonstrates your career progression.

Fine Dining Hostess Resume

• One of the things that would set you apart from the rest would be showing your numbers for satisfied customers impressed by your exceptional service

Club Hostess Resume

• For example, if you developed and implemented a better strategy for seating guests, try to calculate how many guests per hour you were able to seat, and see how your strategy played out. Then include a percentage to show how much you improved seating efficiency.
• For example, if an employer mentions that you’ll be working at a cash register, mention POS software in your skills section. You can also add skills like customer service, verbal communication, and conflict resolution.

Related resume guides

• Food Service Worker

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Hostess resume examples & templates

Applicant Tracking Systems and Your Resume: What You Need to Know

Resume header.

You have a sparkling personality, grace under pressure, and the ability to make every customer feel special. How do you make that apparent in your hostess resume? Read on to find out.

Resume.io can help you create a resume that makes a stellar first impression on hiring managers by placing your talents up front and center. All of the 350+ occupation-specific resume examples in our collection, each with a corresponding writing guide, have the same objective.

What you are reading now is a guide to help you write a hostess resume that shows off your charm and professional personality. Our step-by-step advice is backed by a hostess resume example you can adapt. Here’s what we’ll cover:

• What hostesses do and the hiring situation
• The correct structure for a resume and the best format to use
• Having a persuasive impact in each resume section: header, profile, employment history, education, and skills
• Demonstrating visually that you understand presentation makes a difference.

Before you dive into creating your professional resume, get a taste of what’s cooking in other related hospitality & catering cv examples:

• Pastry chef resume sample
• Food service worker resume sample
• Barista  resume sample
• Hotel management resume sample 
• McDonald's resume sample
• Doorman resume sample
• Cook resume sample
• Restaurant manager resume sample
• Caterer resume sample
• Waitress resume sample
• Recreational facility attendant resume sample
• Food and beverage director resume sample
• Food service manager resume sample
• Concierge resume sample
• Bartender resume sample
• Hotel front desk employee resume sample
• Server resume sample
• Sommelier resume sample
• Hospitality and catering resume sample
• Line cook resume sample
• Baker resume sample
• Fast food worker resume sample

What does a hostess do?

Hostesses are people who greet people in restaurants or other places of service. They welcome patrons and strive to provide a positive experience for customers and clients. Hostesses typically take phone calls, handle schedules or seating arrangements, and provide customers and clients with general information. 

Several trends emerged from the industry’s attempts to create new recipes for success in a post-pandemic world.

As limitations on restaurant capacity continue, restaurateurs sought new ingredients to spice up their customers’ dining experiences. That included increased eating at home options. While there was bad news —CNN Business reported that 17% of U.S. restaurants permanently closed — not all indicators were negative; chefs and restaurateurs are, after all, innovators. 

All that at-home cooking left some people craving the indoor dining experience. That meant that once they were able to, a large number of diners were back in restaurants. 

One trend that is here to stay is outdoor dining, so you may find that instead of standing inside the restaurant door waiting for diners to enter, you’re greeting them at the curb, where, perhaps you are also delivering orders taken on a mobile app.

No matter how tough the business gets, the pandemic proved that  restaurants are not going to go away, so keep your eyes on your future

Now let’s get started with writing your job-winning hostess resume.

How to write a hostess resume

All resumes, regardless of occupation, should consist of a one-page document that lays out the work experience, education/training and skills that make you good at what you do. So the information in your hostess resume should follow the same structure, with the following components in this order:

• Employment history

You may be the best candidate for the job, hands down, but hiring managers will never find out if you don’t get past the Applicant Tracking System (ATS). ATS software is a valuable tool for recruiters and hiring managers. They scan resumes, inputting information from your resume into company databases. They also rank resumes based on a complex set of algorithms that include keywords and phrases linked to each job.

There’s no one way to ensure that you will rank high enough to beat ATS software – there are more than 100 different products out there – but there are a few tips you can follow to give you a much higher chance.

Most importantly, your resume is not a single, unchanging document. It is a job application; therefore, it needs to fit each job for which you apply. That means you should personalize your resume every time you send it out. Look at the job listing and match the words and phrases you use to the ones in the listing. Swap out any similar ones for an exact match to the listing. Don’t try to “stuff” in keywords or force them in. They should fit seamlessly or not at all. Recruiters can tell the difference.

Choosing the best resume format for a hostess

The chronologica l resume format is probably your best bet, as it is for about 90% of all job seekers. It’s a logical way to organize highlights of your current and previous work experience in each employee position you’ve held. This makes it easy for hiring managers to see what you’ve learned and applied in each position. This information is organized under dated employer headings,  in order from most recent to earliest dates. 

Only if you are new to the workforce or your background covers diverse occupations, a different resume format may be worth considering. The  functional resume format emphasizes transferable skills rather than employers, while the hybrid (combination) resume format features both chronological and functional elements. 

Your resume header is designed to make a positive first impression on the reader, in the same way you do when greeting restaurant customers. It’s an attractively designed section at the top of the page, or sometimes down one side, containing your name, occupation, address, phone number and email. Make sure you have a professional email address with a format such as [email protected] . Do not use the funny email you acquired in middle school.

Besides being the resume element that hiring managers will notice first, the header makes it easy for them to readily get in touch with you for an interview. It also sets the stage visually for everything else on the page to look reader-friendly — so again there’s a parallel with the friendly and welcoming disposition that restaurant managers would want a hostess to have.

Using the same header design for both your hostess cover letter and resume give your job application a professional, put-together look.

Hostess resume profile example: introduce yourself with style

Your resume profile — sometimes called the summary or personal statement — shows you off at your best and most creative. It takes the best of your professional abilities and seasons it with a taste of your personality.

A host or hostess is the face of the restaurant. Your guest interactions will leave an impression on customers. In addition to in-person greetings, you may be charged with answering phone calls or text messages to take dining reservations or answer questions about the restaurant. It is here in the resume profile, and only here, that you have the opportunity to get a little creative.

You have about four lines in which to convince hiring managers that you are the person to create an optimal guest experience for every patron. How do you accomplish that?

First, create a list of the top qualities that make you a great host or hostess. This list will also help you with your skills section.

Next, consider the one or two achievements of which you are proudest. Are you excellent at selling daily specials? Did you help plan special events or recommend menus for repeat customers? Were you able to reduce wait times or manage difficult situations? Highlight those here.

Use this outline to structure your profile: 1-2 sentences describing your biggest achievement (with supporting details or data). 1-2 sentences on what skills and attributes you will bring to the restaurant. A sentence on your work style or philosophy.

Be proud. This isn’t the place to be shy about your capabilities. 

Use strong adjectives to describe yourself. Don’t fall back on words like “nice” or “good.” You are “friendly” and “capable.” Since restaurant employees often work closely together, make sure you describe your teamwork style. It’s important that you fit in with the waitstaff and other coworkers.

The bottom line is that this section should answer the employer's question: Why should I hire you?

Remember: You can use a cover letter to explain what you didn’t mention in your resume, but you should not rely on it to convey fundamental career information.

Use this hostess resume profile example to guide you:

Energetic and dedicated Hostess with diverse skills reflecting 12+ years of experience. Passionate about food, people, and entertainment, and ways to bring them together in an eating establishment like yours. Socially outgoing, friendly and attentive, with the ability to problem-solve. Adept at using a variety of office equipment and scheduling systems.

Employment history sample: your skills will lead you higher

Perhaps you are looking to move up from a casual dining restaurant to something more upscale. Maybe you are ready to begin a career, or move from one service industry position to another. No matter the case, the message you want to send in your work experience section is this: I can do the job. I can learn and grow and handle responsibility.

The key to this is to think of your employment history as a story. Describe each job (in reverse chronological order, as noted previously) in terms of what you accomplished and what attributes you used to get there. In your first job, you completed basic tasks, and as you moved up, you learned and gained new skills. Try to show that as you compile your employment history section.

Instead of listing responsibilities, talk about achievements. Use strong action verbs and data whenever possible. Each bullet point should include new information — since a resume should only be one page, you need to make the most of each line. 

Consider times you went above and beyond your job description to enhance the dining experience for restaurant patrons. Did you make a suggestion that improved flow in the dining area? How about pitching in by offering to sanitize between customers, printing up paper menus or creating a QR code system for viewing menus electronically?

Focus on customer-related accomplishments and attributes first. Back-of-the-house skills are secondary.

Remember to reread the hostess job description and tailor this section for each job. Not all hosting jobs are alike, so you want hiring managers to know that you really want to work at their restaurant.

If you have customer service or other related experience, include that as well. Employers want to know that you can work well with others and handle the occasional difficult situation. Make sure you keep the focus on responsibilities that will translate to hosting.

Take a look at the hostess employment history sample below:

Hostess at Finnegans, Austin July 2015 - March 2023

• Managed all front desk operations for a 200+ seating restaurant.
• Maintained strong relationships with all  staff to ensure smooth operations..
• Followed all safety and sanitation protocols during the COVID-19 pandemic, and ensured customers were compliant
• Helped create and implement a QR code method for customers to read the menu electronically, decreasing printing costs by 40%.

Server at La Cucina Isabel, Austin September 2013 - June 2015

• Cheerfully answered phone calls while efficiently handling reservations, decreasing “on hold” times by 20%.
• Put sometimes-impatient customers at ease while they waited to be seated during peak times of day, being especially gracious and tactful towards those without reservations.

Server at The Grand Patio, Seattle October 2010 - August 2013

• Made extra efforts to satisfy customers’ preference for indoor or outdoor table location, even during peak hours and changing weather conditions.
• Showed consideration for customers’ comfort in the best table location during renovations to expand the restaurant’s capacity.

Hostess resume education example: keep your listing neat

Although you don’t need advanced degrees to become a great hostess, you may have more to sayin your resume's education section than you think. A high school diploma is preferred by many employers, but there’s no need to list your GPA unless it is stellar and you are looking for your first job. Your employment history is much more important.

List all degrees and certifications here, in reverse chronological order from highest to lowest level. Add any hospitality or chef’s classes you completed in high school, college, or on your own. This shows that your interest in this field extended into your schooling and that you have basic knowledge of food safety and customer service.

See our example below of a hostess resume education example:  

Associate of Communications, Seattle University, Seattle August 2008 - May 2010

High School Diploma, St. Catherine's Academy, Ballard September 2004 - May 2008

CV skills example: the key ingredients

Every great CV includes a great skills section, but what is a great skills section? One that distills your most sought-after and high-level attributes and achievements into a few words and phrases that recruiters can easily scan. Recruiters received tens or hundreds of resumes for each position, so they can’t possibly read each one. This section gives them an easy way to sort through the pile.

What are the most important skills for a host or hostess?

Customer service and interpersonal skills, obviously! Right? But what does that mean? You need to be compassionate, understanding, solve problems quickly, and defuse potentially tense encounters with diners.

Did you think about these necessary skills?

• High-energy level
• Hard-working

You know you need to showcase your people skills, but what else does your job require? You should be able to work well as part of a team and individually. But you may also need to handle scheduling, seating arrangements, and other administrative tasks. If you have experience with a specific POS system, list it by name. Always be as specific as possible.

This section should include about five skills – 10 at the most. That means you have to be very picky when you curate this list. First, create a “master list” of all the skills and attributes you have. Next, go back to the job listing once again and choose the attributes that you have that are also in the listing. Try to use your highest-level skills unless something is listed as a “must-have” by your potential employer. Balance your section with both soft skills also known as people skills, and hard skills, or the particular knowledge you need to be a great host or hostess.

Below are some ideas for you to consider for your hostess resume skills section:

• Excellent Communication Skills
• Positive Attitude
• Social Skills
• Knowledge of a Variety of Cuisines
• Information Recall Skills

Hostess resume layout, design and formatting

As the face of the restaurant, you know how important first impressions are. You need to look the part when you go to work since you are representing the entire establishment. The same goes for your professional resume. It is the first indication hiring managers will have about who you are. 

Your resume layout needs to be neat, clean, professional and legible. There are several rules of thumb to follow to make sure you get there. 

• Maintain standard margins and vary line lengths to avoid large, uninviting blocks of type.
• Make sure your contact information stands out in the header.
• Keep color to a minimum. A small flourish is fine.
• Use only one or two easy-to-read fonts.
• They may seem dull, but standard section headings are the way to go. Recruiters won’t spend a lot of time trying to guess what your cute or catchy titles really mean.

Within those parameters, you can still show your individuality. For some great examples, check out Resume.io's expert-vetted layout templates in four categories: Professional, Creative, Simple and Modern. Use our online resume builder tool to help you make the content your own.

Key takeaways

• Position yourself for any new hostess job with a ready-to-go resume.
• Customize every section, every time you send in an application for a new position.
• Get creative (and a little boastful) in your profile
• HIghlight your accomplishments in your resume profile and employment history section.

Beautiful ready-to-use resume templates

• Career Blog

10 Hostess Resume Examples to Stand Out in 2024

When it comes to landing your dream job as a hostess, having a powerful and effective resume is key. Your resume serves as your first impression to potential employers and can determine whether or not you make it to the interview stage. Putting together a well-crafted hostess resume can set you apart from other applicants and increase your chances of being hired.

In this article, we will provide you with 10 stand-out hostess resume examples, as well as valuable tips for creating a stellar hostess resume. We will also discuss common mistakes to avoid, so you can put together a winning resume that showcases your relevant skills, experience, education, and interests.

So whether you’re just starting out in your hostess career or looking to take your current job to the next level, this article will provide you with the tools you need to succeed. Let’s get started!

Hostess Resume Example 1

When it comes to standing out as a hostess, experience and qualification are key. This resume example showcases the candidate’s qualifications and experience in front-of-house operations.

[Your Name] [Address] [City, State, ZIP] [Phone Number] [Email Address]

Highly experienced hostess with a proven track record in front-of-house operations, adept at creating a welcoming atmosphere and ensuring exceptional customer service. Proficient in reservation and seating software, managing customer waitlists, and optimizing table turnover rates. Skilled in training new hostesses and coordinating with servers and kitchen staff to provide seamless operations. Strong interpersonal and communication skills with a dedication to delivering a superior dining experience.

Qualifications:

• High School Diploma
• Over 5 years of hostess experience in various establishments
• Proficient in reservation and seating software
• Excellent customer service skills
• Strong organizational and multitasking abilities
• Training and shift management experience

Experience:

Hostess | XYZ Restaurant | City, State | MM/YYYY – Present

• Greet and seat customers in a warm and friendly manner, ensuring their needs are met promptly and efficiently.
• Utilize reservation and seating software to manage customer waitlists and optimize table turnover rates during peak hours.
• Coordinate with servers and kitchen staff to ensure smooth communication and timely service.
• Set tables to ensure cleanliness and proper presentation, adhering to health and safety regulations.
• Handle customer inquiries and complaints, resolving issues promptly and maintaining a positive atmosphere.
• Train and mentor new hostesses, providing guidance on customer service techniques and efficient shift management.

Hostess | ABC Bistro | City, State | MM/YYYY – MM/YYYY

• Welcomed and seated customers with a professional and friendly demeanor.
• Managed waitlists effectively, providing accurate wait time estimates and managing customer expectations.
• Collaborated with servers and kitchen staff to ensure smooth operations and timely service.
• Maintained cleanliness and organization of the dining area, including table setups and sanitization.
• Assisted in training new hostesses on customer service protocols and standard operating procedures.

Key Achievements:

• Consistently received positive feedback from customers and colleagues for outstanding customer service skills.
• Increased table turnover rates by effectively managing waitlists and optimizing table layouts during peak hours.
• Recognized for training and mentoring new hostesses, contributing to their professional growth and team cohesion.

High School Diploma | City High School | City, State | YYYY

• Effective communication and interpersonal skills
• Attention to detail and problem-solving skills

References:

Available upon request

Overview of the Candidate’s Qualifications and Experience

The candidate holds a high school diploma and has over five years of experience as a hostess in various establishments. She is proficient in utilizing reservation and seating software, managing customer waitlists, and providing excellent customer service. Additionally, she has experience in training new hostesses and managing shifts.

Key Achievements and Responsibilities

The candidate’s achievements include consistently receiving positive feedback on her customer service skills from customers and colleagues. She has also successfully increased table turnover rates by managing waitlists effectively and optimizing table layouts during peak hours.

Her responsibilities as a hostess include:

• Greeting and seating customers
• Managing waitlists
• Coordinating with servers and kitchen staff
• Ensuring tables are properly set and sanitized
• Handling customer inquiries and complaints
• Training and managing new hostesses

Design Elements and Formatting

The design of the resume is clean and easy to read, with clear section headers and bullet points for achievements and responsibilities. The candidate utilizes a modern font and black and white color scheme, which makes the resume stand out while remaining professional.

The candidate also includes a professional summary at the top of the resume that highlights her experience and qualifications, making it easy for employers to quickly understand her strengths and potential fit for the role.

This hostess resume example demonstrates the importance of showcasing both experience and qualifications in a clear, concise, and visually appealing manner.

Hostess Resume Example 2

Experienced and skilled hostess with a proven track record of delivering exceptional customer service and contributing to the success of restaurants and event venues. Adept at managing guests, handling reservations, seating guests, and optimizing dining area operations. Strong interpersonal and organizational skills with a focus on enhancing the guest experience.

• Extensive experience in greeting customers, seating guests, and managing waitlists
• Proficient in handling reservations and optimizing table management
• Exceptional customer service skills
• Strong knowledge of health and safety regulations
• Training experience in both front-of-house and back-of-house operations
• Greet and welcome guests, creating a warm and inviting atmosphere from the moment they enter the establishment.
• Manage reservations and efficiently seat guests, ensuring a smooth flow of service and minimal wait times.
• Optimize table management to maximize seating capacity and enhance the guest experience.
• Maintain a clean and organized dining area, adhering to health and safety regulations.
• Provide exceptional customer service, addressing inquiries and resolving issues promptly and professionally.
• Train new staff members in front-of-house and back-of-house operations, ensuring seamless service for patrons.

Hostess | ABC Event Venue | City, State | MM/YYYY – MM/YYYY

• Managed guest arrivals and efficiently seated attendees for various events and functions.
• Handled reservations and maintained an organized and up-to-date guest list.
• Coordinated with event staff to ensure smooth operations and timely service.
• Upheld a clean and organized dining area, including table setups and sanitization.
• Assisted in training new staff members on service protocols and venue operations.
• Received positive reviews and word-of-mouth referrals for providing exceptional customer service and enhancing the guest experience.
• Reduced wait times and maximized seating capacity through efficient table management.
• Maintained a clean and organized dining area, consistently meeting health and safety regulations.
• Recognized for training new staff members in both front-of-house and back-of-house operations, contributing to seamless service delivery.

[Insert relevant education information]

• Proficient in reservation and table management
• Strong interpersonal and communication skills
• Organized and detail-oriented
• Knowledge of health and safety regulations

Overview of the Candidate’s Qualifications and Experience

As a highly skilled and experienced hostess, the candidate brings a wealth of qualifications and experience to any establishment. With a proven track record of driving customer satisfaction and contributing to the success of restaurants and event venues, this candidate has honed an impressive set of skills.

The candidate possesses a strong ability to manage guests and maintain a welcoming environment. They have extensive experience greeting customers, seating guests, handling reservations, and managing waitlists. Additionally, they excel at overseeing dining areas, ensuring smooth operations throughout service.

The candidate’s significant contributions in previous roles include:

• Enhancing the guest experience by providing exceptional customer service, leading to positive reviews and word-of-mouth referrals
• Reducing wait times and maximizing seating capacity with efficient table management
• Maintaining a clean and organized dining area, ensuring compliance with health and safety regulations
• Training new staff members in both front-of-house and back-of-house operations, ensuring seamless service for patrons

Furthermore, many customers specifically requested this candidate for their superior service, attesting to their reputation as a master hostess.

The candidate’s resume is sleek and polished, commanding attention with a professional and visually appealing layout. They use legible fonts and bold text to highlight essential information, such as job titles and key accomplishments.

Additionally, they use bullet points and concise language to make their experience and achievements easy to read and understand. The candidate also includes a professional headshot, enhancing their overall presentation and personal branding.

This hostess’s resume stands out for its clear and concise design, highlighting their qualifications and experience while leaving a lasting impression.

Hostess Resume Example 3

When it comes to the art of turning guests into regulars, Hostess Resume Example 3 knows what it takes. With over 5 years of experience in the hospitality industry, this candidate has developed a deep understanding of the importance of creating a warm and welcoming atmosphere for all patrons.

Experienced and dedicated hostess with over 5 years of experience in the hospitality industry. Skilled in creating a warm and welcoming atmosphere, utilizing effective communication techniques, and providing exceptional service. Proactive and attentive, with a talent for anticipating guests’ needs and resolving conflicts diplomatically.

• Excellent communication skills, both verbal and non-verbal, to create a welcoming atmosphere for guests
• Proactive and attentive, anticipating guests’ needs and providing exceptional service
• Extensive experience in managing reservations and seating guests
• Skilled in diffusing conflicts and turning unhappy guests into loyal patrons
• Strong organizational skills, ensuring a smooth flow of service throughout the restaurant
• Manage reservations and seating, ensuring efficient utilization of available space.
• Create a warm and welcoming atmosphere for guests, utilizing effective communication techniques.
• Anticipate guests’ needs and provide exceptional service, going the extra mile to ensure satisfaction.
• Develop and implement a comprehensive training program for new hostess hires.
• Handle difficult situations with tact and diplomacy, diffusing conflicts and turning unhappy guests into loyal patrons.
• Maintain a clean and organized hostess station to ensure smooth front-of-house operations.
• Managed reservations, answering phone calls, and greeting guests at the door.
• Ensured a smooth flow of service throughout the restaurant, coordinating with servers and kitchen staff.
• Provided excellent customer service, addressing inquiries and resolving issues promptly.
• Assisted in maintaining a clean and organized hostess station to uphold a professional image.
• Developed a comprehensive training program for new hostess hires, ensuring consistent service delivery and customer satisfaction.
• Recognized for exceptional communication skills, creating a warm and welcoming atmosphere for guests.
• Successfully diffused conflicts and turned unhappy guests into loyal patrons through tactful and diplomatic resolutions.
• Excellent communication and interpersonal skills
• Proactive and attentive to guests’ needs
• Conflict resolution and problem-solving skills
• Proficient in reservation management

Overview of Candidate’s Qualifications and Experience

This Hostess Resume Example 3 has a great grasp of communication skills, which is essential for this role. In addition to being friendly and outgoing, they are comfortable using a range of communication techniques, including verbal and non-verbal cues, to put guests at ease. Their experience in the industry has taught them the importance of being proactive, anticipating guests’ needs, and working collaboratively to provide a seamless experience.

One of Hostess Resume Example 3’s key achievements was the development of a comprehensive training program for new hires. By creating a program that covered all aspects of the hostess role, they were able to ensure that all staff members were equipped with the skills and knowledge necessary to deliver exceptional service. Additionally, this candidate has been recognized for their ability to handle difficult situations with tact and diplomacy, diffusing conflicts and turning unhappy guests into loyal patrons.

As a hostess, Hostess Resume Example 3 was responsible for managing reservations, seating guests, and ensuring a smooth flow of service throughout the restaurant. They were also responsible for managing the reservations book, answering phone calls, and greeting guests at the door. Finally, they were tasked with maintaining clean and organized hostess station to ensure that the front of the house ran smoothly.

In terms of design elements and formatting, this Hostess Resume Example 3 follows the industry standard with a clear and easy-to-read layout. They have utilized bullet points to highlight their key achievements and responsibilities, making it easy for potential employers to quickly scan and assess their suitability for the role. Additionally, the candidate has included a relevant and professional-looking headshot, which adds a personal touch and makes a strong first impression.

Hostess Resume Example 3 stands out for their extensive experience in the hospitality industry, as well as their excellent communication skills and proactive attitude. With a well-organized and visually appealing resume, they are sure to catch the eye of potential employers looking for a hostess who can make a real difference.

Hostess Resume Example 4

This hostess resume example features a candidate with several years of experience in the hospitality industry.

Dedicated and experienced hostess with a Bachelor of Arts in Hospitality Management and four years of experience in high-end restaurants. Proven track record of delivering warm and welcoming service, managing reservations, and leading teams. Committed to providing an exceptional dining experience for guests.

• Bachelor of Arts in Hospitality Management
• Extensive experience in high-end restaurants
• Strong communication and interpersonal skills
• Proven ability to train and mentor team members
• Detail-oriented with excellent organizational skills
• Manage restaurant bookings and maintain reservation system.
• Provide warm and welcoming service to guests, ensuring a positive dining experience.
• Collaborate with kitchen and waitstaff teams to ensure smooth operations.
• Train and mentor new team members, contributing to a positive team culture.
• Handle guest inquiries and resolve issues in a professional and efficient manner.
• Greeted and seated guests, managing reservations and waitlists.
• Provided excellent customer service, ensuring guest satisfaction.
• Communicated with guests over the phone and in-person, addressing inquiries and making reservations.
• Collaborated with kitchen and waitstaff teams to ensure seamless service.
• Consistently received positive feedback from guests for warm and welcoming service.
• Recognized by management for training and mentoring new team members.

Bachelor of Arts in Hospitality Management [University Name], City, State

• Excellent customer service and communication skills
• Team leadership and mentoring
• Reservation management and guest services

The candidate has a Bachelor of Arts in Hospitality Management, which demonstrates their commitment to the industry. In addition, they have worked as a hostess for four years in a variety of high-end restaurants, gaining experience in reservation management, guest services, and team leadership.

Some of the candidate’s key achievements include consistently receiving positive feedback from guests for their warm and welcoming service. They have also been recognized by management for their ability to train and mentor new team members, contributing to a positive team culture.

In terms of responsibilities, the candidate has experience managing restaurant bookings, communicating with guests over the phone and in-person, and collaborating with kitchen and waitstaff teams to ensure an exceptional dining experience.

This hostess resume features a simple and clean design, with a focus on easy readability. The candidate’s name is prominently displayed at the top of the resume, along with their contact information.

The resume is divided into sections with clear headings, making it easy to navigate. Each section is organized in bullet points, with a mix of sentence fragments and complete sentences to ensure easy comprehension.

This hostess resume example demonstrates the candidate’s qualifications and experience in a clear and concise format, making them stand out to potential employers.

Hostess Resume Example 5

This Hostess has an impressive range of qualifications and extensive experience in the restaurant industry. She has worked in various establishments, including fine dining and fast-paced casual dining environments. Her expertise sets her apart from other candidates and makes her an asset to any team.

Highly experienced hostess with over 5 years of success in the restaurant industry. Skilled in managing reservations, providing exceptional customer service, and training new staff. Fluent in Spanish and English, with strong interpersonal and communication skills. Committed to creating a positive dining experience for guests.

• Over 5 years of experience in the hospitality industry
• Proficient in reservation management and handling customer inquiries
• Familiarity with POS systems and reservation software
• Ability to multitask and maintain a positive attitude under pressure
• Knowledge of safety and health regulations in the food service industry
• Fluent in Spanish and English

Hostess | XYZ Fine Dining | City, State | MM/YYYY – Present

• Manage reservations, seating guests, and ensuring a smooth dining experience.
• Effectively handle customer inquiries and complaints, providing prompt and satisfactory resolutions.
• Utilize POS systems and reservation software to manage guest bookings and preferences.
• Collaborate with the kitchen and waitstaff teams to ensure seamless operations.
• Train new hostesses in customer service, POS systems, and reservation software.

Hostess | ABC Casual Dining | City, State | MM/YYYY – MM/YYYY

• Coordinated reservations and seating for a fast-paced restaurant.
• Provided excellent customer service, building rapport with guests and ensuring their satisfaction.
• Assisted with handling customer inquiries and resolving complaints.
• Upsold and cross-sold menu items to increase sales and revenue.
• Maintained a clean and organized dining area, adhering to safety and health regulations.
• Successfully managed a high-volume restaurant, maintaining a 4-star Yelp rating and increasing repeat business.
• Developed a new reservation management system that reduced wait times by 30% and improved customer satisfaction.
• Consistently exceeded sales goals by upselling and cross-selling menu items, increasing revenue for the restaurant.
• Trained new hostesses in customer service, POS systems, and reservation software, improving team productivity.

[University Name], City, State Coursework in Hospitality Management, MM/YYYY – MM/YYYY

• Exceptional customer service and communication skills
• Efficient reservation management
• Proficient in POS systems and reservation software
• Multitasking and working under pressure
• Strong attention to detail

Qualifications and Experience

• Strong interpersonal and communication skills, allowing her to build rapport with guests and colleagues
• Proficient in managing reservations, customer inquiries, and complaints
• Ability to multitask and work under pressure while maintaining a positive attitude
• Successfully managed a high-volume restaurant, coordinating reservations, seating guests, and handling customer inquiries and complaints. Result: Maintained a 4-star Yelp rating and increased repeat business.
• Developed a new system for managing reservations that decreased wait times by 30%. Result: Increased customer satisfaction and reduced loss of business due to long wait times.
• Consistently exceeded sales goals, upselling and cross-selling menu items to increase revenue. Result: Increased revenue for the restaurant and earned recognition from management.
• Trained new hostesses in customer service, POS systems, and reservation software. Result: Improved customer experience and increased productivity of the team.

The Hostess Resume Example 5 is visually appealing, with a clean and professional design that showcases the candidate’s experience and skills. The use of bold and italic fonts draws the reader’s attention to important information, such as job titles and achievements.

The section headings are clearly defined, making it easy for the reader to navigate the document. The layout is well-structured and easy to follow, with bullet points used to break up large blocks of text.

The use of color is subtle but effective, with a soft pink background that adds a touch of personality to the otherwise formal document. The overall design is well-balanced, with the right amount of white space to make the content easy on the eyes.

The Hostess Resume Example 5 showcases the candidate’s skills and experience in an impressive and visually appealing manner. It is sure to stand out from other resumes and grab the attention of potential employers.

Hostess Resume Example 6

Experienced hostess with a demonstrated track record of providing exceptional customer service and ensuring efficient operations. Skilled in greeting guests, managing reservations, and maintaining a clean and organized work area. Proficient in cash handling and opening/closing procedures. Dedicated to creating a welcoming environment for restaurant patrons.

Customer-oriented hostess with three years of experience in the hospitality industry. Recognized for delivering exceptional service and exceeding customer satisfaction scores. Strong time management and communication skills, able to work well under pressure and handle various responsibilities simultaneously.

• Greet and welcome customers upon arrival, ensuring a warm and friendly atmosphere.
• Manage reservations and waitlists, optimizing seating arrangements for efficient service.
• Coordinate with servers and kitchen staff to ensure timely preparation and delivery of orders.
• Handle cash transactions and manage registers, providing accurate and efficient payment processing.
• Perform opening and closing procedures, ensuring a smooth transition between shifts.
• Maintain cleanliness and organization of tables and seating areas.
• Consistently received positive customer feedback, resulting in increased customer satisfaction scores.
• Commended by management for punctuality, dependability, and ability to perform under pressure.
• Proficient in cash handling and register management
• Strong time management and multitasking abilities
• Detail-oriented and organized

[High School Name], City, State High School Diploma, MM/YYYY

Candidate 6 has been working as a hostess for the past three years, during which she has honed her customer service and time management skills, ensuring that restaurant patrons feel welcome and are seated and served quickly.

She possesses a high level of experience in greeting guests, managing reservations, and ensuring that tables are cleaned and reset promptly. Candidate 6 has also demonstrated proficiency in handling cash, managing registers, and performing opening and closing procedures.

Candidate 6 has consistently received positive feedback from customers for her ability to provide exceptional service, resulting in increased customer satisfaction scores. She has also been commended by management for her punctuality, dependability, and ability to work well under pressure.

Her key responsibilities as a hostess have included:

• Greet customers as they arrive and ensure that they are seated promptly
• Manage reservations and waitlists to ensure efficient seating arrangements
• Communicate with servers and kitchen staff to ensure that orders are prepared and served promptly
• Handle cash and manage registers to process payments and transactions
• Perform opening and closing procedures
• Keep the work area clean and organized, including tables and seating areas

Candidate 6’s resume uses a clean and professional design, with clear headings and bullet points that make it easy to read and understand. She has included a concise summary of her experience and skills at the beginning of her resume, followed by a detailed breakdown of her work history and accomplishments.

Her use of action verbs and quantifiable metrics (such as customer satisfaction scores and years of experience) helps to highlight her qualifications and achievements. Additionally, the use of specific details (such as her experience managing reservations and waitlists) helps to demonstrate her expertise in the field.

Candidate 6’s resume is well-organized, visually appealing, and effectively communicates her qualifications and experience as a hostess.

Hostess Resume Example 7

Highly skilled and experienced hostess with over 5 years of expertise in the hospitality industry. Committed to delivering excellent customer service and ensuring memorable dining experiences. Possesses strong communication and organizational skills to efficiently manage reservations, seating arrangements, and customer inquiries.

Dedicated and experienced hostess with a track record of providing exceptional customer service. Skilled in managing reservations, seating plans, and resolving guest inquiries. Proficient in training and mentoring staff members to deliver high-quality service. Committed to maximizing guest satisfaction and maintaining a high rate of customer retention.

• Manage seating and reservations for a high-volume restaurant, accommodating up to 150 guests per evening.
• Develop and implement strategies to improve guest satisfaction, resulting in a 15% increase in positive feedback.
• Train and mentor junior staff members, ensuring a high level of customer service and efficiency.
• Efficiently manage reservations and seating plans, optimizing restaurant capacity at all times.
• Resolve guest inquiries and complaints promptly, contributing to a high rate of customer retention.
• Successfully managed a high-volume restaurant, seating up to 150 guests per evening.
• Implemented strategies to improve guest satisfaction, resulting in a 15% increase in positive feedback.
• Trained and mentored junior staff members, ensuring high-quality customer service delivery.
• Efficiently managed reservations and seating plans, optimizing restaurant capacity.
• Strong communication and interpersonal abilities
• Training and mentoring expertise
• Problem-solving and conflict resolution skills
• Organizational and time management skills

When it comes to being a hostess,  [Candidate Name]  has demonstrated an exceptional level of professionalism and expertise. With  [Number]  years of experience in the industry,  [Candidate Name]  has honed her skills as an effective communicator and an efficient organizer, offering a level of service that is second to none.

As a hostess,  [Candidate Name]  has taken on several key responsibilities, including greeting guests upon arrival, managing reservations, coordinating seating arrangements, and providing menu recommendations. She has also gained extensive experience in handling customer complaints and resolving conflicts in a proactive manner.

One notable achievement of  [Candidate Name]  is her ability to maintain a high level of customer satisfaction throughout her career. She has received numerous positive reviews for her friendly and approachable demeanor, as well as her willingness to go above and beyond to ensure that customers have a truly memorable experience.

In terms of qualifications,  [Candidate Name]  holds a Bachelor’s degree in Hospitality Management from  [University Name] . She is also certified in food safety and has completed several customer service training programs.

When it comes to design elements and formatting,  [Candidate Name] ‘s resume stands out for its clean and modern look. She has incorporated a professional headshot and utilized bullet points to highlight her key responsibilities and achievements. Additionally, she has made effective use of white space to create a visually appealing document that is easy to read.

Overall,  [Candidate Name] ‘s qualifications, experience, and accomplishments make her an excellent addition to any hostess team. With her exceptional customer service skills and keen attention to detail, she is sure to deliver excellent results in any hospitality setting.

Hostess Resume Example 8

Overview of the candidate’s qualifications and experience.

Sarah Johnson is a highly skilled and experienced hostess with over 5 years of experience in the hospitality industry. She is dedicated to providing excellent customer service, ensuring that all guests have a memorable dining experience. In her previous roles, Sarah has developed strong communication and organizational skills, allowing her to efficiently manage reservations, seating arrangements, and customer inquiries.

Key achievements and responsibilities

• Successfully managed a high-volume restaurant, seating up to 150 guests per evening
• Developed and implemented strategies to improve guest satisfaction, resulting in a 15% increase in positive feedback
• Trained and mentored junior staff members, ensuring that they were capable of delivering high-quality customer service
• Managed reservations and seating plans, ensuring that the restaurant was operating at maximum capacity at all times
• Ensured that all guest inquiries and complaints were resolved quickly and efficiently, resulting in a high rate of customer retention

Design elements and formatting

Sarah’s resume is well-structured and easy to read, with a professional font and appropriate use of boldface and bullet points. The layout is clean and uncluttered, with each section clearly labeled and separated by white space. The use of color is minimal but effective, with a subtle blue accent used for section headings. The overall impression is one of professionalism and attention to detail.

Sarah Johnson’s Hostess Resume Example 8 showcases a combination of exceptional customer service skills, efficient management, and strong leadership abilities. With her impressive track record, she is an ideal candidate for any hospitality industry role.

Hostess Resume Example 9

Experienced hostess with over 5 years of expertise in the restaurant industry. Possesses excellent customer service and communication skills, along with the ability to adapt quickly in fast-paced environments. Skilled in greeting and seating guests, managing reservations, and maintaining customer satisfaction.

Hostess | ABC Restaurant | City, State | MM/YYYY – Present

• Greet and seat guests, ensuring a warm and welcoming atmosphere.
• Manage reservations and waitlists, optimizing table turnover and customer satisfaction.
• Maintain a perfect score on customer satisfaction surveys for over 6 months.
• Anticipate and fulfill customer needs, providing personalized service.
• Assist servers with requests and communicate effectively with kitchen staff.
• Train new hostess staff on restaurant procedures and reservation system management.
• Ensure proper setup and cleanliness of tables and dining areas.
• Maintained a perfect score on customer satisfaction surveys for over 6 months.
• Provided personalized service by anticipating and fulfilling customer needs.
• Successfully managed reservations and optimized table turnover.
• Trained new hostess staff on restaurant procedures and reservation system management.
• Efficient reservation and waitlist management
• Ability to adapt in fast-paced environments
• Attention to detail and organization
• Teamwork and collaboration

Overview of Qualifications and Experience

As a hostess with over 5 years of experience in the restaurant industry, I have developed excellent customer service and communication skills. My previous roles have included greeting and seating guests, taking reservations, and managing waitlists. In addition, I am a quick learner and can easily adapt in fast-paced environments.

One of my biggest achievements as a hostess was maintaining a perfect score on customer satisfaction surveys for over 6 months in a row. This was achieved through my ability to anticipate the needs of customers and provide personalized service.

My responsibilities included managing the flow of customers during peak hours, ensuring that tables were properly set up and cleaned, and assisting servers with any requests. I also helped train new hostess staff and was responsible for managing the restaurant’s reservation system.

For my Hostess Resume Example 9, I chose a clean and modern design with a focus on simplicity and legibility. I used a sans-serif font for headings and a serif font for body text, with bold and italic formatting to highlight important information.

The layout is structured to showcase my experience, key achievements, and responsibilities in a logical and easy to read manner. I used bullet points and short paragraphs to make the information easily digestible.

My Hostess Resume Example 9 is designed to stand out while being professional and straightforward.

Hostess Resume Example 10

As an experienced hostess with a passion for providing exceptional customer service, candidate 10 brings a diverse skill set to any hospitality team. With extensive experience in managing front-of-house operations, managing guest relations, and delivering a top-notch dining experience, candidate 10 is an ideal fit for any establishment.

Experienced hostess with a strong passion for providing exceptional customer service and delivering a top-notch dining experience. Possesses 6+ years of experience in managing front-of-house operations, guest relations, and reservation management. Proven track record of success in high-volume, fine-dining establishments.

• Manage reservations, optimizing table turnover and guest satisfaction.
• Collaborate with waitstaff and kitchen teams to ensure efficient service.
• Deliver exceptional customer service, exceeding guest expectations.
• Resolve issues and complaints promptly and professionally.

Hostess | ABC Fine Dining | City, State | MM/YYYY – MM/YYYY

• Managed front-of-house operations in a high-volume, fine-dining restaurant.
• Ensured smooth operations, from seating guests to coordinating with kitchen staff.
• Provided exceptional service to guests, enhancing their dining experience.
• Streamlined the reservation system, reducing wait times and improving guest satisfaction.
• Trained and mentored staff, fostering a strong team culture.
• Overhauled the reservation system, reducing wait times and improving guest satisfaction.
• Successfully managed a high-volume, fine-dining restaurant, ensuring exceptional guest experiences.
• Played a key role in training and mentoring staff, contributing to a strong team culture.
• Strong knowledge of front-of-house operations
• Effective reservation management
• Excellent communication and interpersonal abilities
• Ability to thrive in a fast-paced environment
• Detail-oriented and highly organized

Candidate 10 boasts a strong track record of success in the hospitality industry, with a proven ability to prioritize tasks, remain professional under pressure, and deliver outstanding service in any setting. Key qualifications and experience include:

6+ years of experience as a hostess:  Candidate 10 has spent the past 6 years working in some of the most prestigious restaurants in the region, gaining valuable experience in everything from greeting diners to managing reservations.

Solid knowledge of front-of-house operations:  Candidate 10 has a deep understanding of all aspects of front-of-house operations, including seating guests, managing waitstaff, and collaborating with chefs and kitchen teams.

Exceptional customer service skills:  Candidate 10 is a natural when it comes to delivering an exceptional guest experience. Whether greeting guests, taking orders, or resolving issues, candidate 10 never fails to exceed expectations.

Throughout their career, candidate 10 has consistently gone above and beyond to deliver outstanding results. Some key achievements and responsibilities include:

Overhauling the reservation system:  Candidate 10 played a key role in overhauling the reservation system at one of their previous employers, streamlining the process and reducing wait times for guests.

Managing a high-volume restaurant:  Candidate 10 successfully managed a high-volume, fine-dining restaurant, ensuring smooth operations and delivering exceptional experiences for guests.

Training and mentoring staff:  Candidate 10 has a proven ability to train and mentor staff, helping to develop new talent and build a strong team culture.

Candidate 10’s resume is clean, professional, and easy to navigate, with a focus on relevant experience and key achievements. Design elements and formatting include:

Simple, easy-to-read font:  The text is presented in a simple, easy-to-read font that is easy on the eyes and makes the content easy to scan.

Consistent formatting:  Candidate 10 has used consistent formatting throughout the document, including headings, bullet points, and bolded text to ensure important information stands out.

Professional layout:  The overall layout is professional and modern, with plenty of white space to help the content breathe.

Candidate 10’s hostess resume is a strong example of what sets a standout candidate apart in the competitive hospitality industry. With a proven track record of success, a passion for delivering exceptional customer service, and a well-designed resume, candidate 10 is sure to make a positive impact on any restaurant team.

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Host & Hostess Resume Examples and Templates for 2024

• Resume Examples
• Resume Text Examples
• How To Write a Host & Hostess Resume
• Entry-Level
• Senior-Level

Host & Hostess Text-Only Resume Templates and Examples

Melanie Wilson (123) 456-7890 | [email protected] | Springfield, MO 12345 | www.linkedin.com/example

Efficient hostess with two years of experience in privately owned restaurants. Skilled at providing courteous service, collaborating on a team, and making and updating reservations for guests. Thrive in dynamic and fast-paced work environments.

• Conflict and complaint resolution
• Customer relations and service
• Rapid problem-solving
• Reservation management
• Restaurant operations support
• Task prioritization
• Team collaboration

Professional Experience

Restaurant Hostess, Fresca’s Fine Dining, Springfield, MO | January 2022 to present

[Long-running upscale Italian restaurant]

• Courteously answer phone calls, welcome and seat guests, and present menus
• Prepare seat arrangements and organize reservations to ensure guest satisfaction
• Monitor dining room for proper cleanliness and supply levels
• Follow up with diners to ensure their satisfaction and address any additional requests
• Manage a two-seating per night reservations system, with 100 diners per seating

Restaurant Hostess, Jimmy’s Pizza, Springfield, MO | June 2021 to January 2022

[High-volume pizza restaurant with 30 tables]

• Greeted and escorted customers to their table when seating was available
• Completed various dining room tasks while providing excellent customer service
• Answered and directed phone calls

Graduate, Northwest High School, Springfield, MO | 2021

Will Harrison (752) 814-7263 | [email protected] | Rochester, NY 14610 | www.linkedin.com/example

Host with eight years of experience in popular bars and restaurants. Skilled at managing customer databases, arranging for large parties, and answering calls and emails. Combine strong organizational skills with a friendly service style. Calm, professional, and focused on finding solutions in high-pressure work environments. Bilingual: Fluent in English and Spanish.

• Cash till reconciliation
• CRM databases
• Customer relations and satisfaction
• Time management
• Wait time estimates

Host, The Galley Restaurant, Rochester, NY | March 2016 to January 2023

[Popular, award-winning seafood restaurant with 40 tables]

• Maintained warm and professional manner interacting with guests by phone and in person
• Sat over 130 diners per night in three separate seatings while upholding restaurant’s high service standards
• Reconciled cash in tills at end of each shift

Highlight :

• Member of team that drove a 15% increase in customer satisfaction on monthly surveys, earning special recognition from corporate in 2019

Restaurant Host, The Hilton Hotel, Providence, RI | September 2014 to February 2016

• Charged with setting table arrangements and booking reservations
• Efficiently handled restaurant POS software
• Greeted and escorted all guests to their designated tables
• Bachelor of Arts (BA) — Hospitality Business, Michigan State University, East Lansing, MI
• Select Coursework:
• Hospitality Food Service Operations
• Service Management Principles

Professional Development

Certified Guest Service Professional, American Hotel & Lodging Educational Institute

Fluency in Spanish

Katherine Ryan (735) 917-2745 | [email protected] | Providence, RI 02909 | www.linkedin.com/example

Organized and friendly hostess with over 10 years of experience. Natural problem-solver with a positive attitude toward handling guest questions and concerns. Experienced in maintaining CRM databases and booking large party reservations. Bachelor of Science in Hospitality Management.

• Digital customer databases
• Reservations management

Hostess, The Michelin Restaurant, Newport, RI | April 2018 to March 2023

• Arranged roughly 40 party reservations per night
• Answered incoming calls and emails in a warm and professional manner
• Filed incident reports as needed

Highlights :

• Implemented a new CRM database that raised customer satisfaction ratings by 20% in three years
• Efficiently managed waitlist, helping reduce average wait times 10% and prevent overcrowding in server sections

Restaurant Hostess, The Hilton Hotel, Providence, RI | February 2013 to March 2018

• Maintained excellent customer service in a dynamic and fast-paced environment
• Organized table plans and booked reservations
• Reconciled cash tills at end of each shift

Bachelor of Science (BS) — Hospitality Management, Johnson & Wales University, Providence, RI

• Food service in hospitality and tourism
• Hospitality sales and meeting management

Certified Venue Executive (CVE)  Certified Hospitality Sales Professional (CHSP)

How To Write a Host and Hostess Resume<

When you’re looking for a host or hostess job, it’s vital to network , as many restaurants hire more by referrals than standard applications. But what if you see a promising host or hostess job advertised? In those cases, you’ll need a resume ready so you don’t miss the chance for an interview.

Don’t worry, you can write a great host or hostess resume by focusing on your skill at engaging with customers, collaborating in teams, and supporting restaurant operations. The following tips and examples will show you how to achieve that focus so your resume helps you find your next host or hostess job.

1. Craft an outstanding profile with a summary of your host and hostess qualifications

As the person welcoming guests to a restaurant, you know the importance of first impressions. You can make a great first impression on hiring managers if you write a compelling profile summary of your skills as a host or hostess. For instance, describe your communication style and how that promotes a positive dining experience for new and returning customers. Or you might emphasize teamwork collaborating with diverse bussers, waitstaff, maître d’s, and restaurant managers.

Your profile is also a great place to mention if you have a background at a similar dining establishment. By showing your related experience in this way, you can assure restaurant managers that you’d train quickly.

Entry-Level Profile Example

Mid-career profile example, 2. outline your host and hostess experience in a compelling list.

A strong experience section describes not just your relevant duties but also the positive impact of those duties. You can show your impact as a host or hostess by giving specific numbers on your performance, such as how many guests you served or where you ranked on your team.

Also, consider whether you created or improved any standard procedures in each restaurant where you have worked. For instance, maybe you developed a more efficient way to prepare orders for customers using new food delivery apps. Or perhaps you helped find a better system for reducing wait times during the restaurant’s busy summer season. Quantify improvements like these in terms of lower restaurant costs, higher productivity, or better guest satisfaction scores. When data isn’t available, you can still show results by describing how your work supported a generally positive dining experience for guests.

Mid-Career Experience Example

• Maintained a warm and professional manner interacting with guests by phone and in person

Senior-Level Experience Example

Hostess , The Michelin Restaurant, Newport, RI | April 2018 to March 2023

• Arranged approximately 40 party reservations per night
• Implemented a new customer relationship management (CRM) database that raised customer satisfaction ratings by 20% in three years

3. Include host and hostess-related education and certifications

While host and hostess jobs typically don’t have formal education requirements, cite any degree you’ve earned, especially if the degree is focused on hospitality. Also, note any hospitality-related certifications you’ve gained. Finally, consider including any safe food handling permit you have since that’s required for restaurant workers in some states.

The following are templates and examples to help you format education or certification details on your resume. Note that optional template areas appear in [brackets].

• Degree Name — [Major], School Name, City, ST | [Year]
• [relevant coursework]

Certification

• Certification Name or Title, [Awarding Organization] | [Year]
• Certified Guest Service Professional, American Hotel & Lodging Educational Institute

4. List key skills and proficiencies for host and hostess

Include a “key skills” or “areas of expertise” section on your host or hostess resume to show your core strengths, such as customer service, reservations management, or rapid problem-solving. You may also want to cite more technical skills, such as proficiency in point-of-sale systems used by the restaurants you’re applying to. Below are some common skills and keywords for hosts and hostesses:

How To Pick the Best Host and Hostess Resume Template

As with most vocations, hosts and hostesses should use a resume template that’s clear and straightforward. Opt for a visual format that lets the hiring manager quickly review your most impressive career details. Use a simple resume font , and avoid any template with overly colorful or elaborate designs.

Chris Shatto - Hospitality Recruiter and Expert Contributor, Linkedin

Meet our Expert: Chris is a respected hospitality leader with over 20 years of experience in upscale and luxury hotels and clubs and is the owner of Gecko Hospitality, a renowned recruiting firm.

1. What are the most in-demand skills for hosting that should be featured on a candidate’s resume? -

For a hosting position, hard skills might include familiarity with reservation software, knowledge of health and safety regulations, and perhaps language skills if the establishment caters to a multi-lingual clientele. Soft skills are equally important: a host needs excellent communication and customer service skills, the ability to maintain composure during peak hours, and a welcoming demeanor that can set the tone for a guest's entire dining experience.

2. What work experience and other accomplishments are hiring managers looking for in a hosting candidate? -

Hiring managers typically look for previous experience in a customer service-oriented role, particularly within the hospitality industry. However, any examples of dealing with the public or managing situations under pressure can be relevant. Achievements that demonstrate the ability to work as part of a team, resolve customer complaints effectively, or manage multiple tasks concurrently will stand out.

3. What else in addition to a resume should a hosting candidate be prepared to provide hiring managers? -

While a resume is crucial, a cover letter can distinguish a candidate by showing personality and genuine interest in the job and establishment. If applicable, candidates might also provide references or letters of recommendation from previous employers that can attest to their reliability and work ethic.

4. What advice would you give a hosting candidate about their job search? -

First, target your applications to establishments where you can see yourself fitting in, as cultural fit is critical in hospitality roles. Then, customize your resume and cover letter to each job, highlighting the most relevant skills and experience. Lastly, remember that in hospitality, personality and attitude can be as important as experience, so let your enthusiasm for the role and the industry shine through in every interaction you have with potential employers.

Frequently Asked Questions: Host and Hostess Resume Examples and Advice

What are common action verbs for host and hostess resumes -.

The following verbs list will help you brainstorm and write about the various ways you’ve made an impact in your service-industry experience:

How do you align your host and hostess resume with a job posting? -

The Bureau of Labor Statistics forecasts that jobs for hosts and hostesses will increase by about 15% (or 52,600 jobs) between 2021 and 2031. This growth rate is much faster than the average for all U.S. jobs.

You can get more interviews in this growing field if you tailor your resume for each application you send. One great way to tailor your resume is by adding descriptions of restaurants you’ve worked in in brackets right below the restaurant name in your experience section.

Restaurant descriptions let you show any similarity between the places you’ve worked at and the place you now want to work. For instance, maybe you’ve worked in the same type of cuisine or for a similar size facility. And if you’re applying to a high-volume or top-rated restaurant, you can use restaurant descriptions to emphasize any background you have in these environments. By including these details on your resume, you’ll make it much more relevant to the job opening.

What is the best host and hostess resume format? -

In nearly all cases, use a Combination (or Hybrid) resume because it’s easiest for hiring managers to learn about your pertinent skills and experience. It’s also easiest for you to modify based on your job goals.

With the Combination format, you highlight your most relevant skills and experience in your experience or work history section and an intro section. (This combination of work history and intro content is where the format gets its name.) As noted above, your resume intro should include a profile summary and a key skills section. You may also add a career highlights or awards section. Choose the details for these sections carefully. Make sure each point shows you have the service skills to help a restaurant succeed.

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To increase your chances of getting an interview, make sure you write a strong cover letter. The key to writing an effective letter is customizing it based on each employer you apply to. Read our food service cover letter guide to learn how. See our server and hotel front desk cover letter guides for other related examples.

Jacob Meade

Certified Professional Resume Writer (CPRW, ACRW)

Jacob Meade is a resume writer and editor with nearly a decade of experience. His writing method centers on understanding and then expressing each person’s unique work history and strengths toward their career goal. Jacob has enjoyed working with jobseekers of all ages and career levels, finding that a clear and focused resume can help people from any walk of life. He is an Academy Certified Resume Writer (ACRW) with the Resume Writing Academy, and a Certified Professional Resume Writer (CPRW) with the Professional Association of Resume Writers & Career Coaches.

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• Hospitality

Hostess Resume Examples

Hostesses work in restaurants or hotels and greet customers. Their role is making patrons or guests feel welcome and ensuring a pleasant experience by taking people to the table, offering menus, chatting or responding to inquiries, and making sure tables are clean. Those seeking to work as Hostesses should emphasize in their resumes courtesy, customer service orientation, enthusiasm, proactivity and good communication abilities. A high school diploma is common experience in most Hostess resume samples.

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Hostess Resume Samples

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0-5 years of experience

Answered an average of 60 calls per day on multi-line phone system.

• Addressed guest inquiries and issues, solved problems and provided product
• Greeted guests walking in the door and ascertained guests needs.
• Provided an elevated guest experience to generate a loyal clientele.
• Organized reservations and walk-in parties to ensure guest satisfaction.
• Maintained constant communication between management and all other employees to provide smooth operations in an extreme high volume environment.
• Delivered a highly professional, courteous, and genuine personality and attitude toward guests and co-workers to increase an enjoyable atmosphere.

Maintained professional and sharp appearance at all times

• Scheduled all reservations and planned seating arrangements for lunch and dinner service
• Performed all dining room preparatory work and break down at the end of each shift
• Assisted in setting up private events and larger special events
• Developed rapport with clients and generated repeat business through friendly demeanor
• Inspected and maintained dining room serving stations for neatness and cleanliness

6-10 years of experience

Food Safety and Receiving Manager

• Managed food safety and receiving departments.
• Maintained master cleaning schedule for the bakery.
• Ordered and kept inventory of raw materials for production and sanitation departments.
• Coordinated food and personal monthly safety training.
• Acquired knowledge of and executed record control program.

Greeted patrons, answered telephone, sat customers at tables, presented menus, took orders, relayed orders to kitchen, arranged dining room, made reservation provisions, cleaned tables, and ensured tidy and organized work area.

• Well known for friendly customer service and ability to maintain professional demeanor in challenging situations or with difficult customers.
• Recognized for hard work, dedication, dependability, prompt and reliable attendance, and willingness to work overtime as needed.
• Established excellent working rapport and team work with coworkers and reputation as ethical and honest employee.

Responsible for the coordination, contracting and facilitation of private events including weddings, business meetings, and social events to ensure optimal customer satisfaction and customer service experiences.

• Responsible for the supervision and training of the hostess team to ensure customer service needs and clientele requests are appropriately accommodated.
• Organized and distributed special occasion cards to customers celebrating special events to ensure a unique and personal experience.
• Cultivated relationships with local businesses by representing Southernmost Beach Cafe at off-site events and functions to enhance networking opportunities.
• Coordinated and supervised shifts by organizing employee floor plans and tracking reservation statistics to manage daily operations.
• Developed and facilitated new marketing techniques to ensure guest retention.
• Ability to work in a fast paced and demanding work environment.
• Managed in-person and telephone guest inquiries, customer service requests, and reservation bookings.

Successfully increased premier reward members

• Created personal relationships with guests to increase experience satisfaction
• Coordinate revolving schedule of areas to be seated as well as administrating cut slips
• Trained and managed new hires in all front office areas of operation
• Answered and directed phone calls to appropriate extensions
• Greeted customers and coordinated incoming reservations and table-resets
• Answered phone to provide hours of operation, special event inquires, screen calls for management, and book/confirm reservations
• Scheduled interviews and trained new hires
• Monitored dining room to provide an accurate, updated floor plan and cover count
• Acquired and relayed customer feedback to management

Developed and maintained positive working relationships with others, supported team to reach common goals, and listened and responded appropriately to the concerns of other employees/guest

• Monitored dining rooms for seating availability, service, safety, and satisfaction of guests
• Delegated nightly duties to hostess staff
• Closed restaurant, checked out co-hostess and ensured co-workers completed assigned tasks

Interacted with customers on a daily basis, handling all aspects of customer relations and attending to all customer questions and concerns in a timely and professional manner

• Maintained and helped run hostess stand and managed sales records for each shift
• Promoted sales and recognized by management for superior shopper scores
• Turned over dining room repeatedly throughout each shift, upholding all health and safety standards to meet company policies and procedures, and secure a safe and enjoyable dining experience for all guests

Greeted and seated guests as well as monitor the flow of guests with seating availability and servers.

• Answered questions about the service, restaurant history and food menus.
• Ensured coverage of the hostess stand at all times.
• Updated the status of the turn tables along with cleaning the food and the drink menus.
• Made reservations, answered phones as well as confirmation calls.

Greeted guests and sat them at tables or waiting areas.

• Provided guests with menus.
• Assigned patrons to tables suitable for their needs and according to rotation so that servers received an appropriate number of seating’s.
• Spoke with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
• Answered telephone calls and responded to inquiries or transferred calls.
• Took and prepared take-out orders.
• Maintained contact with kitchen, management, serving staff, and customers to ensure dining details were handled properly and customers concerns were addressed.
• Inspected dining and serving areas to ensure cleanliness and proper setup.
• Supervised and coordinated activities of dining room staff to ensure that patrons received prompt and courteous service.
• Received and recorded patrons dining reservations.
• Directed patrons to coatrooms and waiting areas.

Greeted and seated guests at the same time as monitoring the flow of guests in keeping with seating chart and servers.

• Gave quick and exact information and directions to guests.
• Answered all questions regarding the menu and services.
• Answered phones, took messages and made reservations.

Complimented on providing the highest level of customer service

• Communicate and collaborate with all levels of employees
• Commended on my ability to stay organized and detail oriented in a fast paced environment
• Recipient of awards due to excellence

Deliver excellent customer service and conduct in-house sales promotions while functioning as food server, beverage server, and hostess

• Familiarize guests with menu and daily specials, accurately record food and drink orders, deliver multi-course meals, and tally bills
• Perform team lead role by assisting other team members and training newly hired employees
• Assist in stocking various areas of the restaurant while always ensure a clean and safe working environment
• Perform additional duties as special events/catering server and bartender; assigned set up and takedown for smaller parties
• Consistently praised in customer surveys for friendliness and efficiency

Greeted guests and patrons personally and on the telephone

• Offered appropriate seating arrangements
• Presented menus and take orders
• Ensured the quantity of menus is sufficient to cater to the number of guests
• Relayed orders to the kitchen and ensure all orders are filled in a timely and accurate fashion
• Sat up dining rooms and make reservation arrangements
• Maintained a clean and organized tables and work area
• Assisted room service when and as needed
• Managed event related work including setting up tables and maintaining both exterior and interior of the restaurant

Addressed immediate needs of guests

• Managed menu inventory and maintenance
• Answered and managed phones
• Maintained front door/foyer area
• Collected wait list information
• Seated guests

Answered telephone calls and responded to inquiries.

• Assigned patrons to tables suitable for their needs and according to rotation.
• Assisted in maintaining preparation and service areas in a sanitary condition
• Cleaned and organized eating, service, and kitchen areas
• Greeted each customer with friendly eye contact
• Helped with preparation, set-up, and service for catering events
• Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary
• Performed all transactions in a cordial, efficient and professional manner
• Bussed tables, cleared, cleaned and set tables in a quiet and efficient manner.

Maintain a professional and sharp appearance at all times.

• Schedule reservations and plan seating arrangements prior to each shift while paying close attention to detail.
• Assist in setting up planned events.
• Seat guests with reservations immediately and guests without reservations as soon as seating is available.
• Ensure each guest receives equal and excellent service.
• Assisted in designing menus for large events.

Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.

• Speak with patrons to ensure satisfaction with service, to respond to complaints, or to make conversation.
• Take and prepare orders, manage high volume telephone calls
• Supervise and coordinate all front of house activities
• Thrive in a challenging academic environment.
• An excellent ability for clear expression, both oral and written.
• Putting forward ideas and arguments in a concise and comprehensive manner.
• Outstanding research skills, and teaching the subject of history, foreign policies and state and local government

Greet customers in a friendly and warm welcoming manner when entering restaurant.

• Use computerized system to seat guests.
• Answer phones to take reservations or to answer any questions.
• Help waiters or waitresses with cleaning tables.
• Unlock or lock restaurant at beginning or ending of shift.
• Clean bathrooms, change trashes, and stock hostess stand.

Served a major role in establishing an inviting atmosphere for guests as the first point of contact with the local public.

• Receive and schedule reservations via phone and in person, assign guests to tables suitable to the size of each group, escort them to their seats and provide menus.
• Provide courteous and efficient customer service to guests, while supporting the food and beverage team.
• Receive, reconcile, and prepare daily cash deposits.
• Adhere to sanitation standards as outlined by the Public Health Department.

Consistently provided professional, friendly and engaging service.

• Skillfully promoted items on beverage lists and restaurant specials.
• Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
• Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
• Set dining tables according to type of event and service standards.
• Quickly recorded transactions in MICROS system to deliver prompt service.
• Provided friendly and attentive service.
• Bussed, cleared, cleaned and set tables in a quiet and efficient manner.

Greet customers with a welcoming and warm gesture when entering the restaurant.

• Escort customers to tables and provide them with menu and daily specials.
• In-depth knowledge of answering phone calls in a suitable manner.
• Ability to obtain reservations as required ensuring correctness.
• Make sure all menu folders and inserts are spotless and up to date.
• Help servers and bussers clean down tables as soon as possible, if needed and customer is impatiently waiting for table.
• Politely reassure customers their table will be ready shortly and their patience is appreciated.
• Administering both interior and exterior cleaning and detailing services.
• Maintaining money and cashing out customers at the register.
• Upholding the store to look presentable by folding down clothing.
• Made sure customers did not participate in theft by reassuring them with customer assistance.

Monitoring the open dining sections of the restaurant

• Ensuring that the needs of the guests are met while they are waiting
• Booking reservations and moving tables together to accommodate large parties
• Understanding customer service skills; diplomatic and patient with all types of individuals
• Highly organized, with great attention to detail and follow-through
• Flexible; able and willing to learn new things
• Computer skills include: MS Word, MS PowerPoint, Excel

Greet and assign patrons to table suitable for their needs & according to rotation so servers recieve appropriate number of seating’s.

• Speak with guests to ensure satisfactory service.
• Answer telephone calls, record reservations and answer any inquiries.
• Supervise and coordinate events/dinners to ensure patrons recieve

Provide information about facilities, entertainment options, and rules and regulations.

• Direct patrons to rides, seats, or attractions.
• Monitor activities to ensure adherence to rules and safety procedures, or arrange for the removal of unruly patrons.
• Clean sporting equipment, vehicles, rides, booths, facilities, or grounds.
• Keep informed of shut-down and emergency evacuation procedures.
• Operate, drive, or explain the use of mechanical riding devices or other automatic equipment in amusement parks, carnivals, or recreation areas.
• Provide assistance to patrons entering or exiting amusement rides, boats, or ski lifts, or mounting or dismounting animals.
• Fasten safety devices for patrons, or provide them with directions for fastening devices.
• Announce or describe amusement park attractions to patrons to entice customers to games and other entertainment.

Communicates with servers and managers regarding availability of tables, seating of large parties, or special requests.

• Greets guests by opening the door and making eye contact as they enter the restaurant.
• Records guests’ names on the wait list by writing the name, size of dining party, seating preference etc.
• Seats guests at tables or booths by following guidelines and color-coded stations to balance Server workload.

Providing excellent customer service and assisting with transactions

• Maintaining the cash register and incoming payments
• Balancing cash drawer and receipts
• Assisting in other areas of store, clean up, shelf-stocking
• Managing stock and materials, as well as maintaining the register area
• Reason for leaving: Out of Business

Worked in catering department, helping take orders, prepare foods.

• Clean pots and pans in kitchen of busy restaurant.
• Took customers’ orders over the phone and was cashier for the customers in the restaurant, ensuring they received the proper change and processed credit card payments.
• Kept stock and supplies in place.
• Quick learner and loves to learn.
• Hard worker in school and at work.
• Majored in Accounting in High School.
• Proficient in Microsoft Works, Office, Excel, and Power Point.

Maintain clean and organized tables and work area (Hostess)

• Assist service when and as needeed
• Offer appropriate seating arrangements (Hostess)
• Provided the customers with a pleasant dining experience and quality service
• Worked in coordination with other departments to ensure that customers get quality service and satisfaction.
• Ability to work long hours (Hostess/Server)

Greeted guests, escorted them to tables, and provided menus.

• Ensured all menus were wiped down, free of spots, and complete.
• Ensured entry doors were clean, free of debris and inviting.
• Informed server when guest had been seated in areas.
• Performed any other duties as needed or requested.

Cleaning the hostess station and organizing the station

• Greeting guests and making them feel welcomed
• Cleaning menus so they are good for the next guest
• Taking messages for the managers
• Provide excellent service to the guest and deliver professional appearance
• Answering the phone and provide information to the guests

Greeting and seating guests enthusiastically.

• Providing information and writing down orders, and repeating the order for accuracy for guests on the phone for to-go’s.
• Interacting with guests, taking and serving food orders.
• Stocking, weight stations, rotating bread batches throughout my shift.
• Cleaning, sanitizing, and resetting tables.

Greet guests and seat them at tables or in waiting areas

• Provide guests with menus
• Speak with patrons to ensure satisfaction with food and service, to respond to complaints or make conversation.
• Answer telephone calls and respond to inquiries or transfer calls
• Plan Parties or other special events and services
• Receive and Record Patrons dining reservations
• Assign patrons to tables suitable for their needs and according to rotation so that serves receive an appropriate number of seating’s
• Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary

Greet and seat guest, as well as estimating wait time

• Monitor guest waiting list and ensure that patrons
• Communicate with manager about any unique guest request
• Process and disseminate all take-out orders, as well as balance the take-out drawer
• Maintain the order and cleanliness of the host/entrance area

Greeted customers in a friendly manner

• Escorted guests to tables
• Monitored guests needs and workflow of the restaurant seating customers accordingly
• Opened and closed sections with the increase or decrease in the volume of guests.

Greet guest personally & by telephone.

• Offer appropriate seating arrangements.
• Relay orders to kitchen & ensure all orders are filled in a timely & accurate fashion.
• Maintain clean & organized tables & work area.

Answered incoming customer calls

• Managing restaurant waitlist during high volume hours
• Demonstrated Hospitality by engaging in friendly conversation with guest
• Set up events to take place in the buffet lounge
• Input data into the computer such as seating charts, floor plans and sections, reservations, and parties
• Input gift cards, to-go orders and rewards programs in to the computer
• Greet Guest and seat them at tables or in waiting areas.
• Answer telephone calls and respond to inquiries or transfer calls.
• Operate cash registers to accept payments for food and beverages.

10+ years of experience

Welcome guests to create favorable impression

• Ensure service is prompt and courteous and meals meet expectation.
• Prepare beverages and expedite food orders.
• Adjust complaints of patrons.
• Assign work tasks and coordinate activities of dining room personnel to ensure prompt and courteous service to patrons.
• Delegate Hostess Trainee responsibilities and train new dining room staff.

Committed to providing a welcoming environment to customers.

• Greet and seat all customers in a friendly and professional manner.
• Serve as the first point of all customer contact on the phone or in person.
• Inform management of any special customer requests.
• Effectively handle many customers at once in a popular restauraunt.
• Assist in preparing the dining room for upcoming days and events.
• Greet guests personally and on the telephone.
• Provide a pleasant dining experience for all guests.
• Maintained cleanliness of dining area.
• Maintained all regulations for food serving.
• Handle take-out and Seamless orders.
• Work with Open Table POS System.

Greet all guests

• Hold doors open upon guests arrival and departure
• Answer any phone calls
• Keep host stand cleaned and stocked
• Keep the restaurant clean
• Assist guests and servers with anything they may need

Greet guests and patrons personally

• Present menus
• Offer appropriate seating arrangements
• Ensure the quantity of menus is sufficient to cater the number of guests
• Set up dining rooms and make reservation arrangements

Greeted and sat customers

• Waited on the customers by placing order, following requests and being friendly to keep satisfaction.
• Answered phone calls to the restaurant regarding orders or complaints.
• Very well organized
• Friendly and welcoming to customers
• Hard-working and dedicated to job
• Previously worked in a job setting serving people and working with coworkers and strived
• Respectful to both coworkers and superiors
• Greet each guest as they enter the building
• Coordinate floor plan and seat each guest accordingly
• Inform guests of daily specials and who will be serving them for the day
• Keep hostess stand tidy and stocked at all times
• Keep support staff informed of restaurant’s activities
• Maintain restaurant’s cleanliness through occasional spot sweeps and bathroom checks
• Say a farewell to each departing guest and invite them to come back again

Scheduled dining reservations for guest of large parties

• Greet guest as they arrive and seating them providing a menu and explaining specials.
• Inspect and maintained the dining facilities insuring safety and cleanliness
• Keeping track of dirty and clean tables to insure an even flow of guest being seated
• Gave wait quotes to quest when restaurant was full calculating accurate wait times
• Perfomed as a Hostess, greeted and seated guests that wanted the Green Room Experience.
• Provided information to guests that were unfamiliar with the hotel and casino floors.
• Spoke with guests about potential stays at the hotel, if they were only there for the night.
• Offer appropriate seating arrangements depending on what the guest desires and what is available.
• Present menus.
• Make reservation arrangements and set up dining rooms.
• Greet and seat customers
• Keep restaurant tables organized
• Communicate efficiently with all restaurant staff
• Clean and maintain menus; Clean bathrooms
• Answer phone calls and set reservations, Thank customers for their buisness

Hostess Duties and Responsibilities

Hostesses are expected to perform various tasks to keep the facility pleasant and running smoothly. An analysis of job listings shows these core responsibilities as important:

Greeting Hostesses are the first people customers see upon arrival, so a warm welcome and casual conversation sets an upbeat mood.

Seating Hostesses ask questions in order to put patrons in the proper place. They may need to find out how many people are in a party and their seating preference (such as booth vs. table, bar area vs. main floor). In addition to these considerations, Hostesses also are aware of how people are distributed throughout the facility. This knowledge ensures wait staff aren’t given too many or too few customers and also assists with noise levels. Before leaving seated customers, Hostesses oftentimes hand out menus. Pointing out specials and taking beverage orders may be part of their job too.

Accepting Reservations When seating isn’t available immediately, Hostesses record the name and number of guests for each waiting party in the order of arrival. This contributes to flow management and minimizes disputes between customers. Depending on the set-up, Hostesses may answer phones or check online reservation systems to obtain information on forthcoming diners and plan accordingly. They also may offer directions and provide information on menu options and pricing.

Addressing Needs Customers with disabilities may require special accommodations or assistance. Young diners may need a high chair or a coloring book. From pointing out temporary seating while waiting for a table to providing directions to the washroom, Hostesses are there to assist.

Seeking Feedback Hostesses often serve as the final person with whom customers have contact before departure. Inquiring about their dining experience demonstrates interest and provides insight into things that may need to be changed in the future. This exchange oftentimes occurs by the cash register in places where Hostesses are in charge of handling bill payment.

Hostess Skills

A successful Hostess tends to be a “people person” who can comfortably interact with anyone who comes through the door. Thus, a naturally friendly demeanor and an energetic commitment to customer service will serve applicants well. Other desirable qualities include:

• Staying calm, since customers can be demanding and sometimes irate
• Multitasking to fulfill the needs of both employers and patrons
• Talking in a clear voice
• Maintaining professionalism in dress and action
• Communicating effectively to settle problems and ensure maximum customer satisfaction
• Listening and carrying out instructions given by management
• Observing the environment for a sense of how things are going and addressing potential pitfalls such as dirty tables or too much sun coming through the blinds
• Assisting flexibly as situations demand, such as pitching in to serve food or clean a spill

Hostess Education and Training

The vast majority of Hostesses hold a high school diploma. Roughly half have some college experience or a degree on their resume. While their higher education coursework may not directly pertain to their hostessing duties, eager learners often catch the eye of hiring managers since the position involves on-the-job training.

Hostess Salary

The median annual salary for Hostesses, categorized by the BLS as “Hosts and Hostesses, Restaurant, Lounge and Coffee Shop,” is close to $20,000. Hostesses in the 10 percentile earn about $17,000 a year, and the highest paid make in excess of $28,600 a year. Hostesses in District of Columbia, Nevada and Vermont make the highest median salaries in the U.S. – $24,450, $24,140 and $24,010, respectively.

Hostess Resources

Is becoming a Hostess right for you? Learn more about what it takes with these informative resources:

Restaurant, Lounge, and Coffee Shop Host and Hostess Career (Special Edition): The Insider’s Guide to Finding a Job at an Amazing Firm, Acing the Interview & Getting Promoted by Anne Johnson – From what Hostesses do on a daily basis to assessing whether your personality is suited to the job, this paperback is a great place to start when considering a career in this sector of the hospitality industry.

Careers in the Restaurant Business by Institute for Career Research – Where do Hostesses fit in among the many careers in the restaurant industry? This book offers vocational guidance for prospective applicants.

Lessons in Service from Charlie Trotter by Edmund Lawler – Want the inside scoop on what it takes to operate a successful restaurant? Renowned restauranteur Charlie Trotter knows all about the importance of customer service. His tips and insight can help Hostesses anywhere develop into superstars.

National Restaurant Association – The Careers section on the website of this leading industry organization offers information on training, education, scholarships and the future of working in the restaurant business.

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Last edited by: Gabriela Barcenas, CPRW, Content Writer II -

Gabriela Barcenas

Gabriela is a Certified Professional Resume Writer (CPRW) and career adviser. With 10 years of digital media experience and five years of resume writing expertise, her publication history includes fashion, education, travel, social justice, equitable design and career advice.

Hostess Resume: 2 Examples (+Job Description & Skills)

The profession of Hostess is highly demanded in the USA, Canada, UK, and worldwide.

Hostesses are usually employed in restaurants, hotels, hospitals, resorts, and other hospitality settings.

The duties of a hostess are challenging and require excellent organizational and customer service skills.

As a hostess is the primary contact person for guests, they are accountable for maintaining an exceptional first impression.

In order to apply for a hostess job, you will need to write a compelling resume. The following tips and sample resume will assist you in writing or updating your resume for a hostess position.

Hostess Resume Writing Tips

• Emphasize your skills in taking reservations, organizing the dining area, and greeting and communicating all pertinent information to patrons and staff.
• Keep your resume short and to the point – no more than one page.
• Send a  Hostess Cover Letter along with your resume.

Hostess Resume Sample 1

SARA BROWN Olympic Valley, CA (000) 251-2511 [email protected]

HOSTESS “I am poised to provide prompt and courteous service to the guests by utilizing my exceptional hospitality and customer service skills.”

SUMMARY Friendly and polite food service professional with 10+ years of extensive experience working as a Hostess with renowned restaurants. Pleasant personality, courteous demeanor, and neat appearance. Excellent ability to provide accurate service and information to guests. Outstanding telephone etiquette and ability to stand and walk for extended periods.

PROFESSIONAL SKILLS

• Actively communicate with kitchen staff and coworkers
• Maintain a clean and organized work area
• Handle waiting list of guests
• Greet and interact with guests in a professional manner
• Answer telephone and books reservations

WORK EXPERIENCE

Hostess   Destination Resorts, Olympic Valley, CA May 2019 – Present

• Warmly greet 200+ guests every day and assist them in finding the table of their choice
• Present menu and inform guests about exclusive deals of the day
• Organize wait list, relay orders to the kitchen staff using POS, and oversee activities of servers
• Ensure that requirements for all guests including small children, and disabled or food-allergic persons are met
• Oversee and maintain the reception area
• Create new settings as per requirements and clear previous settings if not needed
• Ensure professional departure of guests and invite them to visit again

Key Achievements

• Reorganized serving methods which improved delivery time and guest satisfaction by 30%.
• Improved the interior design of the seating area which increased the customer retention ratio by 20%.

Restaurant Hostess  Marriott Club – Olympic Valley, CA Sep 2015 – May 2019

• Greeted and seated guests
• Monitored the flow of guests as per the seating chart
• Provided quick and exact information and directions to guests
• Answered questions regarding the menu and services
• Ensured coverage of the hostess stand at all times
• Answered phones, took messages, and made reservations

Server Starwood Hotel, Houston, TX Mar 2011 – Sep 2015

• Escorted guests to tables and assisted them with seating
• Anticipated the guests’ needs and personalized service
• Answered questions regarding menu items and dining experience
• Monitored reservations for VIPs and Special Guests
• Assisted in maintaining the cleanliness of the restaurant

EDUCATION Associate’s Degree in Hospitality City College, Houston, TX – 2010

“I always work hard to maximize revenue.”

Hostess resume sample 2.

CAROL PETTERSON Wilton, ME (000) 141-1241 carol.patt @ email . com

❖❖  HOSTESS ❖❖

SUMMARY Energetic and highly motivated hostess with 5+ years of extensive experience in the food service industry. Expertly worked in fine dining restaurants, provided high-quality services, and maintained a constant professional attitude. Focused on ensuring customer satisfaction through the provision of exceptional customer service specifically food and wine recommendations. Bilingual: English/Spanish.

HIGHLIGHTS • Handling reservations for different meal periods. • Customizing meals by considering customers’ individual tastes and popular meal combinations. • Coordinating delivery of exceptional customer services and constant customer satisfaction to ensure repeat business opportunities. • Inspecting and maintaining dining facilities to ensure delivery of smooth services.

AREAS OF EXPERTISE • Reservations Handling • Upselling • Food Safety and Hygiene • Table Management • Menu Recommendations • Table Rotations • Stock Maintenance

KEY ACCOMPLISHMENTS • Reined during a particularly tricky situation involving confused reservations, by ensuring customer satisfaction for both parties • Recommended addition of healthy food to the menu, resulting in an increased customer base. • Reduced supplies cost by $2000 per month by recommending bringing onboard a local supplier. • Held 5 workshops on food safety and hygiene as part of a food preparation training program.

PROFESSIONAL EXPERIENCE

Hostess Hyatt, Wilton, ME July 2018 – Present • Greet patrons as they arrive and inquire if they have reservations • Lead customers to tables reserved in their names and assist them in getting settled • Offer menus and provide information regarding the day’s specials • Assist customers in making food and beverage ordering decisions by providing them with ingredient and health information • Take and repeat orders to ensure that they have been recorded accurately and relay them to the kitchen • Follow up with the kitchen staff to ensure timely delivery of orders • Check prepared orders to ensure accuracy, portioning, and garnishing • Deliver orders to customers in a time-efficient manner • Coordinate the preparation and delivery of checks to customers and process payments • Respond to telephone calls for information and take and record the reservation • Oversee the management of supplies inventory and maintain liaison with vendors

Server Assistant Hilton Resort, Wilton, ME  May 2017 – July 2019 • Led customers to their designated/reserved tables and helped them settle down • Take orders from waiters and relayed them to the kitchen areas • Followed up on orders and ensured that prepared orders are properly garnished and portioned • Held order trays while servers placed individual servings for customers • Refilled condiments and beverages and took orders for additional items • Cleaned tables and chairs and removed and replaced soiled dishes and flatware

OTHER EXPERIENCES

Babysitter ABC Agency, Wilton, ME  Dec 2005 – Mar 2007

EDUCATION High School Diploma AAA High School, Wilton, ME – 2005

COMPUTER SKILLS • POS System • Word and Excel

Hostess Job Description for Resume

A carefully written experience section of a hostess’s resume maximizes the chances of getting an invitation for an interview. You can use the following phrases in the EXPERIENCE or EMPLOYMENT section of your resume.

• Greet guests and patrons personally as they enter the establishment.
• Receive and record dining reservations on the telephone.
• Ensure the proper set up of dining and service areas.
• Offer appropriate seats using a genuine and personable demeanor.
• Politely request guests to wait in the waiting area if no table is available.
• Ensure neatness and cleanliness of stations.
• Present menus, make recommendations, and take orders.
• Ensure the quantity of food is sufficient to cater to the number of guests.
• Relay orders to the kitchen and ensure all orders are filled in a timely and accurate fashion.
• Maintain clean and organized tables and work areas.
• Assist room service staff when needed.
• Manage event-related work including setting up tables and maintaining both the exterior and interior of the restaurant.
• Resolve guests’ concerns in a prompt manner.
• Prepare food and beverages when needed.
• Liaise with staff and customers to ensure great service.
• Order table linens, napkins, and other dining room supplies.

Hostess Skills and Qualifications for Resume

The ‘ SUMMARY OF QUALIFICATIONS ‘ or ‘ SKILLS ‘ section of a Hostess Resume plays a significant role because it shows the core competencies or qualifications that the employer is seeking.

This section might also be called STRENGTHS for candidates with no experience in hand.

The following is a list of qualifications and skills for the hostess that you might consider adding to your resume.

• Highly skilled in greeting guests, escorting them to tables, and providing them with the menu and daily specials.
• Demonstrated ability to anticipate and address guests service needs and thank guests with genuine pleasure.
• Strong knowledge of standard menus of bars, restaurants, and room service.
• Well-versed in greeting guests and pleasantly answering telephones.
• Hands-on experience in assigning work tasks and organizing activities of dining room workers to ensure timely service for patrons.
• Proven record of inspecting dining room serving stations for tidiness and sanitation.
• Able to ensure special requests are lodged and passed to restaurant staff.
• Proven ability to adjust complaints of patrons and guests.
• Competent at making sure that all guest supplies are filled.
• Exceptional talent for maintaining inventory.
• Committed to providing exemplary guest and hospitality service.
• Personable, friendly, and self-reliant.
• Known to work calmly and efficiently in fast-paced and busy environments.
• Effective team player with a particular focus on achieving sales goals.
• Accurate and thorough in bill calculation and collection.
• Talented in following recipes and portions when preparing food and beverages.
• Recognized for meeting productivity standards and completing work on time.
• Communication: Able to communicate effectively in English and Spanish.
• Computer: MS Word and MS Excel
• 6 Hostess Resume Summary Profile Examples
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Hostess Resume Samples

The guide to resume tailoring.

Guide the recruiter to the conclusion that you are the best candidate for the hostess job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies, tailor your resume & cover letter with wording that best fits for each job you apply.

Create a Resume in Minutes with Professional Resume Templates

• Creates an organized, cooperative, and well run work environment by completing daily side work
• Establish and follow personal development plan
• Manages all functions of the Stewarding operation to achieve the optimum quality level of sanitation
• Take guests orders for first drinks, provides menus and passes orders to Outlet Supervisor or team member
• Flexibility to respond to a range of different work situations
• Perform related services as requested by guests or supervisors
• Assist guests regarding food and beverage menu items in an informative and helpful way
• Carrying out any miscellaneous duties and responsibilities as requested by your Manager pertaining to total quality service delivered in Restaurant
• Reports to work on time and in complete uniform
• As assigned works all shifts and holidays
• Effectively manages the waitlist
• Manages the dining front entrance with the efficient and timely seating of the guests
• Thanks customers, invites them back, wishes them luck and makes it easy for them to get back in play
• To assist guests regarding food and beverage menu items in an informative and helpful way
• Assist the Outlet or Assistant Manager with the administration of the restaurant
• Informs Outlet or Assistant Manager/Team Leaders about reservations
• Performs side works according to the necessities of the restaurant
• Perform any duties and special projects as requested by management whether in your own department or any other department in the resort
• Identify potential problems and ask for assistance before breakdown occurs
• In your working area ensure that all guests are greeted courteously and attentively
• Strong personality who fosters good team working relations
• Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company
• Ability to work on your own or in teams
• Accountable and resilient
• Excellent grooming standards
• Excellent communication skills
• Ability to work under pressure
• A warm personality, attentive and smartly presentable
• Able to read and write English
• Knowledge of Food Hygiene Regulations
• Good communication skills

15 Hostess resume templates

Read our complete resume writing guides

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• Serve as a Fairy Godmother-in-training/Coachman or veteran Pirate and magically transform guests into a princess, knight and/or pirate within the onboard Bibbidi Bobbidi Boutique / Pirate’s League; based on package purchase, transformations can include lustrous hairstyles, shimmering makeup, fanciful nails, beard, scar, tattoo, and/or face gem application, themed costumes, earrings, and eye patches
• Complete transformations to the highest possible standard through use of correct techniques for hair styling, nail painting and make-up application
• Support other onboard retail locations and proactively sell ship/island merchandise in fixed and mobile retail locations; product focus could include but is not limited to DCL specialty merchandise, onboard art program, duty free products, liquor, tobacco, perfumes, jewelry, and princess, knight, pirate and/or glitter/glow makeover experiences
• Maintain daily cleanliness of shop floor, display tables and windows, and stockrooms
• Maintain fully stocked shelves in merchandise locations; restock when needed
• Ensure a clean, efficient, neatly organized stock room
• Perform accurate inventory counts (mark up, mark down, etc.)
• Receive, log, and unload all merchandise that boards the vessel in preparation for each cruise
• Assist in the ordering of merchandise through Simba (Disney inventory management system)
• Support daily promotions such as purchase with purchase and special events and themed activities
• Assist with price adjustments, floor moves, and receiving merchandise stock
• Consistently ensure sales targets are met and/or exceeded
• Minimum two years recent experience in retail or sales
• Experience and knowledge of hair, make-up and/or nail application strongly desired; cosmetology experience a plus
• Strong Disney knowledge
• Interest and ability to create a “wow” guest experience
• Demonstrate enthusiasm and passion for the Disney product, characters and story telling
• Able to story tell and portray the role of Fairy Godmother-in-training/Coachman or a veteran Pirate for several hours at a time
• Ability to lift 40 pounds
• Be at least 21 years of age
• Be able to speak, read and write fluent English
• Willingness to live and work onboard one of our vessels for a certain length of time (based on position)
• Agree to share a cabin with other crew members
• Be flexible with your work schedule, job duties and work locations
• Knowledge in duty free and VAT strongly desired
• Experience and knowledge of managing inventory
• Experience and knowledge in fine and costume jewelry, watches, perfume, cosmetics, liquor, and/or tobacco strongly desired
• Experience and knowledge of art and silent auctions desired
• Experience in a cashless sales system strongly desired
• Have a valid passport and C1/D Seaman's visa (DCL will provide you with documents to obtain this)
• Obtain a criminal background check
• Disney Cruise Line is a drug-free workplace. All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination

Restaurant Host / Hostess, 59th & Lex Cafe Resume Examples & Samples

• Commitment to building customer relationships and loyalty through personal interaction
• Communicates customer requests or concerns and service flow issues with servers and manager on duty
• Demonstrate knowledge of store products and services and use this knowledge to build sales
• Effectively manages customers and seats guest at clean tables
• Knowledgeable of servers' duties and responsibilities, table numbers and station assignments
• Answers phone and records reservations
• Follows Food Safety standards and maintains work area and equipment in accordance with Health Department standards
• Opens and/or closes area following appropriate checklist, verifies completion with Manager on Duty prior to leaving the area
• Enjoy meeting and interacting with customers; demonstrates an energetic and positive attitude
• Ability to work in a fast-paced environment, handle multiple priorities and learn new procedures
• A team player who possesses the ability to work in a learning environment
• Ability to communicate effectively with customers, peers and management
• Experience in the Restaurant industry preferred

Host / Hostess 59th St / Lex Restaurant Resume Examples & Samples

Hostess / receptionist resume examples & samples.

• Answers telephone(s). Screens and forwards calls. Responds to questions about department operations, as appropriate. May discern appropriate information through computer or hard copy files, university or department publications and guidelines and/or personal knowledge. Routes calls for employees, as appropriate. Accurately takes and delivers messages. Maintains log of all calls requiring further action
• Confirms daily reservations via phone and using online reservations system
• Assists banquet and catering sales team by creating POS tickets from Banquet Event Orders daily

Lex Restaurant Host / Hostess Resume Examples & Samples

Restaurant hostess / host-& summerseasonal resume examples & samples.

• It is most important to be at the hostess station and only leave when you are seating a guest
• Always check menus before opening and replace any that are dirty or torn
• One to three months related experience and/or training; or equivalent combination of education and experience

Hostess, th & Lex Cafe Resume Examples & Samples

Head hostess / host-fine dining resume examples & samples.

• O Report to manager 5 minutes prior to scheduled shift fully groomed according to Fairmont Standards with all personal service supplies on hand
• College/University Diploma in Hotel Management
• At least 1-2 years experience as Senior Hostess/Host for a fine dining restaurant
• Excellent English communications skills (verbal & written)
• Outstanding guest services skills and professional presentation
• Proficient in Microsoft Office Suite Applications
• Highly organized and engaging personality
• Excellent eye for detail and ability to multi- task
• Must be effective at handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
• Must be effective at listening, understanding and clarifying concerns and issues raised by guests

Hostess Food & Beverage Resume Examples & Samples

• Maintain a complete knowledge of
• Daily house count
• Hotel extension numbers, beeper numbers carried by hotel personnel
• Hours of operation of each outlet, ambiance, menu selections, price range
• Features and services provided by the hotel
• Maintain complete knowledge of all specials, 86’d items, liquor brands, beers and non-alcoholic selections available in the restaurant
• Prepare station chart and assign stations to staff following departmental procedures, to be reviewed by manager
• Set up Hostess station with necessary supplies; maintain cleanliness at all times
• Inspect condition and cleanliness of all menus
• Inspect the restaurant environment and entrance area, ensuring that all standards are met; rectify any deficiencies; maintain cleanliness at all times
• Place newspapers, magazines in designated areas for meal periods as specified by departmental procedures
• Answer the telephone courteously and efficiently as specified in departmental standards
• Take, record and confirm restaurant reservations/cancellations as specified in departmental standards
• Greet and acknowledge all arriving guests, however busy and whatever time of day
• Escort guests to tables and assist in seating at tables and extend congenialities in accordance to department guidelines
• Anticipate guest needs and respond promptly
• Communicate VIP arrivals and special requests to designated personnel for follow up
• Handle guest complaints by following the instant guest pacification procedures and ensuring guest satisfaction
• Extend courteous departures as guests leave the restaurant

Talavera Hostess Resume Examples & Samples

• Previous Food & Beverage experience, hotel/resort experience preferred, not required
• Must be able to be on feet for entire shift and communicate with guests appropriately and effectively
• Above and beyond attitude is required as well as a flexible schedule with ability to work weekends/holidays/evenings
• Valid Maricopa County Food Handlers Card

Hostess Resume Examples & Samples

• Welcome guests in a polite and friendly manner
• Coordinate seating for customers
• Up-sell with latest departmental incentives
• Manage table set-ups
• Able to work in all areas of Food and Beverage including Bar, Restaurant, Room Service and Conference and Events
• Follow cash handling procedures
• Manage guest queries in a timely and efficient manner
• Ensure compliance of brand standards
• Strive to achieve departmental targets
• Ensure cleanliness of work areas
• Comply with hotel security, fire regulations and all health and safety legislation
• Comply with local licensing laws
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Positive attitude
• Commitment to delivering high levels of customer service
• Previous Food and Beverage and/or industry experience
• Experience with cash handling

Casual Cloud Door Hostess Resume Examples & Samples

• Use every possible opportunity to gain knowledge in all areas of bar supervision
• Ensure all tables receive their drinks and food as requested
• Demonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possess this knowledge and the application of it
• Ability to listen and respond to demanding Guest needs
• Excellent leadership, interpersonal and communication skills
• Committed to delivering high levels of customer service
• Previous experience in similar role
• Passion for delivering exceptional levels of guest service

Italian Restaurant Hostess Resume Examples & Samples

• Greet and seat guests while coordinating guest reservations and responding to inquiries in an efficient, courteous and professional manner to achieve maximum customer satisfaction
• Seat guests promptly at a table pre-set for the number in the party and according to guest preference
• Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards
• Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service
• Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently
• Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials
• Collect guests’ information (i.e. business cards, special occasion dates, preferences) and log according to policy and procedure
• Complete special projects (menu changes, signage, etc) as instructed
• Ensure proper table set-up and make minor adjustments as needed
• Arabic language is mandatory
• Can work efficiently and effectively in a fast paced demanding environment
• Six to twelve months of restaurant, food and beverage, or equivalent experience is required
• Requires knowledge or the ability to operate computer equipment and the reservations system
• Italian Restaurant experience is essential

Hostess / Host, Equinox Resume Examples & Samples

• To greet and escourt guests to tables and assist them in seating, ensuring the highest standards, whilst striving to exceed the guests expectations
• To maintain and co-ordinate outlet reservation and Respak system and ensure all guests requests are well arranged and delivered by the service and kitchen team
• To assist in monitoring the guests needs, check and coordinate special requests such as special menu requirements, cake or flower orders, tables requests and promotional offers
• To answer the telephone, make and confirm guest reservations, ensuring a professional attitude and pleasant manner whilst paying attention to the need to maximise table allocations and revenue
• To allocate and check the table arrangement both prior and during service, ensuring special requests are met wherever possible
• To assist the restaurant manager and dining concierge manager with any other reasonable job requests
• Excellent communication and organizational skills

Hostess / Host Resume Examples & Samples

• To consistently offer a professional, friendly greeting and engaging service
• To understand the server’s tasks in the outlet
• To understand shift end reports in the outlet and the servers tasks in the POS system
• To have knowledge of all menu items, garnishes, contents and preparation methods
• To follow outlet policies, procedures and service standards
• To follow all safety and sanitation policies when handling food and beverage
• To report on duty punctually, in full uniform according to appearance and grooming standards
• To promote and maintain a positive working relationship at all times with all the Colleagues in Swissôtel Makkah
• To consistently offer professional, friendly and warm service
• To demonstrate a complete understanding of Swissôtel’s Policies & Procedures and Service Standards as outlined in the Swissôtel Hotels & Resorts
• To have full knowledge of the Menu, Beverage lists in your outlet and all other special promotions taking place in the hotel. Knowledge of all menu items, garnishes, contents and preparation methods. To be able to answer any Guest questions about menu items in an informative and helpful way
• To always take corrective action if service errors occur, ensuring all solutions exceed the Guests expectation
• Attend pre-meal briefing, weekly and monthly meetings to continually improve the Guests experience
• To follow all of safety and sanitation policies when handling food and beverage
• Previous point of sale system experience an asset
• Able to work in all areas of Food & Beverage including Bar, Restaurant, Room Service and Conference & Events
• Take and deliver customer orders, consistently demonstrating high levels of customer service
• Prepare set ups for tables and/or rooms
• Previous Food & Beverage and/or industry experience
• More than 500 locations and nearly 200,000 rooms across six continentsInnovations include: pioneering the airport hotel concept, becoming the first coast-to-coast hotel chain in the US, and the first to install televisions in Guest roomsFlagship brand of Hilton Worldwide with properties in more than 77 countriesMore than 70 world-class resorts and more nearly 200 full-service spasHarris Poll EquiTrend®, Brand of the Year - Full Service Hotel for 2010 and 2011Number one C3global brand awareness in the hospitality industry

Hostess / Host-la Cuisine Resume Examples & Samples

• Follows outlet policies, procedures and service standards
• Adheres to hygiene and sanitation standards of the hotel
• Focused on guest needs, attention to details, calm and courteous

Executive Lounge Hostess Resume Examples & Samples

• Stay current with all hotel services as well as VIP requests and special events
• Execute tasks as instructed by the Front Office (Assistant) Manager or Front Office supervisors
• Speak/write/read Dutch & English fluently
• Welcome and seats guests promptly in the restaurant
• Promote all menu items and special promotions
• Ensure guests are thanked on leaving the restaurant after dining
• Allocate tables according to group sizes in order to achieve highest possible occupancy of seats and comes back at the restaurant entrance as fast as possible to welcome other guests
• Ensure that all menu items are sold at the correct selling price ensuring that the planned profitability is secured
• Ensure that effective communication is carried out with all employees, while keeping an effective communication with your superior
• Ensure that all vital communication is recorded in written form
• Report any guest complaints to the supervisor on duty
• Ensure that the monthly one to one meeting with the Outlet Manager is kept and that all documentation is up to date
• Ensure the quality and cleanliness of food signage, a la carte menus, beverage lists and tent cards are maintained in good condition at all times
• Take guests reservations as per the hotel's standards
• Keep records of all reservations, number of covers per day and regular guests’ preferences, e.g. certain seating areas etc
• Keep a record of regular guests with their contacts so as to up-date them on new happenings in the hotel
• Ensure that tables have clean beverage lists, table numbers, healthy options and other table materials as required by the hotel standard
• Maintain an attentive posture and abstains from unnecessary discussions with other members of colleagues
• Perform any other duties as may be assigned by your superior from time to time
• Confirm restaurant functions with banquet sales and also any other internal/external bookings
• Perform all tasks as directed by the Manager in pursuit of the achievement of business goals

Business Lounge Hostess Resume Examples & Samples

• Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
• Previous experience in Business Lounge Hostess in a hotel environment
• Multi-lingual

FNS Cafe Hostess Resume Examples & Samples

• Reports to work on time and is ready to start work
• Utilizes appropriate resources to complete assignments within allocated time period
• Performs accurately and in a timely manner in periods of increased work-loads and high stress
• Follows through with assignments and informs supervisor if unable to complete tasks
• Employee adheres to Meal/Break policy and time clock procedures, punching in and out appropriately
• Adapts to changes in volume/acuity demands
• When work is complete, seeks additional tasks
• Supports responsible staffing decisions ( low volume, stand-by, on-call)
• Maintains and organizes supplies appropriately
• Demonstrates efforts to eliminate waste
• Demonstrates ability to set priorities
• Demonstrates problem solving ability using appropriate resources
• Welcoming guests as soon as they walk through the door
• Provide guests with accurate wait time estimates during busy periods
• Maintain a neat, organized front-of-house environment
• Seat guests and take initial drink orders as needed to ensure ideal speed of service
• Assist with opening/closing tasks and side work as needed
• Learn food and beverage menu
• Rotate seating between different stations to ensure even workloads for wait staff
• Answer phones and schedule reservations with large parties

Hostess / Cashier Buffet Resume Examples & Samples

• Claim tips received according to laws governing wage reporting
• Answer the phone answering inquiries and taking messages
• Seat guests, greet and show them to seats
• Maintain service in dining area. Check on customers periodically to ensure customer satisfaction with the food, service, etc
• Operate cash register, take money, make change, and account for cash and credit receipts
• High school education or general education degree (GED); one to three months related experience and or training
• The Cast Member must be able to lift and/or move up to 25 lbs

Hostess / Cashier Resume Examples & Samples

• Manage guest queries in a friendly, timely, and efficient manner
• Ensure knowledge of menu and all products
• Follow correct reporting procedures if faced with issues
• Practise Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
• Has a good knowledge of the restaurant's sitting arrangements
• Good communication skills (oral and Written)
• Degree in relevant area
• Experience in Food & Beverage department and/or industry
• Previous experience of cash handling

Hostess / Host-all Day Dining Resume Examples & Samples

• Consistently offers professional, friendly and engaging service
• Assists guests regarding menu items in an informative and helpful way
• Has full knowledge of beverage lists and promotions, menu items, garnishes, contents and preparation methods

Lead Hostess Execuitve Producer s Lounge Resume Examples & Samples

• Provides fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant
• Seats guests in restaurant as per specified rotation requirements
• Maintains proper seating and reservation documentation
• Monitors restaurant for table availability
• Keeps designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards
• Assists wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, helps pre-bus and bus tables, attend to guest needs) as necessary, or required
• Complete all assigned closing duties at end of shift
• Knows and promotes current casino events and programs and can give guests directions to all casino areas
• Previous customer service experience in a high volume operation preferred
• Read, write, speak and understand English
• Excellent customer service/communication skills
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed
• Must meet professional appearance standards as prescribed by company policy
• Must be physically mobile with reasonable accommodation
• Must be able to respond to visual and oral cues
• Must be able to reach above and below the shoulder, grip small items (i.e., flatware, plates, cups, glasses), bend, stoop and twist while carrying restaurant stock to and from supply areas; able to reach across tables; able to stand and walk for up to four hours; able to use hand motions when cleaning and wiping menus and table tops
• Must be able to tolerate industry standard chemicals used for cleaning and sanitizing
• Able to tolerate second-hand smoke, noise, bright lights
• Able to work at a fast pace in an often crowded/noisy environment
• Must be able to maintain a neat, well-groomed, professional appearance and uphold the company appearance standards
• Must maintain good posture and poise throughout shift
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces

Retail Sales Clerk / Hostess Buffet Resume Examples & Samples

• This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and cast members
• Maintain a professional appearance at all times, clean and well groomed as per standard
• Know and adhere to all pertinent company and department policies and procedures
• Store and maintain all equipment in proper fashion
• Greet guests as per standard
• Answer phone calls and use proper etiquette per standards
• Enter all POS transaction accordingly
• Set up and maintain work area per standard
• Exhibit a good attitude toward guests and fellow cast members
• Answer all guest questions
• Organize all paperwork
• Explain menu to guests
• Assist others in the buffet when needed or directed
• Must maintain ongoing awareness of safety and needs to respond to emergencies accordingly
• Required standing and walking for extended periods of time
• Assist in the display and placement of all merchandising items within the retail shop while cheerfully assisting shoppers and processing purchases
• Using proper sales techniques to achieve sales goals and contribute to the profitability of retail outlet
• Knowing features and benefits of merchandise in the retail shop and are familiar with merchandise offerings in all outlets
• Maintaining product knowledge of gaming facility events, activities, and amenities around the facility to ensure personalized guest services
• Work is performed in an area which may be unusually noisy, crowded and hot or cold
• Courteously greet each and every guest and welcome them to the restaurant
• Ensure an excellent customer service atmosphere for all guests
• Thorough knowledge of menu items, prices and the ability to describe all specials, service and style of the restaurant
• Thorough knowledge of the restaurant station and seating chart
• Thorough understanding of seating rotation
• Entering all food orders in Infogenesis system
• Settle all customer checks in the Infogenesis system accurately
• Properly complete all cash or credit transactions as necessary
• Understand sequence of service
• Assist other staff as necessary to insure pleasant guest experience
• Provide all guests with a copy of their receipt
• Perform necessary side work and maintain a clean and orderly work space
• Follow departmental rules to ensure safety, cleanliness and customer satisfaction
• Always thank guests for their patronage and invite them back
• Maintain proper uniform attire which includes proper name tags, Circus Circus ID, and Infogenesis card
• Perform any additional duty which the management deems necessary to ensure smooth operation of the restaurant and maximize good customer experience
• Performs other job related duties as assigned
• Thank guests as they depart from restaurant and invite them to return
• Answer restaurant phones as necessary and have excellent phone etiquette
• Be able to give directions to guest on and off property

Diamond Club Hostess Resume Examples & Samples

• Hostesses greet guests as they arrive and depart in a timely manner – always delivering exemplary customer service
• Ensure any special services for diners are accommodated and arranged
• Plan out the seating chart and organize the reservations
• Accommodate guests in an organized manner – ensuring optimum use of tables
• Ensure all menus are clean and in immaculate condition
• Escort guests to tables and present menus
• Ensure servers are notified immediately when their tables are sat
• Ensure a clean and pleasant atmosphere of the restaurant at all times
• May be required to perform busser and cashier duties
• Work closely with the kitchen staff and servers optimizing communication to ensure efficient operations
• Go the extra mile and follow through to ensure guest satisfaction
• Must be able to work with diverse populations in a supportive and positive manner
• Say goodbye to all guests – ask how their experience was – ensure they leave with a good impression
• Diplomatically handle guest complaints – always be polite and maintain a professional manner
• May be required to train other employees on the role
• Must be flexible and willing to work a varied schedule
• Will occasionally be required to work special functions
• Report to work on time and in complete and proper uniform
• Know and comply with all company policies and procedures regarding safety, security, emergencies and energy
• Other duties as assigned
• High School Degree or GED preferred. Current student considered
• Previous experience in food service or related field is preferred
• Must be able to read and write to facilitate proper communication with others
• Mathematical ability required. Must be able to perform simple mathematical calculations
• Oversees the preparation of kitchen equipment for use
• Manage the receiving and storage of kitchen goods
• Oversees the cleaning and storage of kitchen equipment
• Oversee the cleaning of the premises
• Oversee the removal of waste
• Oversee the handling of kitchen linen
• Maintains a hygienic kitchen
• Cleans the kitchen and equipment
• Maintains high levels of personal hygiene for self and enforces hygiene standards for team
• Manages all functions of the Stewarding operation to achieve the optimum departmental costs
• Controls and analyzes, on an on-going basis, the level of the following
• Food service permit or valid health/food handler card as required by local government agency
• Problem solving, reasoning, motivating, organizational and training abilities
• Diploma or Vocational Certificate in Culinary Skills or related field
• 2 years related experience including at least 1 year in supervisory capacity or an equivalent combination of education and experience
• Department Budget
• Breakage Cost
• Taking care of the buffets
• Answering questions from guests
• Identifying our guest needs
• Offer our guest a friendly, pro-active and efficient service
• Handling of basic problems and complaints
• Carrying out of administrative tasks

Food & Beverage Hostess Roberto s Restaurant Resume Examples & Samples

• Being the first contact person for guests who visit restaurant Roberto's
• Provide an excellent service according to the Hilton standards and ensure guest satisfaction
• Active promotion of in-house sales by optimal knowledge of the hotel’s facilities and services
• Serving and placing guest within the restaurant
• Full knowledge of regular menu, promotional menus, wine lists and any other promotion in place
• Commercial way of thinking
• Representative
• Fluent in Dutch and English
• Is available both during the week as the weekend for eveningshifts mainly

Dining Room Hostess Resume Examples & Samples

• Wait tables
• Food Preparations
• Dining facilities clean-up
• Pleasant, professional demeanor
• Available to work 10:30 a.m. – 2:00 p.m., 2-4 days per week
• Basic experience working with the public

Spa Hostess Resume Examples & Samples

• Assist management in any way possible to assure the cleanliness, orderliness, and service success of the Hualalai Sports Club & Hualalai Spa and its programs
• Responsible for completing and ensuring compliance of all daily opening and closing procedures and assigned maintenance of the following areas
• Spa experience is preferred

Server / Hostess / Food Runner / Busperson Resume Examples & Samples

• Delivers food to guests in a timely manner
• Primary role is to run food to the guests in a timely fashion depending on specific assignment for that shift (e.g. food runner station or bar/drink runner station)
• Assist servers in their duties as required
• Side work - as needed
• Declare tips through time and attendance system at the end of each shift
• High school diploma or equivalent; 0-6 months of experience or equivalent
• Will provide all necessary training for this position
• Must have the ability to respond to common inquiries or complaints from guests
• Walking 50% of the time
• Sitting 2% of the time
• Standing 48% of the time
• Bending and lifting 70% of the time
• Climbing up heights in excess of 10 feet
• Lifting/moving maximum of 50 lbs
• This is a smoking environment in guest areas and a non-smoking, with the exception of designated areas, employee environment
• Must be able to work in various weather conditions
• Moderate Noise Level

Lobby Hostess / Arabic Speaker Resume Examples & Samples

• To consistently offer professional, friendly and engaging service
• To greet all guest as they enter and exit the hotel while ensuring service standards are followed
• To engage in conversation with first time visitors, showing them the lobby and offering directions as required
• To assist guests regarding hotel facilities and promotions in an informative and helpful way
• To follow department policies, procedures and service standards
• To follow all safety policies
• Previous service experience required
• Strong written & verbal communication skills in Arabic & English
• Must possess a professional presentation
• Must possess outstanding guest services skills and sophisticated verbal communication skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Meet and greet all guests, and potential guests, at the front of the Restaurant by ensuring the following
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency
• High School or Vocational Certificate in Hotel Management, Food & Beverage, or related field
• 1 years related experience or an equivalent combination of education and experience

Market Kitchen Hostess Resume Examples & Samples

• The Host/ess is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests
• By nature of the position, the host/ess is the guest’s first impression of the restaurant
• This Host/ess greets guests promptly, courteously, graciously with eye contact, and a smile
• Utilizing Open Table, the Host/ess takes reservations, reviews the daily reservation book and has the ability to seat guests without reservations
• The Host/ess has a complete working knowledge of the menus, menu ingredients and what is unavailable for that day
• A principle role within the restaurant, the Host/ess is familiar with server stations, their daily assignments, their personal timing patterns and their maximum workload capacity
• The Host/ess is also familiar with frequent guests and knows their names and preferences
• We are looking for individuals with excellent personal presentation and interpersonal skills. Fluency in reading, writing, and spoken English is also required. The Host/ess position requires continuous standing for up to 8 hours a day. The ideal candidate will have a confident outgoing personality and a can-do approach to any request. The ability to remain calm under pressure is essential and applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays

Training Center Hostess Resume Examples & Samples

• Maintains a personal, active relationship with Jesus Christ and is a consistent witness for Jesus Christ
• Faithfully upholds BGEA in prayer
• Consistently participates in daily BGEA staff devotions
• Demonstrates behavior aligned with BGEA’s Mission Statement, Statement of Faith, Hallmarks, policies, and expectations
• Effectively represents Jesus Christ to those within both personal and professional spheres of influence
• Responsible for making certain that each guest/visitor is welcomed and assisted as needed
• Responsible for the gracious hospitality of all groups and participants throughout their stay
• Responsible for assisting in preparation of services to each meeting location including setup of water service and minor cleaning
• Responsible for keeping rest rooms clean and stocked
• Assisting other Guest Services staff as needed
• Other duties as assigned by Guest Services Coordinator-Hospitality
• High school diploma or equivalent
• One-year restaurant experience
• Good customer service skills
• Pleasant personality
• Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
• Experience in Food and Beverage department and/or industry

Hostess Diet Clerk Resume Examples & Samples

• Answers telephone promptly and courteously, and maintains free flowing accurate communication
• Assists patients in selecting their menu choices. Calls Isolation patients for menu selections. Enters food choices to Vision System via iPad at patient bedside and enters food choices to Vision System from paper menus received from ICUs and Mental Health's units
• Carries out other related activities as requested by supervisor or Clinical Dietitians to ensure quality patient care
• Delivers patient supplies to floor kitchens and gets form signed. Completes Patient Floor Stock Check Sheet and reports to supervisor any discrepancies
• Greets patients with a smile. Addresses patients professionally (by name) and respects privacy
• Inspects patient trays for accuracy and completeness
• Maintains an adequate inventory of diet office supplies
• Pages supervisors and clinical dietitians when necessary to ensure timely relay of messages
• Picks up trays after patient completes meal. Empties all fluid containers before placing tray in cart for return. Makes sure cart is empty of clean trays prior to placing any dirty trays
• Prior to meal delivery, prints new ADT listing for their area of responsibility
• Pulls old care plans using Vision new admission printout. Files care plans of patients that have been discharged. Takes ADT notices off of printer and takes appropriate action with care plan
• Receives and records on the attendance form information from Nutrition Services' personnel regarding sickness or lateness. Reports information to employee's supervisor on duty
• Records I&Os as appropriate. Records foods eaten for calorie count or calorie count worksheet
• Responsible for delivering trays at meal times on assigned areas. Verifies prior to delivery two patient identifiers. Hands isolation trays to nursing for delivery
• Takes inventory of tube feeding products on each nursing floor, sends appropriate amounts, and returns products that are not being used
• Visits patients after tray delivery to ensure patients are satisfied with meals. Obtains any missing items and makes item substitutes as needed following diet restrictions

Hostess / Cook / Housekeeper Resume Examples & Samples

• Greet visitors, volunteers and staff upon their arrival and assist during their stay
• Work with the SP Staff in Port Alsworth and Soldotna to assist in the coordination of the guest’s arrival and departure. Maintain a clear line of contact with the SP Staff to address issues of delayed flights and bad weather delays for the guests
• Assist as needed with hosting guests and crews to include but not limited to scheduling, welcoming, and assigning housing
• Coordinate and prepare meals using weekly menu plan
• Maintain and report food/supply order/inventory to SP Staff
• Maintain the kitchen and equipment in a clean manner
• Clean kitchen, buildings, offices, and restrooms by sweeping, dusting, mopping, scrubbing, waxing, and daily laundry
• Clean furniture, carpets, windows, blinds, doors, jambs, refrigerators, sinks, toilets, urinals, and countertops
• Remove trash from all buildings
• Maintain the stock of water, drinks, snacks and housing supplies; order food and supplies as needed
• Report any maintenance or safety items that are encountered during the course of scheduled work
• Water plants and flowers
• Refill soap and tissue dispensers and Restock Supplies
• Follow policies and procedures of Samaritan’s Purse as set forth in the Policy Manual
• Participate in daily devotions and participates in prayer support for the ministry, its donors and volunteers
• Maintain a strong Christian witness to colleagues, vendors, charitable beneficiaries, and the general public
• Consistently offer a professional, friendly greeting and engaging service
• Understand the Server’s tasks in the outlet
• Understand shift end reports in the outlet and the POS system
• Have knowledge of all menu items, garnishes, contents and preparation methods
• Follow outlet policies, procedures and service standards
• Follow all safety and sanitation policies when handling food and beverage
• Previous service experience an asset
• Previous Point of Sale System experience an asset
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Chinese Restaurant Hostess Resume Examples & Samples

• Welcomes the clients upon their arrival in a friendly and caring manner according to the standards. If appropriate, offers to take care of client's coat and hangs them in the cloakroom
• Escorts clients to a table, balancing the customer flow among the service sections, taking into account requests for a particular table or section, depending on availability
• Provides menus to the clients once seated and lets them know a waiter will soon be helping them. Informs waiter on the arrival of new clients in their section and verifies that the waiter has acknowledged the clients
• Answers phone calls from the Host / Hostess desk according to the Kempinski standards
• Keeps abreast of items on outlet menu, special promotions and hotel product knowledge

Bistro Host / Hostess Seasonal Resume Examples & Samples

• Follow telephone procedures while maintaining 4 Key Service Standards at all times
• Maintain the reservation log and ensure all notes are entered and as detailed as possible throughout your shift
• Assign wait and bus staff stations
• Seat guests, ladies first. Advise the server of any special requests. Tell the server the name and seat number of the party
• Experience in a front line position directly dealing with people. Must be well groomed and have a friendly and outgoing personality

Edge Host / Hostess Resume Examples & Samples

• Bid the guest a friendly farewell. Remember to use their name whenever possible
• Be aware of menu items, specials of the evening and how they're prepared. General knowledge of our available wines
• Assist Manager with revisions and typing of wine list
• Create flower order weekly based on private party and function requests
• Experience in a front line position directly dealing with people
• Must be able to work all weekends and all holidays

Full Service Restaurant Host / Hostess Resume Examples & Samples

• Greet and welcome guests promptly and warmly; provide menus and seat the party, using good judgment to ensure tables are distributed evenly among service stations
• Guide the party to their tables, carrying drinks if needed, and seat guests courteously
• Answer immediate questions about the menu, beverages etc., and alert the servers of any special needs
• Able to guide guests to create a balanced flavored meal, and has thorough menu knowledge (Taste profiling , ingredients, sauce)
• Suggestive selling and maximize sales opportunities
• Accommodate special seating needs, such as extra chairs, booster seats and high chairs for children
• Perform any cleaning tasks as required to assist the servers in maintaining clean and safe dining room
• Perform side jobs or miscellaneous administrative tasks as needed & assigned by General Manager or Assistant Manager

Bob s Steak & Chop House Host / Hostess Resume Examples & Samples

• Telephone etiquette. Be polite, confident and able to help the guest with any request or know where to direct them
• Take reservations using good judgement and precise timing
• Seat guests, ladies first. Advise the server of any special requests. Tell the server the name and seat number of the host
• Check the restaurant for cleanliness. Report maintenance problems to the maintenance department and poor table appearance to servers and/or bussers
• Fax menus to guests from inquiries. Process special guest requests, i.e. birthday cakes, dietary needs, and anniversaries
• Must be well groomed and have a friendly and outgoing personality
• Must have a valid San Diego Food Handlers card

Food & Beverage Hostess Resume Examples & Samples

• Attend regular meetings and briefings to keep informed of policies and procedures, special events, further improvement plans and guest comments
• Be familiar with food menus and wine menu offered in outlets
• To ensure the prompt and efficient service required by the resorts standards
• To be present throughout service
• To have knowledge of guests likes and dislikes throughout their stay
• To ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service
• To have a good knowledge of all outlet F&B day to day activities
• To escort guest to the table and assist in seating and present the menu
• To have a thorough knowledge of all facilities and services offered by the resort
• Completed Secondary School
• Minimum two years of experience,
• Full knowledge of the operations of bar and restaurant procedures, set up and service
• Any courses relating to further knowledge of restaurant service
• Excellent English and Chinese communication skills both written and oral
• Knowledge and abilities in other languages would be beneficial
• Start date: May 1st, 2017

Golf Hostess Supervisor Resume Examples & Samples

• Be familiar with the organization of the Restaurant(s), lounges, and Room Service and know the function of each job position
• Have a thorough knowledge of menus and current specials in applicable outlets
• Service guests with all food and beverage requirements in an attentive, courteous, and efficient manner
• Pre-bus all tables removing soiled dishes after each course
• Keep all beverages at least ¾ full (coffee, tea, soda, water, and lemonade)
• Breakdown trays of soiled dishes and linen in the dishroom according to established standards
• Consistently upsell food, beverage and promotional items to guests
• Ensure overall guest satisfaction
• Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
• Must be able to maneuver throughout the dining area while carrying full trays of food & beverages
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
• Perform other duties as requested by management
• Maintain a friendly and warm demeanor at all times
• Variable hours and shifts
• Prior experience working in Food & Beverage or similar customer service role is highly preferred
• Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
• Welcome and acknowledge all guests according to company standards
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette
• Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees
• Ensure adherence to quality expectations and standards

Hostess Restaurant Resume Examples & Samples

• Ensure the restaurant is ready to receive guests prior to opening and that both wait staff and tables are ready in line with opening standards
• Ensure restaurant operating equipment is clean and in working order
• Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy
• Welcoming guests to the Restaurant, by using the Restaurant name
• Inquiring if they have a reservation and noting it in the reservation book if they do
• Creating a reservation for them with their dining preferences if they do not and noting it in the reservation book
• Being attentive to guest requests
• Escort guests to their preferred table or reserved table and seat guests according to restaurant standards
• Take telephone bookings and document in the Reservation book according to restaurant standards
• Train wait staff and bus staff in hostess standards
• Be attentive to guests and resolve their complaints where possible, reporting all incidents to your Supervisor
• Maintain responsibility of cleanliness of hostess stations
• Maintain responsibility of cleanliness of all menus and drink menus
• Assist with beverage service
• Assist with food service
• Maintain detailed knowledge of menu, including daily specials
• Ensure tables are cleared quietly and efficiently
• Carry food and beverage trays in a safe manner to minimize breakages
• Complete dockets accurately and clearly
• Maintain current information on all general activities of the hotel
• Hotel Management background/ HM degree holder/similar qualification
• Ability to communicate with the guests and anticipate their needs when it comes to serving them
• Well-groomed, neat and tidy at all times when dealing with guests directly
• Maintain the Standard, Quality of Service during the tenure with the hotel
• Responsible, Dedicated, Attain a Sense of Ownership towards serving guests and giving a great experience to the guests coming to the hotel
• Arabic speaker and non-native native speakers are welcome to apply

Marketplace Buffet Host / Hostess Resume Examples & Samples

• Maximize serving floor space by seating guests at appropriate tables
• Assist Maitre'd with weekly plannings and everyday operations
• Assign and verify all opening and closing procedures for wait staff
• Organize daily seating chart

Pooside Host / Hostess Resume Examples & Samples

• Greet guests with a pleasant smile and superior customer service
• Control high volume outside of the area
• Monitor space for seating availability, service, safety and well being of guests

Host / Hostess La Terrasse Resume Examples & Samples

• Ensure all servers are distributed equal numbers of guests
• Take and coordinate guest reservations
• Ensure guest satisfaction and compliance to Fairmont Hotels and Resorts Food & Beverage standards
• Other projects as assigned by the outlets manager on duty
• Previous experience in a similar environment
• Good knowledge of Window-based programs (word, excel, etc)
• Comfortable with Microsoft Outlook and Internet based software
• Knowledge of Property Manager computer system an asset
• Good food & beverage knowledge
• Excellent communication skills in both official languages required
• Friendly and courteous
• Able to work in a high paced environment. Knowledge of Ottawa area

Host / Hostess, Outdoor Vending Resume Examples & Samples

• Vending involves greeting the Guests in a friendly manner and taking their order, preparing and delivering the product, and ending each transaction in a positive and friendly manner
• Position requires individual to be able to effectively work independently (with or without a wagon) and with others as part of a team
• Position requires individual to possess strong cash-handling capabilities, working with or without a register; individual should be able to add quick calculations and count back change
• Position requires individual to stand for entire shift on a variety of firm and sometimes wet surfaces due to rain (surfaces include fatigue mats, cobblestone, concrete, asphalt, and tile floors)
• Walking, bending, stooping, lifting, and standing are all required to complete tasks
• Pushing/pulling heavy items as required completing tasks (e.g., large carts, dollies, and wagons)
• Equipment operation, including working near equipment that generates heat (e.g., ovens, popcorn poppers, and cotton candy machines) is required to complete tasks
• Cleaning and maintaining overall cleanliness of the wagon, which includes sanitizing and assembling machines (e.g., food carts, chiller carts, cotton candy, popcorn wagons, and beverage dispensers)
• Interaction with Guests and Cast Members including answering questions, providing directions, event information, and other services to help create magical experiences for our Guests and Cast Members
• Able to make independent decisions for our Guests
• Flexible/adaptable (may work a variety of areas, conditions, and/or have changing start/end times)

Kitchen Notes Host / Hostess Resume Examples & Samples

• Attend to and anticipate guests’ needs
• Minimum 1 year experience hosting in a high volume restaurant. Combinations of experience in customer service and food/beverage may be considered
• Ability to work cohesively with co-workers both within and outside of your department
• Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment
• Must be TABC certified
• Move, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance. Requires frequent bending, reaching overhead and twisting
• Stand or walk for an extended period or for an entire work shift
• Follow the phone standards as per standard operating procedures (SOP) and respond to bookings and all enquiries
• Greet all guests to the correct standard and escort them to their allocated tables with menus and wine list
• Present the waiter in the station according to the SOP
• Ensure that the log book is completed after each service period
• Keep tidy the host/ess desk
• Answer all telephone calls to the correct standards and deal with all guest enquiries and reservations
• Ensure the reservation diary is kept up to date with all guest names, telephone numbers, guest information and special requests
• Allocate daily bookings to the table plan
• Ensure that all the menus and memos are ready at the desk prior each service
• Demonstrate knowledge of the menus and wine list and readiness to answer any enquiries from the guests
• Comply with hotel licensing regulations as well as health and safety and fire regulations
• Ensure an adequate supply of checks, printer rolls and neat storage of each
• Customer service experience
• Ability to listen and respond to demanding guest needs
• Numerous landmark hotels around the world
• More hotels in construction
• Offering world-class spas
• Gorgeous golfing destinations

Botanist Host / Hostess Resume Examples & Samples

• Offer genuine sense of hospitality at each point of guest contact
• Provide a warm, fun and approachable first impression to all of our guests by maintaining a strong knowledge of menus, menu ingredients and guest preferences
• Offer a genuine greeting, determine number in party and seat guests onto the most appropriate table based on guests needs
• Arrange tables, chairs and settings to organize seating for meal periods
• Perform daily maintenance on restaurant menus making sure they are always current, clean, and visually appealing
• Provide daily reservation reports and manage reservation pace within perimeters set
• Consistently offer a professional, friendly and engaging service adhered to FORBES 5 Star Dining Standards
• Follow standards of conduct, safety, sanitation policies when handling food and beverage
• A passion for all things hospitality is required
• The ability to be happy and welcoming, responsive and solution oriented is a must
• Previous experience in similar role is an asset
• Previous experience in fast pace dynamic restaurant is an asset

Admissions Host / Hostess Resume Examples & Samples

• All ticket sales
• Ticket taking
• Guest Relations will proactively deal with guest concerns and assist as needed

Landscape Host / Hostess Resume Examples & Samples

• General garding in the park flower beds
• Replace and replant flowers in the park as needed
• Weeding and watering of the park grounds
• Mow grass inside the park and outer permiters of park property
• Valid Missouri Driver's License
• Able to work a flexible schedule that includes early mornings, weekends and holidays

Careers Day-hostess Resume Examples & Samples

On call model hostess resume examples & samples.

• Maintain complete knowledge of table/seat/station numbers, proper table set ups, room capacity, hours of operations, menus, price range and dress code of assigned outlet
• Comply with Payment Card Industry requirements (PCI Compliance)
• Be aware of the Company’s leadership team and know their extension numbers, locations and positions
• Work as a team, assisting all guests’ and employees’ needs and inquiries
• Be knowledgeable about opening and closing times for all our outlets at FS Orlando, as well as last order times
• Be aware of the timing for the daily lighting of all Disney firework shows
• Be aware of Four Seasons Orlando’s signature dishes and be able to make basic food and cocktail recommendations to guests
• Be aware of all reservations policies and be able to make reservations
• Be aware of all cancellation fees, cake fees, corkage fees, etc
• Opening and closing duties
• Proper lifting techniques
• Guest relations
• Sanitation and safety
• Safe alcohol service
• High volume operations
• Ability to perform basic mathematical equations
• Ability to demonstrate a positive attitude at all times
• Ability to keep an open and objective view
• Ability to listen effectively, empathetically and be respectful at all times
• Ability to communicate assertively
• Ability to maintain composure and stay focused
• Ability to maintain personal integrity
• Ability to work as a team, stay organized, multi-task, and prioritize
• Ability to use strong judgment
• Must portray an outgoing personality that is warm and friendly while demonstrating enthusiasm and professionalism
• Must be fluent in both written and spoken English and able to print legibly for Guests and fellow team members to read
• Work in an environment that is subject to varying levels of noise and crowds
• Restaurant/Lounge environment
• Involves constant public contact
• Fast paced, high volume, high energy
• Schedule may include overtime when approved by management
• Must be able to work varied shifts including days, weekends, and holidays
• We are looking for individuals with excellent personal presentation and interpersonal skills
• Fluency in reading, writing, and spoken English & Korean are also required
• The Host/ess position requires continuous standing for up to 8 hours a day
• The ability to remain calm under pressure is essential and applicants must have a flexible schedule with the ability to work all shifts, weekends and holidays
• Greet guests when entering the restaurant with a pleasant smile and superior customer service
• Answer phone and record reservations for large parties
• Previous cash handling experience
• Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items
• Professional appearance, high energy and the ability to naturally engage with guests
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor

Barlines Host / Hostess Resume Examples & Samples

• Minimum 1 year experience as host in similar dining atmosphere or other relevant F&B experience
• Open Table knowledge preferred
• Stong verbal and written communication skills, with ability to handle sensitive guest situations
• Developed customer service skills with refined phone etiquette
• Professional appearance, high energy and strong organizational skills
• Works well with others, pro-active team player
• Must have current TABC certification
• Move, bend, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance
• Must be able to work a variety of shifts, including nights, weekends and holidays

Coors Clubhouse Host / Hostess Resume Examples & Samples

• Know table numbers and seat numbers
• Know Aramark and Health Code standards and ensure that they are being followed
• Must be fluent in the English language
• Hosts/Hostesses required to drive a golf cart to deliver room service must become Cart Safety certified prior to first driving the golf cart and they must also be willing to participate in the random drug/alcohol testing pool

Cash Control Host / Hostess Resume Examples & Samples

• Ensures the accurate and timely reporting of daily financial receipts
• Audit currency, coins, and media
• Prepare, collect and issue cash bags
• Issue change as needed
• Perform cash and ticket pickups from in park locations
• Follow all security policies relating to computer and POS usage
• Must be able to work indoors in a windowless environment for up to 8 hours a day
• Must be able to work a flexible schedule -- nights (late, including early AM hours) and weekends required
• Computer proficiency with various Windows-based applications
• Must be able to lift up to 50lbs with or without assistance
• Must be able to stand, kneel, walk, stoop, and bend with or without reasonable accommodation

Host / Hostess, Concierge Resume Examples & Samples

• Greet and approach Guests to offer assistance
• Provide excellent and magic guest experience every day by interacting with guests, sharing information, answering questions, and helping guests
• Always keeping safety as a primary focus
• Cleaning and maintaining the hotel property’s on stage and back stage locations
• Deliver high quality services to guests in an efficient manner and help the hotel run smoothly and efficiently
• Meet attendance and scheduling availability guidelines, adhere to leave application procedures
• Share Resort information & promote synergy
• Help multiple Guests
• Flexible/adaptable (be able to work at variable time, including early morning, late evening, weekends and holidays)
• Be familiar with computer skills
• Service sense to proactively fix problems for guests
• Strong ability to converse in Mandarin & English. Be willing and able to learn skills and knowledge, including some communication skills with non-Chinese speaking Guests
• Good communication skills and service sense
• Ability to reflect a professional image while maintaining guest privacy
• You will need to successfully complete and pass all job related training after onboard
• Accept the position change or other work responsibility assigned by the leaders
• Must hold the required certificates of the position, including but not limited to health certificate, and other career certificates
• Observe the Company’s occupational health management policies and operation procedures, properly use and maintain occupational hazard prevention facilities and personal protective equipment, actively participate in occupational health training and take pre-work, during-work and exit occupational medical check as required

Host / Hostess, Desire Restaurant Resume Examples & Samples

• Greets guests, escorts them to tables, and provides menus in a timely fashion
• Follows guidelines for guest recovery, as necessary
• Responsible for the cleanliness and maintenance of service area and tools
• Follow all opening and closing checklists and sidework
• Spousal & Domestic Partner Leave

Blu Bar Barista / Hostess Resume Examples & Samples

• Serves restaurant customers in a prompt and efficient manner
• Greet customers and take order; provide information about products and look for opportunity to “up-sell” products
• Prepare all drink orders according to standard
• Follows all hotel procedures and policies, including those for safety and security, to ensure safety of all associates during each shift
• Maintain a calm demeanor during periods of high volume to keep area operating to standard and to set a positive example for the team
• Responds to customer requests and complaints
• Adheres to legal and/or Radisson Blu policies and standards
• Understands and follows the laws and guidelines for beverage service
• Operate a cash register and receive payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follow all guest service and cash handling policies and procedures
• Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest

Catering Host / Hostess Resume Examples & Samples

• Positively interact will all guests and provide exceptional guest service
• Prepare large quantities of food for multiple picnics at a time
• Use of industrial size smoaker, ovens, stoves, walk in freezer/refrigerator, fryers, and grills to prepare food
• Set up for events by preparing the buffet line, drink stations, dessert stations, and may be needed to set up table cloths and/or grove decorations for events
• Ensure the buffet line is stocked during events including the back-up stock for ease of transfer
• Ensure that Guests are being provided with food & beverage items of the highest quality
• Follow proper food preparation and handling procedures, in compliance with all Health Department and Food Service Department policies regarding sanitation per department training
• Continually monitor the cleanliness within the assigned area/unit
• Must follow Six Flags policies and procedures at all times
• Other duties as assigned by Unit or Fulltime Management
• Must be willing to work weekends, Holidays, days/evenings, and weekdays when needed for operation
• Must be able to lift up to 25lbs without assistance and 50lbs with assistance
• Must be willing and able to clean using chemicals after training and with proper personal protective equipment
• Must be able to stand, kneel, and squat for extended periods up to 8 hours
• Must successfully obtain a state required Food Handler's card
• Must be able to read, write, and communicate in English
• Must be able and willing to meet all Six Flags Discovery Kingdom Grooming Standards daily
• Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents
• Ensure mis-en-place is well stocked at all floor stations
• Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor

Building Hostess Resume Examples & Samples

• Greet and open the doors (when applicable) for residents and guests
• Respond to all requests in a courteous, professional manner at all times
• Answer the Fitness desk phone
• Exhibit a positive and professional attitude. Be kind and helpful to everyone
• Take resident requests for maintenance services and forward to management
• Prevent unauthorized written and verbal solicitations throughout the building
• Maintain a clean and pleasant environment
• Secure all packages, deliveries, and other appropriate items at a designated area
• Log in all contractors. Notify Public Works Director of any contractors or repairmen in the building

Host / Hostess U Resume Examples & Samples

• Maintains friendly, efficient, positive customer service attitude toward customers, clients and co-workers
• Call nursing stations, patients, and other employees to clarify diet orders
• Organize paper work and files of room service meal orders
• Observe patient's current diet on meal ticket
• Set up patient trays to be delivered
• Visits patients to introduce the services of the Food and Nutrition Services Department
• Completes other sanitation tasks as assigned by the Supervisor/Relief Supervisor
• Maintains temperature logs for unit refrigerators and freezers
• Ensures prompt response to requests for service and follows up if delays or product availability problems are identified
• Follows Food Production Standards in regards to handling techniques, food storage, and proper food temperatures and is responsible for completion of production sheets and temperature logs
• As assigned, mentors/trains new host/hostesses effectively
• Contributes to the Customer Service/Customer Satisfaction Imitative by identifying customers service issues that need corrections or adjustments and either corrects the issue or reports these issues to the supervisor/manager staff
• Must be able to fluently speak, read, and write English. Bilingual abilities preferred, but not required
• Demonstrates proficiency in using CBORD computer system

Host Hostess U Resume Examples & Samples

• Answer phone line for room service patients' calls and requests
• Delivers patient trays during meal service
• May obtain food preferences/dislikes from patient and/or family members
• Ensures that all new admits receive a menu to select lunch and dinner
• Maintains and adheres to all sanitation standards by following assigned cleaning schedules
• Inventories and re-stocks pantries, refrigerator, and freezers on assigned unit(s)
• Maintains compliance with Cleveland Clinic's standards of operation
• Ensures timeliness of meal delivery
• Reviews therapeutic diets using established patterns as a guide

Host, Hostess Resume Examples & Samples

• Strong written and verbal English communication skills
• Must have current, or be willing to obtain before start, ABC and ServeSafe Certifications
• Must be able and willing to stand for 8-10 hours each shift
• Must be able to lift and carry up to 10lbs
• Must be able to work a flexible schedule, with shifts including weekends, holidays and evenings
• Previous guest / customer service experience
• Knowledge of appropriate verbiage for fine dining setting (preferred)
• Previous experience working as a host / hostess (preferred)
• Interacts and cooperates with headwaiter, captain, waiters, cooks and stewards
• Interacts with hotel guests as appropriate
• Interacts and cooperates with other departments as required
• Greet and receive guests at the entrance courteously and in a friendly manner
• Asks the guests for their preference whether they would like to be seated in the smoking area or non-smoking area
• Makes sure that the table is set for the correct number of persons in the party before seating them and pulls out the chair for the ladies
• Answers telephones courteously following telephone-answering procedure of the hotel
• Takes reservations according to the instructions of the Standard Operating Procedures
• Maintains reservation book and business card cardex system
• Fullfils job as designated and any other assignments and responsibilities as deemed reasonable and necessary by the Outlet manager
• Minimum one year experience in an all-day dining restaurant / Beer Cafe / Bar in a 5* luxury hotel
• High level of passion, enthusiasm and drive for results
• Excellent communication skills in English
• Team player and ability to work under pressure
• Ambitious and eager to learn and grow
• Effectively handles guest complaints in a positive and professional manner
• Maintains front of house and kitchen sanitation requirements
• Use hands to finger, handle, or feel; or reach with hands and arms
• Ability to work in extreme temperatures including hot kitchen to refrigerators and freezers

Cindy s Point Host / Hostess Resume Examples & Samples

• Perform all functions associated with Host/Hostess position, including welcoming and assisting all guests with reservation check-in, seating and general menu orientation
• Coordinate staff positions to ensure appropriate coverage on Ground Floor entrance as well as Floor position in order to best service guests with reservations as well as those waiting in line for entry
• Answer telephone inquiries including reservation requests, location directions and general restaurant information
• Assist Lead Host/Hostess and Operations Manager(s) with table planning and seating assignments according to restaurant flow, staffing and under guidance of shift manager
• Assist other team members with food and beverage service to ensure all guests’ expectations are met and exceeded
• Ensure safe, secure, and healthy facility environment by following all sanitation standards and procedures; complying with health and legal regulations
• High school diploma or equivalent required. Bachelor’s Degree in Restaurant Management helpful
• Minimum 1 years Restaurant Host/Hostess operations experience in an upscale, high volume restaurant or bar/lounge required; experience within a full-service boutique or luxury hotel environment preferred
• Prior experience using Microsoft Office required. Experience with web-based Outlook 365 helpful
• Must display ability to work with general computer operations, including reservations software (Reserve) and Point-of-Sales (MICROS)
• Experience with web-based communication programs helpful
• Must be able to communicate professionally in English, both written and verbal
• Prior experience demonstrating abilities to communicate with discretion, tact and diplomacy required
• Conversational abilities in other languages helpful
• Must be able to lift up to 25 lbs. and be able to move throughout crowded restaurant and bar areas
• Must be able to multi-task and display ability to recognize that the guests’ interests and needs are always primary
• Must be available to work flexible schedule, primarily late-afternoon, evening and late-night hours as well as weekends and holidays as business dictates

Suite Host / Hostess Resume Examples & Samples

• Enhance the tournament experience for guests from the world of tennis as well as industry partners by providing exceptional customer service from arrival until departure
• Greet guests upon arrival, check guests’ tickets against provided attendee lists and ensure the appropriate guests are in the suite at all times
• Maintain confidentiality of suite guests, interactions or issues
• Work in conjunction with food and beverage attendant to verify orders are correct
• Adhere to maximum capacity requirements
• Previous experience hosting/interacting with VIP guests in an entertainment/sports/event environment is required
• Knowledge of tennis and important individuals/organizations involved in tennis preferred
• Professional demeanor, excellent verbal communication skills, the ability to remain calm in a fast paced and sometimes stressful environment and the confidence to enforce rules when necessary
• Ability to handle sensitive matters/guests with great discretion and courtesy
• Proficient in MS Office
• Typical hours are 10 a.m. – 10 p.m. daily, plus ability to work overtime as needed
• Makes sure that the guests always feels ease and find everything to their taste
• Provides guests with a friendly, competent and top quality service
• Is honest and reliable
• Assists the assist Outlet/Asst. Manager in optimizing the guest experience of the outlet by greeting, seating and bidding farewell to the guests
• Attends restaurant meetings and handles the minutes
• Update staff notice board and staff communication board
• Learns the name, faces and individual preference of all regular customers and passes information onto other colleagues
• Greets all guests in a hospitable manner and by name whenever possible
• Meets all guests at the door and seats them properly whilst taking required details such as suite number / beverage order
• Maintains as much guest contact as possible without being intrusive
• Remains alert to possible guest dissatisfaction and handles any resolved guest complaint
• Checks reserved tables and table set up
• Reports on time to duty
• Attend all necessary briefings & training sessions as instructed by superiors
• Handle cash and credit card procedures according to the directives of the Finance department
• Report any possible theft or misuse of Resort property immediately
• To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned
• Has had Food & Beverage and guest services experience
• Previous experience in a five-star hotel or upmarket cocktail bar, at least two (2) years
• Excellent guest service skill
• Good problem solving skills
• The ability to multitask & work well under pressure
• Additional language skill an advantage

Hostess / Cashier Final Cut Resume Examples & Samples

• Providing fast, friendly, professional and responsive customer service to restaurant guests and restaurant staff. Greets, and makes welcome, each guest entering restaurant
• Seating guests in restaurant as per specified rotation requirements
• Monitoring restaurant for table availability
• Completing all assigned closing duties at end of shift
• Knowing and promoting current casino events and programs and can give guests directions to all casino areas
• Thanking customers, inviting them back, wishing them luck and making it easy for them to get back in play

Sportsbar Hostess / Cashier Resume Examples & Samples

• Maintaining proper seating and reservation documentation
• Keeping designated working area clean and organized, wipes and assists in maintaining cleanliness of dining room, including cashiering area, as necessary or required, in accordance with established health and safety standards
• Assisting wait staff and bus persons in their duties (e.g., refill water glasses and coffee cups, helps pre-bus and bus tables, attend to guest needs) as necessary, or required
• Able to tolerate noise and bright lights

Brix & Vine Host / Hostess a Wine Bar Resume Examples & Samples

• Oversees the delivery and servicing of food and beverages
• Liaises between kitchen staff and floor staff to ensure the guests’ experience meets concept/company standards
• Performs other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles)
• Maintains the Erickson Living philosophy and Vision statement
• Ensures the residents and guests have an enjoyable meal with high quality service
• Ensures the residents are seated in friendly, orderly manner, according to set policy
• Ensures proper handling of Resident Charge Tickets
• Communicates appropriately with supervisors and dining room staff and listens effectively

Related Job Titles

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How to make a hostess resume?

[ Click here to directly go to the complete hostess resume sample ]

A new hip bar opens up and you are sure that you will be the perfect face for this establishment. You are wondering how you can beat everyone who thinks the same.

What will give you that ultimate edge which will seal the deal?

Your hosting resume.

Believe it or not but your hosting resume is a game-changer and we are here to help you perfect your hosting resume so that you land the job of your dreams.

A perfectly curated resume makes you stand out from the crowd of hundreds of other applicants applying for the same position as you.

Here is a summary of our Hostess Resume 2022 Guide:

• Go through the hostess job description for restaurant host resume rigorously and try to organically incorporate the keywords used by the recruiter in your resume wherever possible.
• Avoid using paragraphs in your resume. Instead, use one-liner hostess resume points and begin each point with a power verb.
• Working knowledge of multiple languages will certainly provide you with an edge. If applicable, don’t forget to mention it in the Additional Information section of your resume.

Moreover, we will make sure that by the end of this guide, you will have a resume that will put you leagues ahead of the competition.

By the end of this guide, you will learn how to write the perfect resume for hostess by understanding:

• What to write in your hostess resume and how to write it?
• How to phrase and highlight achievements in your hostess resume?
• How to write a hostess resume objective with no experience?
• What is a hostess salary?

Additionally, you can go for Hiration's Online Resume Builder to make your restaurant host resume making uncomplicated. Our Resume Builder helps save time and is extremely easy to use.

Choose from over 25+ design templates and add profile-specific information with just a few clicks. We can also help you build your hostess cover letter if required.

Follow this comprehensive guide to make your host resume making process hassle-free.

Besides, you can also find hostess resume samples and hostess resume examples in this guide to better understand the resume-making process.

Use Hiration’s Resume Reviewing Service to check your resume for ATS compliance after you're done making it.

Take the first step towards your ideal career today by creating the perfect resume. Follow this guide to create your host resume, which will be covering the following topics:

Hostess Job Description for Resume

[ Back to Table of Content ]

A host is the face of any restaurant as they are responsible for showing patrons to their seats and handing out menus.

They may also be responsible for handling phone calls and customer queries about the restaurant and menu. At times they assist various restaurant staff when necessary.

Hosts have to stand for long periods so you should be comfortable with that which would require you to be in good health.

Hostess Resume Sample

Before starting, check out what a perfect resume for a hostess job should look like when you are done making it.

• Greeted and acknowledged guests 25% faster than average for the restaurant
• Created personal dining experiences by memorizing usual orders of 50+ frequent patrons
• Inspected dining room and kitchen for cleanliness leading to the restaurant passing health inspections every year
• Ensured 100% compliance with the health and safety procedures of the cafe
• Facilitated the hiring, screening & training of 15+ servers & kitchen staff to fulfill the hiring needs of the cafe
• Trained & supervised 10+ junior waiters in drink recommendations, workflow procedures, and crowd management
• Awarded favorite hostess across 15 outlets on account of patron ratings for 5 years in a row
• Attained the highest score on the customer service rating app of the restaurant
• Recommended food & drink options based on taste and menu which led to 98% customer satisfaction
• Resolved customer complaints swiftly without any need for escalation 90% of the times
• Initiated surveys to calculate demand for non-dairy dessert items and implemented the results to increase sales by 30%
• Identified table placement and crowd management solutions leading to a patron wait time reduction by 15%
• Top 5 percentile of the class
• Certification in Professional Achievement Award in Hospitality Skills | University of California | Riverside, CA | Mar '14 – May ‘14
• Languages : English and French

Hostess Responsibilities

These are the minimum requisites for a host; additional responsibilities may be assigned based on your role and seniority:

• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they are happy with the food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• Knowledge of the menu.
• Providing great customer service.

A restaurant business is highly customer-driven. A host must have the appropriate behavior and possess the right personality for the job.

Hostess Salary

Following are the host salaries (excluding tips) quoted by some of the top websites:

• Indeed: $11.44 / hour
• PayScale: $8-$12 / hour
• Neuvoo: $20,558 / year

What is a Hostess Resume & why do you need it?

The restaurant industry is at its peak. Naturally, there is a high demand for amiable, dynamic personalities who can best represent upcoming establishments.

Being a hostess is not just about interacting with guests. If you are a hostess or aspiring to be one, your education alone will not get you that perfect hosting job you are looking for.

You also need to show how you work with the floor staff and the management team.

Your work trajectory should show how you have evolved as a professional. What is unique about you and what is that something new that you are bringing to the table.

Today, every restaurant and recruiter uses the applicant tracking system (ATS) to shortlist resumes. We are here to help you compose your perfect host resume that will rank high on any ATS.

For your resume to be ranked favorably in any ATS system, it should have the right keywords. If your resume has a good ranking on ATS, the chances of your resume being shortlisted increases tremendously.

This guide features all the necessary elements regarding hostess resume description you need to make your resume or you can also use Hiration’s Online Resume Builder to write your ATS-targeted resume.

Read our blog on how to write a resume to get a better understanding.

Hostess Resume Sections

This is the order of sections that an immaculate host resume should follow:

• Personal Information
• Profile Title
• Summary/Objective
• Professional Experience
• Certifications
• Additional Information

You can also get to know more about host duties resume sections on Hiration's 2022 Guide to sections in a resume .

Hiration’s Online Resume Builder is here to build your flawless resume. It comes with a massive library of pre-filled host resume templates that you can personalize to suit your specific qualifications and work history.

It can also help you build your hostess cover letter.

How to write your Hostess Resume

If you are asking yourself how to make a resume for hostess you have landed in the right place. Read on to understand what steps are involved in composing the perfect resume.

Our resume experts have simplified the whole process and come up with these 3 easy stages to help you write your restaurant hostess resume:

• First Stage: Master Hostess Resume
• Second Stage: First Draft of your Hostess Resume
• Third Stage: Final Draft of your Hostess Resume

Master Hostess Resume

This is the first stage of writing your restaurant hostess resume.

In this stage, you have to just compile all your information in one place.

This will not only help you with making your existing host duties resume but will also come in handy when you need to update your resume in the future in case of a job or career switch.

Now that all the professional information needed to build your resume is organized and easily accessible, it will massively help you in writing your hosting resume.

When you'll be moving to the second stage of resume making, you can cherry-pick the most recent and relevant information for your target profile and include those in the first draft of your hosting resume.

Moreover, the master resume stage is also an investment to save time in the future. You will not need to look for information anymore as it would already be ready and available to be utilized whenever you require it.

Updating your resume is now a walk in the park.

Make your life easier by not skipping the master resume stage.

Now, let’s move on to the second stage of resume making, which is the first draft of your hosting resume.

First Draft of Hostess Resume

As part of the second stage, i.e., the first draft of the restaurant hostess resume, the following sections need to be filled out in your host duties resume:

• Awards & Recognition (if any)
• Additional Information (if any)

Final Draft of Hostess Resume

You are now in the final stage of writing your restaurant hostess resume. In this stage, you will be composing the hostess resume skills for the key skills section and the resume summary/objective section.

Find the details below:

Key skills section: After you have composed the rest of your resume, identify the core hostess resume skills from the professional experience section, and introduce them in this section.

Summary or objective section: This is the absolute last thing that you will need to work on. A resume summary is ideally for people with more than 3 years of experience and people with lesser experience, a hostess resume objective is a more viable option.

Last but not least, bold and highlight all the important words and phrases throughout your resume except resume summary/objective and key skills section.

Further, we have explained each section in thorough detail.

Hostess Resume: Header

Following are the guidelines for composing your hosting resume header:

• Your name is the header of your host resume and should be mentioned on the topmost part of your resume.
• The header should be written in the largest font size in the range of 16-20 font size.
• Give a single space between your first name and last name.
• If you have a middle name, initialize it. Ex. Remus John Lupin should be written as Remus J. Lupin.

You can learn more about composing your ideal header for your host resume at Hiration’s 2022 Guide To Writing The Perfect Resume Header .

Check out our hostess resume examples demonstrating the ideal resume header for your restaurant hostess resume.

Put your best foot forward by using our Online Resume Builder for building your host resume.

Hostess Resume: Personal Information

The next step in the resume-building process is forming the personal information section. Here you have to input your phone number, personal email ID, and the current location of residence.

No further personal information is required in the host resume.

Align the information horizontally in the personal information section of your hosting resume as shown:

{Personal Mobile number} | {Professional Email Address} | {Current Location}

Updated Mobile Number

Follow the following standard rules while writing your updated mobile number in your host resume:

• Your country’s ISD code as a prefix before your phone number
• A plus sign (+) before the ISD code
• Your updated mobile number after the ISD code
• Eg: +1 65488 81111

Professional Email Address

Use professional email ID handles like '[email protected]'. Do not use goofy email ID handles like ‘[email protected]’.

Current Location of Residence

Follow the following guidelines while writing the location for your hosting resume:

• If you are residing outside your hometown, mention the name of the city you are currently living in.
• Mention your city name followed by the state name.
• Complete address details are unnecessary.
• If you are looking for a job in the same city, write your city name and state name.
• If you are looking for a job in another country, write your city name and country name in your resume.

Know exactly how to accurately present your personal information in your resume with Hiration's 2022 Guide to composing your contact information .

Check out our restaurant hostess resume sample to understand how to present personal information in your hosting resume to make it stand out.

You can also save your precious time and let us build your perfect host resume!

Hostess Resume: Profile Title

Your profile title should reflect your latest job title. It is the second-largest text in your resume after your resume header (14-16 font size).

Take a look at our hostess resume examples to understand how profile titles should look like in an ideal resume for hostess jobs.

If you are done making your host resume, get it professionally reviewed by Hiration’s Resume Review Service.

Hostess Resume: Professional Experience

The professional experience section of your hosting resume is particularly important. This shows your prowess in the work you are applying for.

Your main objective here is to impress the recruiters with the work you have already done.

This section should portray a growth graph and emphasize on your acquired hostess resume skills that will translate well in the job you are applying for.

Visit Hiration’s Blog on how to compose the professional experience section in your resume to understand this section more thoroughly.

Check out our hostess resume examples to have a better understanding of how an ideal hosting resume’s professional experience section should look like.

Follow the points below to write a perfectly professional experience section:

• Only use one-liner hostess resume points.
• Make use of the STAR format to frame one-liner hostess resume points.
• Use bolding & bucketing.

STAR Format

What is the STAR format?

S: Situation T: Task A: Action R: Result

Using this format, you will be able to show what action you took to tackle a situation, and what were the results of the said action.

This demonstrates exactly how your actions were beneficial to the organization you worked for.

Framing Points

It is highly recommended to use the cause-effect method when framing hostess resume bullets for the professional experience section of your resume.

The cause-effect relationship quantifies your contribution to the company.

Go through the following hostess resume examples to gain a better understanding of the cause-effect relationship. Learn how to use it to compose one-liners for the professional section of your resume:

"Being the face of the organization, I was responsible for greeting and acknowledging guests. My association with the cafe reduced the average wait time as I was able to greet guests and show them to their seats 25% faster than what was average for the cafe in the past. I also memorized the usual orders of our 50+ frequent patrons and created personal dining experiences for them which helped the cafe retain these customers for so long. I was also responsible for inspecting the dining room and kitchen for cleanliness. Under my supervision, the cafe was able to pass every health inspection. I also made sure that the health and safety procedures of the cafe were followed to at."

Greeted and acknowledged guests 25% faster than the average for the restaurant Created personal dining experiences by memorizing usual orders of 50+ frequent patrons Inspected dining room and kitchen for cleanliness leading to the restaurant passing health inspections every year Ensured 100% compliance with the health and safety procedures of the cafe

Framing Points Analysis

If you observe both hostess resume examples, you will notice that:

• While both the hostess resume examples essentially say the same thing, example 2 has enhanced readability because of how it is organized.
• Transforming the paragraph into hostess resume bullets makes it more comprehensible.
• The sheer look of the paragraph looks formidable and discourages the reader from reading it in its entirety.
• It is more likely that the reader will read example 2.
• Hence, use points instead of paragraphs.

Bucketing & Bolding

Now that you have formed the perfect points, what else can you do to increase your chances of getting shortlisted? Bucketing & Bolding could end up being the only difference between a selected and rejected resume.

This attracts the recruiter’s attention to the most important aspects of your work experience.

Here is an example to demonstrate the same:

Greeted and acknowledged guests 25% faster than average for the restaurant Created personal dining experiences by memorizing usual orders of 50+ frequent patrons Inspected dining room and kitchen for cleanliness leading to the restaurant passing health inspections every year Ensured 100% compliance with the health and safety procedures of the cafe

Customer Service Greeted and acknowledged guests 25% faster than average for the restaurant Created personal dining experiences by memorizing usual orders of 50+ frequent patrons Hygiene & Sanitation Inspected dining room and kitchen for cleanliness leading to the restaurant passing health inspections every year Ensured 100% compliance with the health and safety procedures of the cafe

Bucketing & Bolding: Analysis

Example 1 is composed of just hostess resume bullets while example 2 utilizes bucketing & bolding as well.

Example 2 looks more organized and will be more effective in getting your resume shortlisted. The buckets alone highlight the hostess skills and the bolding helps to bring out the cause-effect relationship.

Find what lacks in your current host resume and learn what you can do to enhance it by getting your resume professionally reviewed by our resume writing experts by using Hiration’s Resume Review Service!

Hostess Resume: Education

Although a college degree is not a must to become a host, holding a relevant degree will help you in getting selected and then moving up the ladder in the industry.

The following points should be listed in the education section of your resume:

• Name of the school/university you have attended.
• Name of the courses you have pursued.
• The location of your school/university.
• Date of enrollment and graduation from each course (in month & year format).

This is the perfect format to write the education section:

{Name of the school/university} | {Location} | {Dates} (in month & year format) {Name of the degree} | {CGPA}

You cannot afford to have a faulty education section in your host resume.

Learn more about how to compose this section by reading a comprehensive explanation at Hiration's 2022 Guide on how to list education on your resume .

This is a hostess resume example explaining how the education section of a perfect resume for hostess should look like:

Strengthen your chances of getting shortlisted by using Hiration’s Online Resume Builder.

Hostess Resume: Certifications

Adding certifications to your restaurant host resume will add value to it and show your dedication towards your job. Following are the key pointers to be mentioned in this section:

• Certification course name.
• Name of the institute of affiliation.
• Location of the institute of affiliation.
• Enrollment and completion date of the course in month & year format.

Arrange these points horizontally in the below format:

{Name of certification} | {Affiliating Institution} | {Location} | {Date} (in month & year format)

Learn more about how to present your certifications on your host resume by reading all about it on Hiration's 2022 Guide on listing certifications on a resume .

Get an idea of how a perfect certifications section looks like in an ideal host resume by taking a glimpse at our hostess resume example:

Meanwhile, get your existing resume professionally reviewed by Hiration’s Resume Review Service.

Hostess Resume: Awards & Recognition

Show off a little. Endorse your awards and recognitions under this section. Try to keep them relevant to your job profile.

Want to know more about how to compose the awards and recognition section? Read all about it on Hiration’s 2022 Guide on listing Awards & Recognition on a resume .

Amplify your chances of getting an interview call by using Hiration’s Online Resume Builder.

Hostess Resume: Volunteering Experience

If you have any volunteering experience relating to the job profile or otherwise, mentioning it in your resume will put you leagues ahead of the competition.

Mention the establishment and what role you played there as a volunteer. Also, mention the duration you spent volunteering.

Read more about how to compose the volunteering experience of your resume at Hiration’s Guide to listing volunteering experience on resume .

Make sure your resume is ATS friendly. Get it reviewed by our resume writing professionals by using Hiration’s Resume Review Service.

Hostess Resume: Additional Information

This is the section where you can mention any other information you might want to add to your resume. Mention, if you are proficient in multiple languages. You can also list your hobbies and other similar information.

You can also use Hiration's Online Resume Builder to effortlessly build a host resume and write your hostess cover letter.

Our Resume Builder is stocked with ready-to-use host resume templates that you can personalize to suit your requirements.

Hostess Resume Key Sections

Hostess resume: key skills.

This marks the beginning of the third and final stage of your resume writing process which is the final draft of the hosting resume.

The hostess resume skills for the key skills section is one of the most important sections in your hosting resume. This section can make or break your chances of getting shortlisted.

Follow these tips to distinguish your resume:

• Identify the keywords used by the recruiter in the hostess job description for resume and try to incorporate these in the skills section of your resume.
• Pick up your key skills by drawing a connection between your hostess skills and work experience.
• Highlight the key skills in bold.

Learn how to perfectly introduce key skills on your fine dining hostess resume by reading Hiration's 2022 Guide on what skills to put on a resume .

Here is a hostess resume sample to showcase the perfect key skills section for your resume:

You can also make use of Hiration’s Online Resume Builder to write an impeccable host resume without any trouble and write your hostess cover letter as well.

Hostess Resume Summary

A resume summary is required by professionals with more than 3 years of professional experience.

Introduce the highlights of your career in the summary of your restaurant hostess resume.

Smartly rephrase these points and align them according to the requirements of the recruiter. Include these in the resume summary section.

Your resume summary surmises your professional life and represents you in the best possible manner. This section should not exceed 2-3 lines

Follow the following tips and breeze through the task of writing your restaurant hostess resume summary:

• Always write the summary at the end, this way you are just summarizing what you have already written in your resume.
• Include the highlights of your career.
• Use the job listing as an inspiration to find keywords and include them here.
• Do not let it exceed 4 lines.

Read Hiration's 2022 Resume Summary Guide to learn how to impeccably curate your host resume summary.

This is how an ideal hostess resume summary will look like in your host resume:

Get your fine dining hostess resume professionally reviewed to make it globally compatible by using our Resume Review Service.

Hostess Resume Objective

A hostess resume objective is required for hostess resume with no experience by applicants with less than 3 years of professional experience in their respective fields.

A resume for hostess objective should talk about how you can be a valuable asset to the organization in the hostess resume with no experience. Avoid mentioning your expectations of the organization.

Learn how to compose an exemplary hostess resume objective of your hostess resume with no experience by reading Hiration's 2022 Guide on Resume Objectives .

Make sure to use Hiration’s Online Resume builder to heighten your chances of getting an interview call.

Resume Review

Are you unsure if your dining hostess resume is good enough? Don’t worry, Hiration’s Resume Review Service can turn your life around and help you land your perfect job.

Our experts will review your hosting resume and ensure that the following parameters are met:

• Compliance with industry norms
• Content Relevance
• Recruiter Friendliness
• Design Compatibility
• Conversion Scope
• ATS Compliance
• Global Compatibility
• Performance Assessment
• Resume Formatting (font, margins, the order of sections, etc.)

And, there’s more! You will even get 2 resume templates for free!!

There is no better time than today to use our professional resume reviewing service.

Online Resume Builder for Hostess Resume

Why waste time trying to figure out how to create your perfect resume when you can do it with just a few clicks?

Hiration’s Online Resume Builder is backed with 25+ design templates and hostess resume examples that you can use for revamping your host resume. You can also build your hostess cover letter here.

Here is a list of the resources that come with our online resume builder:

• Option to save unlimited resumes
• 25+ resume designs
• Full rich-text editor
• Unlimited PDF downloads
• 100+ resume templates
• 1-click design change
• A shareable link
• Live resume editor

Use Hiration’s Online Resume Builder now!

Key Takeaways

• Mention both the month and year whenever mentioning the timeline.
• Use the reverse chronological order.
• In the professional experience section, make sure that no point exceeds one line.
• Use power verbs to begin the points in your work experience.
• Use power verbs in the past tense for past profiles/projects and present continuous tense for present profiles and projects.
• Use bucketing & bolding in all your one-liner points in the professional experience section.
• Write a hostess resume objective or resume summary depending on your years of experience (Objective for >3 and Summary for <3).

We hope that this guide helps you in building your host resume.

If you still require assistance, you can always utilize our Online Resume Builder.

Go to Hiration resume builder and create a professional resume for yourself. Additionally, reach out to us at [email protected] and you can get 24/7 professional assistance with all your job & career-related queries.

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Hostess Resume Examples & Guide

When you are seeking a new restaurant hostess position, it is important to look first look at other restaurant hostess resume samples. With hundreds of other hostesses looking for a new position at the same time, you need to make sure your resume stands out by being both informative and intriguing. Below is the guide that will help you to write that resume. With samples per section, you luckily do not have to invent the wheel over and over again.

Now, we happen to have some impressive resume examples to inspire & show what your resume could look like. Let's get you started!

What you can read in this article

Hostess Resume Sample in Pdf

What to Highlight in your Hostess Resume

Depending on how far along you are in your career, you are going to want to highlight different elements in your resume. For both beginner and seasoned hostesses, it is important to clearly identify the types of settings that you have worked in. This includes both the type of cuisine, for example, a steakhouse or a pizzeria, and the type of service; casual dining or fine dining. If you aren’t sure what types of restaurants you have worked in, you can review the breakdown below:

Casual Dining – Serves mid-range priced foods in a casual setting. Guests are seated by a hostess and orders are taken at a table by a server . Examples include TGI Fridays, Cracker Barrel, and Olive Garden.

Fine Fining- Full-service restaurants with dedicated meal courses. Higher-end décor and prices. Often have dress code rules, in addition to strict guidelines for restaurant staff to follow.

Another important thing to highlight is how many guests you are used to seating in a day. There is a big difference between 10 and 60 guests and employers need to know if you can handle the capacity of customers that they host per day.

The Restaurant Hostess Resume Guide:

Resume sections.

Contact Information: Name, Address, Phone Number, Email, Nationality, Driver's license (optional)

Profile: 1 – 3 sentences giving a broad overview of your profession, years of experience in the industry, and specific areas of experience

Skills Summary/Key Skills: List of key skills that you possess that are also found in the job posting

Languages: Optional- If you know how to speak multiple languages, include what languages you know and your level of proficiency. This is especially important when looking for work in a cosmopolitan city.

Employment History: Showcase your past places of employment and include a list of your daily responsibilities. If you are new to the restaurant industry, you can add other employment (ex. Sales , Customer Service Agent, etc.) to show you have work experience. If you have been in the industry for a while, only include your restaurant experience.

Education/Licenses/Certifications/Relevant Coursework/Training: List any training classes, food service certifications, and relevant workshops that you have received. It is not necessary to have any kind of diploma or education to work in the food service industry.

Hostess Skills & Responsibilities

Whether you are just starting your hostess career , or are a seasoned veteran , employers are expecting you to be familiar with the basics . To make sure your resume is what employers are looking for, try incorporating these experiences and skills:

• Greeting guests when they first arrive, holding the front door open when possible
• Inquiring about the number of guests in a party and evaluating where to seat them
• Asking special requests from guests and relaying essential information to their server, including special occasions and food allergies
• Making accommodations for parties with special needs, including wheelchairs or child seats
• Thanking guests as they leave and asking them to come back again
• Taking advanced reservations over the phone

As you become more advanced in your career, employers are also looking for you to do the following things. Advanced hostesses, try incorporating these into your resume:

• Suggesting menu items based on the guest’s preferences and needs
• Taking guest’s orders when the service staff is too busy
• Working with management to create special seating arrangements for holidays and special events
• Helping the GM to decide the server’s schedule, based on the typical number of guests in a given shift

Quantifying Your Resume

Employers love numbers because it makes your experience feel more tangible. When writing your resume, if you can answer the questions, “ How much ?” or “ How many ?”, you should try to include that number. For instance:

• How many customers did you seat per shift?
• How many advanced reservations do you typically take?

The Importance of Soft Skills

When it comes to being a hostess, soft skills are just as critical as practical skills. You are the f irst person a guest sees when they arrive at a restaurant, so it is of the utmost importance that you make them feel welcome and comfortable. To show employers that you have the soft skills they are looking for, try incorporating these soft skills into your profile, key skills, and cover letter sections:

• Knowledgeable
• Professional
• Written & Verbal Communication

Restaurant Hostess Action Verbs

Related Cover Letters

Click here to download a hostess sample cover letter

Download Restaurant Hostess Resume Samples

> Hostess Resume (11).PDF

Emily Gan – Resume – Hostess

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> Hostess Resume (10).PDF

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Hostess Resume Examples (w/ Tips for Hostess with No Experience)

You'll learn:

How to Write a Great Hostess Resume?

What is a good hostess resume objective.

• How to Write a Professional Resume Summary for a Hostess Job?

What Are Some Great Skills for a Hostess Resume?

How to write a hostess resume with no experience, hostess resume sample.

Aside from cash, customers are the lifeblood of a business. To increase customer loyalty, businesses will usually try to improve their customer service to enhance the customer experience. Service-oriented establishments, especially restaurants, typically employ a hostess (or a host) to achieve this goal.

Hosts and hostesses manage the public part of a restaurant by welcoming customers, taking reservations, assigning tables, supervising wait staff, and ensuring that customers are satisfied.

Although restaurants usually employ hostesses, they can be found in other industries as well. What do an air hostess resume, a party hostess resume, and an event hostess resume have in common?

They should all emphasize the same thing – customer service, as their main goal is to increase overall customer satisfaction. It is important to note the differences to ensure that you craft the correct hostess resume.

Being the bridge between you and the recruiter, your hostess resume should paint you in the best light.

Tip 1: Adopt an ATS-friendly Resume Format

An applicant tracking software (ATS) works by scanning and ranking the applicants' resumes. They are beneficial to recruiters as they reduce the number of resumes they will have to look over.

However, the same can’t be said for applicants.

To pass this filter, you want to make sure that your hostess resume has a simple format, as ATS tends to filter out resume templates that contain too many visuals.

Tip 2: Refer to Online Hostess Resume Templates and Hostess Resume Examples

Need a guide when crafting your resume? You can refer to online templates or examples to help you. However, because there are different types of host/hostess jobs, you want to make sure that you are referring to hostess resumes that are related to your desired industry.

For example, if you are crafting a restaurant hostess resume, you can use a fine dining hostess resume as a reference but not an event hostess resume because of the differences in the responsibilities and duties.

Tip 3: Tailor Your Hostess Resume for the Job Position and Use Keywords

As tedious as it may sound, when you apply to different companies, it's best to modify the description in your hostess resume or your hostess resume objective to match the posted job ad. You should also use keywords you find in the job ad to increase your chances of being filtered in by an ATS.

Besides your hostess resume description and hostess resume objective, you might also want to tailor your hostess resume skills to include the relevant ones only and your past hostess responsibilities and duties in your resume if you had any experience working as a hostess.

Tip 4: Quantify Results on Your Hostess Resumes

In a resume, numbers speak volumes.

Putting numbers to your achievements or your past hostess job duties on your resume would make them more apparent and more convincing to recruiters, which can increase your credibility in their eyes.

So, let's say you're faster than half of your co-workers in assigning seats to customers; you can put it as "seated guests 50% faster than average in our restaurant".

Tip 5: Certifications Can Boost Your Hostess Resume Standing

Hostess jobs, like most service-oriented jobs, are very experienced-focused because of how hands-on the job is. However, if you have any relevant certifications (e.g., hospitality-related certifications or alcohol-related certifications), it can boost your value as an applicant.

Your hostess resume objective should answer the question, "What is my career objective as a hostess?".

Your hostess resume objective should be placed on top of your resume; it allows recruiters to quickly understand who you are as a candidate.

To achieve maximum visibility to prospective employers, your hostess resume objective should highlight your relevant achievements and experiences, be kept concise, and be worded positively and professionally.

Hostess resume objective examples:

• Energetic and friendly hostess with 3+ years of experience in the fine dining industry. Looking to leverage my leadership skills for the lead hostess position in XYZ Restaurant.
• Efficient and outgoing waitress with 4+ years of experience. Seeking to fill in the position of hostess in ABC Dining.
• Seeking to fill in the entry-level hostess position in XYZ Diner to implement my customer-service skills.

How to Write a Professional Hostess Resume Summary?

A hostess resume summary, as the name implies, is a summary of your hostess resume. It's usually 1-2 sentences long, and it should be able to outline your hostess background, experience, and your most valuable and relevant skills.

A professional hostess summary can increase the likelihood of the recruiter noticing you and going through your entire application to see what you have to offer. When creating your resume summary, keep in mind its structure and conciseness. Like your hostess resume objective, you want to highlight relevant experience and achievements to increase your credibility in the recruiters' eyes.

Hostess resume summary examples:

• Outgoing and friendly hostess who scored 100% on menu knowledge and customer service tests and was voted as employee of the month for 5 consecutive months.
• Reliable and professional lead hostess who can seat guests 25% faster than average and have an in-depth knowledge of wine and spirits.
• Enthusiastic hospitality management graduate with proven interpersonal skills. Eager to apply my skills as a hostess in XYZ Restaurant.

Your hostess resume skills section can arguably make or break your resume. An experienced lead hostess resume or a fine dining hostess resume and a hostess resume with no experience can benefit greatly in their own ways if this section is formatted properly and if they include specific skills.

How would the formatting be done?

📌 There are 4 ways you can approach this, they are:

• Simple bullet lists  are easy to craft; recruiters can see the desired skills quickly. However, its simplistic format can prevent you from showing the recruiters how you've implemented your skills to hostess-related tasks.
• Expanded bullet lists are more impactful than a simple bullet list as you can show recruiters how you've applied your hostess resume skills. On the other hand, because of how lengthier than a simple bullet list, it limits the number of skills you can include in your resume; remember, you don't want your resume to exceed 2 pages!
• Integrating skills with work experience  can explain your competency as a hostess very well because of its positioning with the experience section. Great, right? Not exactly. This format requires you to possess extensive experience for it to work; thus, it might not be suitable for a hostess resume with no experience. 
• A categorized skill section is great because a hostess requires a broad range of (hard and soft) skills that may be difficult to list down; this format helps with the organization of skills. However, similar to the integrated work experience format, it's not very suitable for a hostess resume with no experience.

What is the best format for your hostess resume skills section?

The answer ultimately differs from one candidate to another. Remember to carefully evaluate your skills and background.

Keep the skills description short, relevant (to the job description), and include both hard skills and soft skills.

Hostess resume skills example:

• Time Management
• Multitasking
• Customer Service
• Menu Knowledge
• Resolving Complaints
• Seating Customers
• Staff Streamlining
• Extensive Knowledge on Wine and Spirits

🧷 Advice 1: Choose the Right Format for a Hostess Resume with No Experience

The resume format is an aspect that tends to be overlooked by job hunters. A professional hostess resume can be formatted in 3 different ways : chronological, functional, and hybrid/combination.

It's important to note that there is no objectively best format; its suitability and functionality will depend on various factors such as your background, experience, etc.

🧷 Advice 2: Write a Hostess Career Objective

If you're worried that your resume will fall short because of your lack of experience, you shouldn't be!

You can utilize the impact a hostess resume objective (i.e., your career objective as a hostess) can bring by redirecting the focus of your resume to your passion and goal as a hostess. 

🧷 Advice 3: Highlight Your Education

Although most hostess jobs require you to have a minimum of a high school diploma or its equivalent, if you have a bachelor's degree or any postsecondary education degree (especially in hospitality management), including it in your hostess resume can increase your value as a candidate.

🧷 Advice 4: Include Your Portfolio/Side Project/Personal Website

Achievements from service-oriented tasks and jobs can be difficult to highlight and showcase. This is where your portfolio, a side project, or personal website that can verify your hostess resume skills come in handy.

Including these in your resume can increase your skills or experiences' credibility, and of course, increasing your value as an applicant.

🧷 Advice 5: Write a Sincere Hostess Cover Letter

A hostess cover letter will be the first document of your application that the recruiter will look over. A good cover letter for a hostess position should be within one-page long and should introduce your relevant work history, skills, and your sincere enthusiasm and passion for the job.

Similar to your resume, you would want to tailor your hostess cover letters to incorporate keywords, specific duties, responsibilities, skills, etc.

Bessie Lapointe

Personable and Efficient Hostess with 4+ Years of Experience in Fine Dining Restaurants

Mobile: +1-218-494-2479 Email: [email protected] Linkedin: Linkedin.com/in/bessielapointe

Friendly, organized, and efficient hostess highly skilled in planning service workflows while keeping guests comfortable and satisfied. Seeking to leverage my customer service and interpersonal skills for the head hostess position in Sühring.

Work Experience

Hostess | L'Assiette  March 2016 - Nov 2021

• Maintained a clean and organized waiting and dining area.
• Managed telephone and in-person inquiries and reservation bookings.
• Strove for efficient customer service; commended by manager and VIP guests for the ability to resolve problems swiftly in a friendly manner.
• Trained a team of 15 waiters/waitresses and new hosts/hostesses on service policies.

Waitress | La Griglia  Jan. 2015 - Feb. 2016

• Obtained a score of 100% on menu knowledge and customer service.
• Recommended wines, spirits, and other alcoholic beverages and generated a 20% higher beverage order rate than the restaurant average.
• Voted Employee of the Month for 4 times consecutively.
• In-depth Knowledge of Wine and Alcohol Beverages
• High Energy
• San Diego State University  2011 - 2015 B.S in Hospitality & Tourism Management with Emphasis in Restaurant Management

--- Originally written by Patricia Rosita ---

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• Hospitality
• Hostess objectives and summaries

Hostess Objectives & summaries

9 Hostess objectives and summaries found

A well-written objective or summary on your resume can be the difference between getting rejected, or getting invited for an interview. Copy any of these Hostess objective or summary examples, and use it as inspiration for your own resume. All examples are written by certified resume experts, and free for personal use.

Learn more about: objective vs. summary

Hostess resume summaries

Customer-focused, dependable professional with experience in delivering outstanding guest services. Passionate about achieving the highest levels of customer success and retention through resolving conflicts promptly and building positive relationships with guests. Proven track record for providing solutions to issues immediately and training team on upselling techniques and customer service skills.

People-person who loves creating a welcoming atmosphere and giving great service with finesse to effectively communicate with diverse customers. Demonstrates patience and professionalism to propel excellent customer satisfaction and retention. Provides excellent service to travelers while resolving issues before escalation, and consistently meets established goals and objectives.

Patient, communicative, and detail-oriented hostess with applicable experience greeting guests and coordinating reservations in food service industry. Organized and proactive team player with excellent communication, multitasking, and time management skills. Motivated coordinator with ability to keep track of seating sections and staff charts while supporting various front-of-house and back-of-house operations in fast-paced and unpredictable work environment.

Professional, dedicated, and organized hostess with 5 years’ experience providing excellent customer service and managing dining area operations for several reputable food service locations. Efficient, flexible, and service-oriented collaborator with strong critical thinking skills, attention to detail, and proficiency with POS and tablet systems. Talented organizer able to work collaboratively to meet daily goals.

Ambitious, driven Event Host with experience in facilitating interactive social impact experiences by creating fun and pleasant environments for event guests and attendees. Known to inspire participants thriving in the crowd supporting nonprofits by hosting virtual as well as in-person events.

Hostess resume objectives

Self-motivated, professional, and flexible hostess eager to leverage dining area management experience and customer service skills to support an established restaurant with room for long-term growth and advancement. Dedicated service provider hoping to further advance multitasking skills and leadership competencies.

Customer-focused and energetic professional with experience in greeting and answering customers with a warm gesture while leveraging excellent communication skills and problem-solving skills to resolve issues. Ability to multi-task calmly in a busy, stressful environment. Looking for a part-time Hostess role at an upscale travel agency.

Patient and proactive hostess with customer relationship management skills and desire to undertake roles with greater responsibilities. Collaborative team player looking to support dynamic teams within a fast-paced environment within the food service industry.

Proactive and manageable hostess leveraging 5 years’ customer service experience supporting seating arrangements and dining tasks for reputable dining establishment. Supportive trainer looking for new opportunities to support food service industry operations while providing unparalleled service to customers.

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Choosing a correct resume format and template

Resume template

Download our American style resume template. Chronological resume format. Download a functional resume template .

Learn more about the differences between a resume and a CV .

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Download our British/European style cv template. Similar to a resume but more commonly used in Europe, Asia and Africa.

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• • Led a team of 6 hosts to ensure smooth guest seating, reducing wait times by 20% during peak hours.
• • Developed and implemented a reservation management system that increased table turnover rate by 15%, resulting in higher revenue per shift.
• • Trained new team members on customer service standards, resulting in a 98% customer satisfaction rating, as measured by post-visit surveys.
• • Collaborated with kitchen and bar staff to optimize communication, improving order accuracy and reducing service time by 10%.
• • Coordinated with event planners to execute large-scale events, successfully managing guest lists of up to 200 attendees.
• • Handled guest complaints effectively, achieving a resolution satisfaction rate of 95%, enhancing overall guest experience.
• • Managed reservations and walk-in seating for a 150-seat restaurant, reducing average wait time by 30%.
• • Assisted servers by preparing seating charts, leading to a 12% increase in table turnover efficiency.
• • Created a welcoming atmosphere for guests, leading to a 20% increase in repeat customer visits.
• • Worked closely with the management team to streamline front-of-house operations, enhancing team productivity by 15%.
• • Assisted in the training of junior host staff, improving onboarding efficiency and reducing training time by 25%.

3 Host and Hostess Resume Examples & Guide for 2024

Hostess duties encompass greeting guests, managing reservations, and ensuring a pleasant dining experience. Highlighting your experience in customer service, ability to multitask in a fast-paced environment, and familiarity with reservation systems will make your resume stand out. Consider including strong communication skills, a friendly demeanor, and problem-solving capabilities to enhance your appeal. Emphasize your ability to create a welcoming atmosphere and your commitment to providing excellent service to demonstrate what you bring to the role.

Resume Guide

Hostess resume sample.

Format a host resume

Hostess resume experience

Hostess resume with no experience

Hostess skills on your resume

Education and certifications

Hostess resume summary

Additional sections

In conclusion

Bottle service waitress, head waitress.

Creating an effective hostess resume is like setting a dining table—each detail contributes to the overall appeal. As hospitality increasingly embraces technology , like online reservation systems, the essential role of a hostess in bridging the gap between restaurants and customers can be overlooked. You know a hostess does much more than answering phone calls and seating clients, and our guide gives tips on effectively expressing this on your resume.

We also address the challenges posed by the typically entry-level and seasonal nature of hostess jobs, which often lead to high turnover. Crafting your applicaition is not just about listing your past roles—it's about presenting a complete and enticing picture of your professional capabilities and how they meet the needs of modern eateries. Use our guide as your ticket to success!

Key takeaways

• Opt for the hybrid resume format to balance between your hospitality experience and relevant skills.
• Customize your experience section to match the hostess job description, detailing the establishments you've worked at, the specific food and ambiance there, and your tasks and challenges.
• Hostess positions are often entry-level friendly—emphasize your capabilities and any extra experience you might have, like volunteer roles or special projects, for example, organizing a charity bake sale at a local community center.
• List technical skills in a dedicated section and demonstrate interpersonal skills through specific examples in your resume.
• Include sections for personal projects or hobbies to show aspects of your personality that would be beneficial in a hospitality setting.

Let's dive into a specific hostess resume example.

Emily’s resume sample can be a starting point for building yours. Or you can use our online builder —it’s got an ATS checker and an AI assistant that help you create a stellar application within minutes.

Emily Harris Hostess / Hospitality Professional [email protected] | LinkedIn Profile | San Diego, CA

Summary Enthusiastic and dedicated hospitality professional with extensive experience in managing front-of-house operations in fast-paced restaurant environments. Adept at enhancing guest interactions and ensuring a seamless dining experience through effective coordination and a commitment to excellent service.

Experience Host Olive Garden, San Diego, CA January 2023 – Present

• Efficiently managed greeting and seating logistics, handling reservations for up to 150 guests nightly using OpenTable, demonstrating strong multitasking abilities.
• Facilitated smooth communication between servers, bartenders, and kitchen staff, enhancing team coordination and operational efficiency.

Wait Assistant Cheesecake Factory, San Diego, CA June 2021 - December 2022

• Improved seating efficiency by 20% through proactive management of waitlists and guest inquiries, showcasing adept conflict resolution skills.
• Maintained high standards of dining area readiness and cleanliness, contributing to an improved guest experience and supporting team efforts.

Education Associate of Science in Hospitality Management San Diego City College Graduated: 2022

• Graduated with Honors, GPA: 3.8
• Relevant Coursework: Customer Service Management, Food and Beverage Operations

Certifications

• Certified Guest Service Professional (CGSP®), American Hotel & Lodging Educational Institute
• Advanced Reservation Systems (OpenTable, Resy)
• Customer Relationship Management (CRM) software
• Point of Sale (POS) Systems
• Microsoft Office Suite
• Data Entry and Management
• English (Native)
• Spanish (Conversational)

How to format a host resume

You know the saying, "you only get one chance to make a first impression"? Well, that's super important for a hostess and totally applies to your resume too. So, use your ability to impress within seconds and apply it to make your resume stand out .

Top sections on a resume

Include these resume sections  in your document:

Contact information

• Summary/Objective statement
• Work experience
• Skills and qualifications
• Education and training
• Additional section such as community projects or languages

We’ll review each of them below.

Resume format

For a hostess position, use the hybrid resume format  to highlight both your experience and skills effectively. This versatile resume structure will show your ability to manage different hospitality scenarios, from a bustling dinner service to a private banquet event.

Resume designs

• Short and simple  is best, so stick to a one-page resume  to display your most prominent achievments so far.
• An elegant two-column format  is industry-approved and easy for readers to navigate and engage with your content.
• Maintain clean margins between 0.5” and 1”  on each side to ensure your layout is as tidy as your event setup.
• A hint of color  conveys your sophistication. Complement it with a clear, inviting font  like Lato, Bitter, or Rubik to keep your presentation as refined as your hosting style.
• Insert resume lines  between sections to make your resume easily scannable.
• Your resume header  is the maitre d' of your professional presentation, guiding recruiters like hungry customers to your contact details with ease. Ensure your contact info , such as name, job title, email, and phone number are neatly displayed.
• Photos  can cause bias , so generally omit them on your resume. Still, given this is a customer-facing position, a photo might actually be required, so check with the specific job posting requirements.

You might wonder if ATS (Applicant Tracking Systems)  will be able to read your resume design. We've done some research and established that fonts, colors, column structure, and the length of your resume do not influence ATS performance.

That’s why, align your resume with the wording of the job description and pay attention to formatting aspects like date formats and bullet points, as these can impact ATS readability.

File formatting

• Use a clear title for your document , for example, Emily_Harris_Hostess_Resume.pdf
• Keep all your resume layout  in place with a PDF .

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Moving from formats, let’s discuss how to effectively detail your professional experience.

How to write your hostess resume experience

When crafting the experience section  of a hostess resume, it's important to highlight the breadth of the role. Show potential employers you know you’re the face of their restaurant, and your responsibilities don't end with the seating of the guests. If a hostess sees something wrong at any point of the customer experience, they need to address it and solve any potential problems.

Here are some tips that work with great success:

• Describe the ambiance and style of the restaurants you've worked at, whether you worked as a fine dining hostess or at more casual, family-friendly venues serving comfort food.
• Detail your role in organizing theme nights and holiday events, specifying your tasks in setup, coordination, and guest management.
• Mention your experience with reservation systems to point out your ability to manage guest data and dining flow.

Let’s review a real hostess job description:

Host/Hostess

Position overview

Whether you’re looking for a change or starting a career from scratch, North is the perfect place for you. From our Prosciutto pizza to the house specialty Bolognese, we take great pride in serving exceptional handmade Italian dishes. We’re also committed to supporting our employees with advancement opportunities, perks, and a positive environment. North is more than an Italian restaurant—it’s a family of servers, hosts, managers, and chefs dedicated to crafting the perfect Italian meal for our guests. If that sounds like you, there’s a place for you here.

Responsibilities

• Greet guests and warmly welcome to the restaurant upon arrival
• Make all of our guests feel comfortable and let them know you are there to personally take care of them
• Know regular guests by name; know their preferences and needs
• When on a wait, record guest’s name and number of people in party, provide guests with estimated waiting time, and seat them as soon as a table becomes available
• Seat guests based on their preferences while also balancing customer flow
• Present guests with a menu when they are seated; ensure the table looks clean, tidy, and up to our standards
• Thank guests as they leave and invite them to return soon

Qualifications

You need to be a people person who loves creating a welcoming atmosphere and giving great service. You should have experience working with customers or restaurant guests. Excellent English speaking and writing skills are important and you should be comfortable working with computers. In our busy environment, it is important that you are able to stand for periods of time and, if needed, can lift up to 25 pounds.

Create a targeted resume

Any job you got your mind set on is best approached with the powerful strategy of tailoring your resume  to the specific job posting. Do that by:

• Using specific keywords from the job description  throughout your resume.
• Starting sentences with action verbs  to keep readers engaged.

This will help recruiters see how good of a fit you are for the position they’re offering.

We’ve tailored the experience entry below to the job posting we just reviewed:

• • Welcomed and seated an average of 80 guests per shift, ensuring a personalized greeting and efficient seating during peak hours.
• • Managed guest reservations and waiting lists using digital systems, reducing wait times by approximately 20% through effective queue management.
• • Recognized for memorably interacting with regular visitors, remembering personal preferences and details, which enhanced guest satisfaction and repeat business.
• • Coordinated with kitchen and management to optimize service flow and guest experience, adapting seating arrangements based on guest needs and restaurant capacity.
• • Handled menu presentations and made recommendations based on guest preferences, contributing to a 25% increase in sales of featured items.
• • Provided exemplary guest service that led to a 15% increase in positive online reviews and repeat customer visits.

Here’s why it’s effective:

• Highlights welcoming and seating a large number of guests, directly aligning with the job requirement to greet and make guests feel comfortable upon arrival.
• Emphasizes recognizing and remembering regular guests by name and preferences, meeting the criteria for personalizing guest experiences.
• Details about reducing wait times and optimizing seating arrangements cater to the job's need for managing guest flow and seating preferences effectively.

Another great strategy to present your impact is to quantify your accomplishments.

How to quantify your experience on resume

Because hostesses are often praised for their exceptional people skills, they might forget how important it is to quantify their achievements . It's important to illustrate these achievements with concrete examples, such as customer satisfaction scores or the number of return guests attributed to hostess interactions. Take a look at these ideas:

• Mention the number of customers you’ve managed during peak hours, clarifying your ability to work under high pressure.
• Indicate the percentage by which customer satisfaction or tipping improved due to your service, showing your efficiency and effectiveness.
• If you've helped reduce wait time, share this metric, showing your organizational and management skills.
• Discuss the number of customer complaints you've resolved, demonstrating your problem-solving skills and commitment to providing a good customer experience.
• If you've trained other hostesses, note how many, indicating leadership skills and your ability to share knowledge with others.

For those new to the workforce, we’ll discuss how to leverage any form of experience.

How do I write a hostess resume with no experience

You can still make the most of your resume if you’re a newbie. Your starting point should be the functional format  as it emphasizes skills over experience.

In it, underline your strengths, such as transferable skills , volunteer experience, or relevant projects  that can shine a light on your ability to communicate and be organized.

Remember, lack of experience  means you’re more flexible and will be able to quickly learn the methods of the specific restaurant job you’re applying for.

Here’s the step-by-step guide to nailing that entry-level resume:

• Put your education, such as a high school diploma  or a higher degree, at the top of your resume, below the header.
• Mention skills that could be relevant to any position, such as teamwork and creative thinking. Explain how you’ve developed them, for instance, by participating in community or academic projects.
• Organized a fundraiser at your high school, or hosted a school concert? Put this on your resume to ensure recruiters you’re comfortable with being the face of an event.
• Use additional sections, like language skills, personal projects, and certifications, to show you’re proactive.

Study the menu of the restaurant you’re applying to. It’ll sit well with potential employers by targeting the specific workplace.

Finally, impress recruiters with a well-written resume objective . It’s perfect for entry-level candidates  as it emphasizes your eagerness and intent to grow in the field. Keep it up to 3 sentences, and avoid using the I-narrative  to sound professional. Like this:

It points out the candidate’s interpersonal skills and enthusiasm for hospitality. The commitment to teamwork and personal growth signal a proactive attitude that can contribute significantly to customer satisfaction and workplace harmony.

Understanding both hard and soft skills is essential—let's pinpoint how to show them on your resume.

In hostess roles, your ability to charm guests and handle surprises shines—even if you’re new to the game. Underline your knack for managing reservation systems like OpenTable and using POS systems effectively in your resume’s skills section .

Always keep it real about your skill level. Honesty enhances your credibility .

With these hard skills up front, you’ll show potential employers you’re ready to deliver top-notch service from day one:

Best hard skills for your hostess resume

• Cash handling
• Reservation management software
• Multi-line phone operation
• Customer relationship management (CRM) software
• Point of Sale (POS) systems
• Professional serving protocol
• Food safety regulations
• Event planning
• Menu knowledge
• Basic accounting
• Inventory management
• MS Office Suite
• Knowledge of health and safety regulations
• Basic first aid
• Knowledge of wine pairing
• Restaurant equipment operation
• Time management tools
• Basic math skills for bill calculations

Sprinkle your resume with stories of your soft skills  in action—like resolving guest conflicts with grace or syncing perfectly with your team during the busiest shifts. Include these in your experience and summary sections. Make sure you emphasize your ability to maintain good relations with staff, as well as with clients. Try incorporating some of these people skills:

Best soft skills for your hostess resume

• Excellent communication
• Customer service orientation
• Multitasking
• Teamwork  
• Patience  
• Friendly demeanor
• Cultural sensitivity
• Conflict resolution skills
• Flexibility
• Time management
• Attention to detail
• Ability to work under pressure
• Professionalism
• Strong organizational skills
• Listening skills
• Quick decision-making
• Positive attitude
• Initiative  

Next, we’ll bridge these skills with your education and certifications to strengthen your qualifications.

How to list your certifications and education on your resume

A degree in hospitality management, communication, tourism, or event planning could be highly appreciated and useful in your host job. Even if your degree is in a different field entirely, listing it on your resume shows recruiters you’re someone who’s dedicated time and effort to a difficult task. When you create your education section , mention:

• Your degree and major. You can list a minor , too, if it’s relevant to the job.
• Where you studied—this enhances your degree’s credibility, especially if it’s a high-rated institution.
• Your graduation year. An incomplete degree  can also be listed, adding your expected graduation date .
• A bullet or two on relevant courses  or academic achievements.

This example entry targets the job posting  above:

• • Focused on customer service and restaurant management skills.
• • Completed courses in Food Service Operations and Event Management.
• • Participated in a collaborative project to design a pop-up restaurant, which entailed menu planning, marketing, and customer service training.
• • Engaged in hands-on learning experiences including internships at local restaurants to apply theoretical knowledge in real-world settings.

This example is effective as it features a strong GPA  in Hospitality Management and relevant projects like a pop-up restaurant design, aligning with industry standards. It also emphasizes practical internship experiences, showcasing real-world application of academic knowledge.

Don’t put your resume on the backburner by not listing relevant certifications . Here are the ones that make you most successful:

Best certifications for your hostess resume

• Certified Restaurant Server (CRS)
• Food Safety Manager Certification (FSMC)
• Certified Guest Service Professional (CGSP)
• Certified Front Desk Representative, CFDR
• TIPS (Training for Intervention ProcedureS) Alcohol Certification

After aligning your skills and education, let's concentrate on crafting a compelling resume summary.

How to write your hostess resume summary

Grab the hiring manager's attention by concisely listing your relevant experience in a resume summary  of 3-4 sentences. Use an active voice to describe your skills, particularly those in customer service and hospitality, and highlight how you can enhance the dining experience at the restaurant you're applying to.

Here’s a resume summary targeting the job posting above:

It works because it emphasizes the applicant's commitment to customer service and their ability to thrive in a fast-paced restaurant environment, making them a strong candidate for the role.

We'll now explore additional sections that can provide further insight into your capabilities.

Additional sections for a hostess resume

Specialized sections in a hostess resume serve like unique flavors to a dish, enhancing its appeal by spotlighting skills valuable in the hospitality industry. Here are our suggestions:

• Languages spoken
• Volunteer experience
• Awards and honors
• Professional affiliations
• Interests and hobbies

By the way, why not include a custom Recommended  pairings section for best food and wine combinations? Use Enhancv’s custom sections, like so:

The article serves as a guide to crafting your host or hostess resume, providing seasoning tips on formatting and plating your education, experience, and skills sections. We hope we’ve left you with an appetite for creating a well-done resume that stands out in the hospitality industry!

Hostess resume examples

Explore additional hostess resume samples and guides and see what works for your level of experience or role.

As a Bottle Service Waitress, you're more than just a drinks server- you enhance the patrons' experience, often in posh settings. When crafting your resume, emphasize your knowledge of assorted beverages, including wines, champagnes, spirits, and signature cocktails. Highlight your strong traits such as reliability, multitasking ability, and exceptional customer service skills.

Rather than just noting your past roles and experiences, showcase how these helped your previous employers succeed. You can do this by stating how your service increased sales or brought regular customers. Finally, use the impact-result method to describe past experiences, like enhancing guest experiences leading to an increase in repeat VIP clients or up-selling premium bottles to boost sales.

If you're applying for a Head Waitress role, highlight your ability to oversee and manage a team of waitstaff, ensuring smooth shift operations and a good working atmosphere. Don't leave out relevant education in areas like culinary services or restaurant management such as food safety certificates or culinary arts diplomas which bolsters your application. Show your knack for customer service as this is crucial in any restaurant setting. Rather than listing skills, focus on how they improved service or productivity, such as decreasing staff scheduling issues by 20% or boosting customer satisfaction by timely service. Frame your experiences in a way that shows your potential value to the restaurant by the positive outcomes they produced.

Looking to build your own Hostess resume?

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21 Best Customer Service Resume Examples to Boost Your Hiring Chances

Zuzanna Bocian

Do you need help creating a resume that stands out among many applicants? What makes a hiring manager stop and take notice?

Crafting the perfect resume is a must to secure your dream job. It isn’t just a list of your experiences. It’s your first impression, your foot in the door, and often, your only chance to show why you’re the ideal candidate.

Let’s explore the best customer service resume examples that are eye-catching and strategically designed to boost your hiring chances.

Whether you’re just starting or looking to refresh your current resume, these examples will help you showcase your skills, experience, and dedication to exceptional customer service.

Customer service resume examples

As you craft your resume, remember that it’s more than just a document — it’s your opportunity to make a powerful first impression. Your resume should showcase your qualifications and highlight your commitment to exceptional customer service.

Here are some examples illustrating the progression of customer service roles from entry-level to managerial positions, highlighting the skills and achievements required to advance in a career.

1. Entry-level customer service representative resume example

This resume is designed for a newly graduated individual eager to enter the customer service field. It highlights the individual’s enthusiasm and willingness to learn, which is crucial for entering the workforce.

Passion for customer service: Emphasizing a solid desire to deliver excellent customer service sets a positive tone for the resume and showcases the candidate’s commitment to the role.

Technical skills: Listing technical skills like CRM software, operating systems, and POS systems reflects the candidate’s ability to adapt to various customer service platforms , which is increasingly essential in a tech-driven environment.

Education and certifications: Including relevant certifications, such as Microsoft Office Specialist and Certified Customer Service Specialist, adds credibility to the candidate’s qualifications, showing a commitment to continuous learning and professional development.

Soft skills: Including soft skills such as communication, empathy, and problem-solving can further enhance this resume. These skills are vital in customer service roles, where understanding and resolving customer issues is critical.

Education: Since this is an entry-level resume, including educational qualifications with relevant coursework or projects can add value, especially if they align with the job requirements.

Projects and volunteering: By including projects like the Impact Analysis of Customer Service Technologies, the resume will showcase the candidate’s proactive interest in industry trends and their ability to contribute meaningfully to the company’s goals.

2. Customer service representative resume example

This example is for a mid-level professional with a few years of experience in a fast-paced tech environment. The resume focuses on their ability to solve problems and improve customer service processes.

Solution-oriented approach: Emphasizing a solution-oriented mindset shows that the candidate is proactive in resolving customer issues, a crucial trait for a customer service representative.

Technical proficiency: Listing technical skills reflects the candidate’s capability to handle various customer service tools and technologies, making them a valuable asset to the company.

Achievements: Highlighting leadership in projects, such as a 5% decrease in cancellations with new tactics, demonstrates the candidate’s ability to contribute to efficiency and innovation within the company.

Customer-centric mindset: Adding a section on how the candidate consistently delivers high customer satisfaction or has received positive customer feedback can make this resume stand out.

Continuous learning: Including certifications or ongoing training relevant to customer service can show a commitment to professional growth and stay updated with industry trends.

3. Customer service manager resume example

This resume is for an experienced professional manager with experience leading customer service teams. It highlights the manager’s strategic approach to managing customer relations and driving team success.

Leadership skills : It’s important to show leadership abilities and experience in managing customer service departments. This showcases the candidate’s capacity to lead teams, make strategic decisions, and drive customer service excellence.

Strategic achievements : Highlighting achievements like exceeding the annual revenue target by 30% shows the candidate’s effectiveness in driving business growth.

Process improvement : Including examples of how the candidate has improved processes, such as reducing customer complaint resolution time or enhancing service quality, can add significant value to the resume.

Team development : Mentioning how the candidate has mentored and developed their team, leading to higher performance levels, can showcase their ability to build and maintain a strong customer service team.

4. Retail customer service representative resume example

The resume is tailored for a retail representative, specifically in a virtual support environment. It emphasizes energy and empathy, traits for providing excellent customer service in retail.

This role involves being the primary point of contact between the company and its customers. You’ll represent the company with a friendly demeanor and be available to address any inquiries or concerns they may have.

Energetic and empathetic approach : Highlighting these qualities reflects the candidate’s ability to connect with customers, making them feel valued and understood. It’s particularly important in retail, where customer interactions can directly impact sales and brand loyalty.

Virtual support expertise : Mentioning experience in a virtual support environment showcases the candidate’s adaptability to online and remote customer service platforms. It’s increasingly relevant as more retail operations move online, requiring staff to handle customer inquiries and issues without face-to-face interaction.

Product knowledge : Adding a section highlighting a deep understanding of the retailer’s products or services can further strengthen this resume. Demonstrating that candidates can provide informed and accurate customer advice can set them apart.

Sales skills : Including examples of how the candidate has successfully upsold products or enhanced the customer’s purchase experience can demonstrate their contribution to revenue growth, a critical aspect of retail customer service.

5. Call center customer service representative resume example

This resume is designed for a call center customer service rep in a fast-paced online retail environment. It highlights the dedication and the ability to maintain high customer satisfaction rates.

Dedication to customer service : Focusing on dedication underscores the candidate’s commitment to delivering consistent, high-quality service. This trait is essential for maintaining customer satisfaction in a call center environment, where interactions are often brief and numerous.

Achievements : Remarkably, the candidate can achieve a customer satisfaction rate and handle 700+ calls, exceeding the team average. It shows that the candidate can meet expectations and set a high standard for customer service within the team.

Communication skills : A section emphasizing strong verbal and written communication skills can enhance this resume. Communication is crucial in a call center role, where clarity and the ability to convey information accurately are vital to resolving customer issues.

Team collaboration : It can be beneficial to highlight the candidate’s ability to work well within a team, perhaps by mentioning any involvement in team projects or initiatives that improve overall performance. Teamwork is often vital in a call center environment to ensure consistency in service quality.

Multitasking abilities : Including points about the candidate’s proficiency in multitasking, such as handling multiple customer inquiries simultaneously or managing various communication channels (such as phone, email, chat), can demonstrate their efficiency and capability in a demanding role.

Customer retention : If applicable, adding a point about how the candidate has contributed to customer retention by resolving issues promptly or offering solutions that satisfied customers and encouraged repeat business can further showcase their value to potential employers.

Crafting a winning customer service representative resume

Creating a customer service job resume involves several key elements that can help you stand out to potential employers. Here’s a detailed breakdown of each component:

1. Start with a strong summary or objective

Purpose: Begin your resume with a summary or objective statement that quickly captures the hiring manager’s attention. This section should briefly highlight your key achievements and demonstrate how your skills and experience align with the company’s needs.

Strong summary: A summary should focus on your most significant accomplishments and the unique value you bring to the role. For example, “ Experienced Customer Service Professional with over five years of expertise delivering exceptional support in high-volume call centers. Proven track record in achieving a customer satisfaction rate of 98% and improving response times through innovative solutions .”

Objective statement: An objective statement might be more suitable if you’re new to the field or changing industries. It should outline your career goals and how they align with the company’s mission. For example, “ Motivated individual seeking to leverage strong communication skills and a customer-centric approach to contribute to [Company’s Name] as a Customer Service Representative .”

2. Target your resume to each job description

Tailor your experience: Customize your resume for each job application by aligning your work experience with the specific requirements of the job description. Highlight relevant tasks and achievements that match the employer’s needs.

Keywords and phrases: Carefully read the job description to identify keywords related to the role. Incorporate these keywords throughout your resume, especially in your summary, skills section, and work experience. This can help your resume pass through Applicant Tracking Systems (ATS) and catch the attention of hiring managers.

3. Showcase your customer service skills

Skills section: Create a dedicated skills section listing your hard and soft skills relevant to customer service. Hard skills include proficiency with CRM software, data entry, or conflict resolution techniques, while soft skills involve communication, empathy, and active listening.

Examples: Include specific examples of how you’ve used these skills in past roles. For instance, “ Utilized CRM software to track customer interactions and resolve issues, leading to a 20% reduction in average response time .”

4. Highlight soft skills in addition to hard skills

Importance of soft skills: Soft skills are critical in customer service roles as they involve interpersonal interactions that are challenging to teach. Employers value candidates who possess these skills naturally and can apply them effectively in various situations.

Descriptive keywords: Use descriptive keywords such as “customer-centric,” “problem-solving,” “communication,” “adaptability,” and “empathy” to highlight your soft skills. Provide examples or brief anecdotes to demonstrate how these skills have been applied in your previous roles.

Consider including other relevant soft skills like patience, resilience, and teamwork. For example, “ Demonstrated patience and resilience while handling difficult customer interactions, resulting in improved customer satisfaction scores .”

5. Use action verbs and keywords

Action verbs: Employ a variety of action verbs to keep your resume dynamic and engaging. Words like “executed,” “facilitated,” “resolved,” “addressed,” and “coordinated” can make your accomplishments stand out.

Avoid repetition: Vary your verbs and phrases to avoid repetitiveness and keep the resume interesting. For example, instead of repeatedly using “managed,” you might use “oversaw,” “led,” or “directed” to describe different aspects of your responsibilities.

ATS optimization: Ensure your resume is optimized for ATS by incorporating relevant keywords from the job description. This will help your resume pass through initial screenings and reach human recruiters.

5. Format and proofread

Quantify achievements: Quantify your achievements to provide concrete evidence of your success. Numbers, percentages, and specific metrics can make your accomplishments more impactful. For example, “ Increased customer retention by 15% through targeted follow-up strategies .”

Professional formatting: Your resume should be in a clean, professional style with clear headings, bullet points, and a consistent font style. This will make it easy to read and navigate.

Proofread: Ensure there are no spelling or grammatical errors. A well-proofread resume reflects attention to detail and professionalism.

Essential customer service skills

1. customer centricity.

Customer centricity is fundamental to building strong relationships and ensuring customer satisfaction. Customer service representatives are the front line of this effort, responsible for creating positive interactions and addressing customer needs.

Highlight your ability to understand and meet customer needs by sharing specific examples. For instance, describe how you identified a customer’s unique requirements and changed your service approach accordingly. Mention instances where your efforts led to customer loyalty or positive feedback.

2. Excellent communication skills

Communication makes customers feel heard and understood. It involves answering questions accurately and conveying information clearly and empathetically.

Provide examples that showcase your communication skills. It can include handling complex queries, resolving misunderstandings, or managing difficult conversations. Highlight instances where your communication led to positive outcomes or resolved challenging situations.

3. Problem-solving skills

Solving problems creatively is essential in a dynamic customer service environment . This skill involves analyzing issues, developing solutions, and implementing them efficiently.

Showcase examples of how you’ve tackled unique or complex issues. Describe your thought process, the solutions you implemented, and the results of your efforts. Emphasize your ability to think critically and find innovative solutions to problems.

4. Time management skills

Prioritizing tasks and managing time efficiently ensures that all customer needs are addressed promptly.

Highlight your ability to prioritize tasks and manage time effectively by sharing examples of how you balanced multiple responsibilities. Describe how you organized your workload, met deadlines, and maintained productivity in a fast-paced environment.

5. Adaptability skills

Representatives must be flexible and responsive to new challenges and evolving customer expectations.

Provide examples of how you’ve adapted to new situations or changes in customer behavior. Highlight your ability to embrace change, learn new processes quickly, and adjust your approach as needed.

6. Leadership skills

For those in managerial or supervisory roles, leadership skills are important for motivating and guiding a team. Influential leaders inspire their teams, manage conflicts, and drive performance.

Showcase your leadership abilities by describing how you’ve led and managed teams. Provide examples of how you motivated team members, handled challenges, and achieved team goals.

7. Teamwork skills

Collaboration and teamwork are crucial in customer service, where representatives often work together to resolve issues and provide support. Effectively working with others enhances the overall customer experience.

Share examples of successful team projects or initiatives to highlight your ability to collaborate and work well in a team environment. Emphasize your role in fostering a positive team dynamic and achieving collective goals.

Resume sections for customer service representatives

Structure your resume with these sections and focus on relevant details. It’ll showcase your qualifications and make you a strong candidate for a customer service position. Tailoring each section to the specific job you’re applying for will further enhance your resume’s impact.

The header is the first section of your resume and serves as an introduction to your professional identity. It should present your name and contact information so potential employers can easily reach you.

Name : Use a bold, larger font for your name to make it stand out.

Contact information : Include your phone number, professional email address, and LinkedIn or other relevant online profiles. Ensure that your contact information is up-to-date and professional. Avoid using informal or personal email addresses.

Phone: (123) 456-7890

Email: [email protected]

LinkedIn: linkedin.com/in/janedoe

The summary section provides a snapshot of your qualifications and professional background. It’s optional but highly recommended, and it can make your resume more engaging by quickly showcasing your most relevant skills and achievements.

Overview : Briefly summarize your professional experience, key skills, and career accomplishments. Tailor this section to align with the job you’re applying for by including keywords and phrases from the job description.

Tone : Keep it concise, typically 2-3 sentences, and focus on your unique selling points.

• Results-driven customer service representative with over five years of experience managing high-volume customer interactions in fast-paced environments. Adept at problem-solving, maintaining high customer satisfaction rates, and leading initiatives to enhance service quality. Known for solid communication skills and a customer-centric approach.

3. Experience

The experience section is crucial as it details your work history and demonstrates your qualifications for the role. It should highlight your previous job responsibilities, accomplishments, and contributions to past employers.

Job title and company : List your job title, the company name, and dates of employment for each position.

Responsibilities and achievements : Use bullet points to describe your key responsibilities and achievements in each role. Focus on quantifiable accomplishments and specific examples of how you added value.

Tailoring : Customize this section to align with the job you’re applying for by emphasizing experiences and skills that match the job description.

Customer Service Representative

XYZ Tech Solutions, New York, NY

June 2019 – Present

Managed a high volume of customer inquiries and resolved issues promptly, achieving a customer satisfaction rating of 98%.

Implemented a new ticketing system that streamlined issue tracking and reduced resolution time by 25%.

Trained and mentored new team members, leading to a 15% improvement in team performance.

4. Education

The education section provides information about your academic qualifications. It’s important to highlight relevant educational achievements that support your qualifications for the customer service role.

Degree and institution : Include your degree, the institution’s name, and graduation year. If you have relevant certifications or coursework, include those as well.

Relevance : Customize this section to the job you’re applying for. For example, if you have completed any specialized training or courses related to customer service or communication, mention them.

Bachelor of Arts in Communications

University of XYZ, New York, NY

Graduated May 2018

Relevant coursework : Customer service management , Interpersonal Communication

The skills section highlights the specific abilities and competencies that make you a strong candidate for the customer service role. This section should include hard skills (technical abilities) and soft skills (interpersonal traits).

Hard skills : Include technical skills relevant to customer service, such as proficiency with CRM software, data entry, or troubleshooting.

Soft skills: Highlight critical interpersonal skills like communication, problem-solving, and adaptability.

Keywords : Use keywords from the job description to make your resume more likely to pass through ATS and catch the attention of hiring managers.

Customer-centric approach

Effective communication

Problem-solving and conflict resolution

Proficiency in CRM software (Salesforce, Zendesk)

Time management and multitasking

Adaptability and flexibility

Customer service resume templates

Choosing a suitable resume template can significantly impact how potential employers present and perceive your qualifications. Each template type serves a different purpose and suits different experience levels and career goals.

1. Chronological resume template

This template is ideal for customer service professionals with substantial field experience. It emphasizes your work history, showcasing your progression and achievements over time.

Header : Include your name and contact information.

Summary (optional) : A brief overview of your career highlights and key skills.

Experience : List your work experience in reverse chronological order, starting with your most recent position and working backward. Include job titles, company names, dates of employment, and detailed bullet points outlining your responsibilities and achievements for each role.

Education : Follow with your educational background.

Skills : Conclude with a list of relevant skills.

Advantages:

Demonstrates career progression : Clearly shows how you’ve advanced in your career, making it easy for employers to see your growth and accumulated expertise.

Highlights recent experience : Emphasize your most recent roles, often the most relevant to the job you’re applying for.

Disadvantages:

Gaps in employment : May highlight gaps in employment or frequent job changes if they exist.

Less focus on skills : This approach places less emphasis on specific skills or competencies if they are not closely tied to your work history.

2. Functional resume template

This template suits customer service professionals with limited experience or those transitioning from another field. It focuses on skills and qualifications rather than a detailed work history.

Summary (optional ): A brief overview of your career highlights and key skills.

Skills : Group your skills into categories and examples or achievements for each skill category.

Experience : List your work experience briefly or as a summary, emphasizing the skills and accomplishments relevant to the job.

Focuses on skills : Highlights your capabilities and qualifications, which can be helpful if you have limited experience or are changing careers.

Minimizes gaps : Less emphasis on chronological work history can help reduce the impact of gaps or frequent job changes.

Less emphasis on experience : May need to provide more detail about your work history, which can be a drawback if the employer places a high value on experience.

May raise questions : This can raise questions about your work history.

3. Combination resume template

This template is best for customer service professionals who want to highlight their skills and experience. It blends elements of the chronological and functional formats, allowing you to showcase a balanced view of your qualifications.

Summary (optional): A brief overview of your career highlights and key skills.

Skills : List and describe your critical skills, emphasizing hard and soft skills.

Experience : Provide a chronological list of your work history with bullet points detailing your responsibilities and achievements.

Comprehensive view : Provides a well-rounded view of your skills and work history, appealing to employers who value experience and specific abilities.

Flexibility : You can highlight your strongest qualifications while presenting a clear career progression.

Complexity : It can be more complex to organize as it combines elements of both chronological and functional formats.

Potential redundancy : If the document needs to be carefully structured, it may be redundant, especially if the skills and experience sections overlap.Combination resume template

Tips for customer service managers

1. emphasize strategic thinking.

As a customer service manager, aligning your team’s efforts with the company’s broader objectives is crucial. It means understanding the company’s goals and ensuring that your customer service strategies contribute to achieving them. For example, if the company prioritizes customer retention, you should focus on strategies that enhance customer loyalty and satisfaction.

• Critical decision-making: Highlight your ability to think critically and make informed decisions that benefit both the customer and the company. It includes analyzing data, understanding customer behavior, and anticipating future trends. Showcasing examples of how you’ve successfully implemented strategic initiatives in past roles can reinforce your capability in this area.

2. Showcase customer service experience

Hands-on experience: Any manager must have extensive experience in customer service . This experience should include handling complex customer complaints, improving customer satisfaction scores, and leading a team of service representatives. Highlight specific accomplishments, such as resolving high-impact customer issues or implementing a new system that led to measurable improvements in service quality.

Continuous improvement: Customer service managers should also be committed to constant improvement. It could involve regularly assessing the team’s performance, identifying areas for enhancement, and implementing training programs or new technologies to boost efficiency and customer satisfaction.

3. Demonstrate leadership and team development

Strong leadership, strategic thinking, and customer service expertise are essential. As a manager, you guide your team, set performance standards, and ensure everyone is motivated to achieve their best.

Highlight your leadership style, how you manage your team, and any specific achievements related to team development, such as mentoring junior staff or leading successful team projects.

• Team building: Emphasize your ability to build and maintain a cohesive team. This includes fostering a positive work environment, encouraging collaboration, and ensuring all team members feel valued and supported.

By focusing on these areas, you can present yourself as a well-rounded and outstanding customer service manager, capable of driving success for your team and the company.

Average customer service salaries in the US

Customer service representative salary.

• The average salary for a customer service representative in the US is approximately $40,000 per year. This figure can vary depending on location, industry, and experience level. Entry-level positions may start lower, while those with more experience or in specialized industries may earn higher salaries.

Customer service manager salary

• The average salary for customer service managers in the US is around $60,000 per year. Managers typically earn more due to additional responsibilities, such as overseeing teams, implementing customer service strategies, and ensuring overall customer satisfaction. Similar to representatives, salaries can vary based on experience, company size, and geographic location.

Crafting an impactful customer service resume is essential for standing out in a competitive job market. Highlighting relevant experience, showcasing key achievements, and demonstrating proficiency in customer-facing roles can significantly boost your hiring chances.

Leveraging tools like HelpDesk can enhance your effectiveness in customer service roles and your resume. It excels at managing customer inquiries through ticket management, allowing for organized tracking and resolution of cases. It facilitates seamless communication across various channels, automates repetitive tasks, and collects valuable feedback to drive improvements.

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Technical Project Manager Resume Templates

• Sep 10, 2024

As organizations strive to innovate and stay competitive, technical specialists are at the forefront, orchestrating complex projects that span across software development, IT infrastructure, data analytics, and more.

Crafting a standout technical project manager resume requires more than just listing responsibilities; it demands a strategic presentation of skills, experiences, and achievements that reflect an ability to drive successful project outcomes.

In this article, we'll explore various TPM resume examples , providing insights into how to effectively showcase your expertise and accomplishments.

Technical project manager resume examples

• Software development technical project manager resume
• Cybersecurity project manager resume
• Technical project manager resume for systems integration
• Hardware project manager resume

Technical project manager resume template - software development

Software development: technical project manager resume sample | plain text.

Professional Summary Accomplished Software Development Project Manager with over 8 years of experience leading cross-functional teams in the successful delivery of complex software projects. Proven track record in managing all phases of the software development life cycle (SDLC) using Agile and Waterfall methodologies. Adept at aligning project objectives with business goals, ensuring timely delivery, and fostering effective collaboration among stakeholders. Experience Senior Software Development Project Manager Zoho Corporation, Pleasanton, CA , June 2021 – Present Lead the development and deployment of an enterprise-grade CRM system, contributing to a 30% increase in customer satisfaction and a 20% growth in client retention. Manage a cross-functional team of 12 software engineers, designers, and QA specialists, delivering projects on average 15% ahead of schedule. Define project scope and objectives, develop detailed project plans, and implement Agile methodologies to enhance team collaboration and efficiency. Introduce automated testing and CI/CD processes, reducing the software release cycle by 35% and improving overall product stability. Software Development Project Manager Couchbase Inc., Santa Clara, CA , March 2018 – May 2021 Directed multiple software development projects for NoSQL database solutions, including a major upgrade that improved system performance by 40%. Coordinated with stakeholders to gather requirements, create project timelines, and manage budgets, achieving a 95% on-time delivery rate. Facilitated Agile ceremonies, including sprint planning and retrospectives, to enhance team productivity and project visibility. Utilized Jira and Trello for project tracking and reporting, ensuring clear communication and efficient progress monitoring. Associate Software Development Project Manager Box Inc., Redwood City, CA , January 2016 – February 2018 Assisted in managing software development initiatives for Box’s cloud content management platform, contributing to a 25% increase in user engagement. Worked closely with development teams and product owners to define project deliverables, make user stories, and prioritize tasks. Monitored project progress, identified risks, and implemented mitigation strategies to keep projects on track and within scope. Education Bachelor of Science in Computer Science University of California, Los Angeles Graduated: 2013 Project Management Professional (PMP) Project Management Institute Obtained: 2018, Renewed: 2022 Skills Agile & Waterfall Methodologies Project Lifecycle Management Risk Management & Mitigation Team Leadership & Collaboration Budgeting & Resource Allocation CI/CD & Automation Tools Jira, Trello, Git

A well-written application reflects professionalism and attention to detail, which are essential qualities for a TPM resume. It helps make a strong first impression on recruiters.

• Choose a clean font such as Arial, Calibri, or Helvetica . Avoid decorative or overly stylized fonts.
• Use 10-12 points font size for the body text and 14-16 for headers. This ensures readability.
• Apply 1-inch margins on all sides. If you need more space, you can slightly reduce margins to 0.75 inches .
• Use white space strategically to make your technical project manager resume easier to read. Avoid overloading with text.
• Clearly define sections with bold or slightly larger font headers.
• Utilize bullets to list duties and recognitions.
• Aim for a 1-2 page resume . One page is ideal if you have less than 5-7 years of experience.
• Use strong, active verbs to describe your responsibilities and achievements.

Cybersecurity project manager resume example

Professional Summary Detail-oriented Cybersecurity Project Manager with over 10 years of experience in leading initiatives, managing complex security projects, and implementing robust solutions. Proven ability to protect organizational assets, mitigate risks, and ensure compliance with industry standards. Skilled in coordinating cross-functional teams, and developing security strategies. Experience Cybersecurity Project Manager FireEye, Inc., Indianapolis, IN , September 2018 – Present Manage the deployment of enterprise-wide cybersecurity solutions, including SIEM and intrusion detection/prevention systems. Lead a team of 10 cybersecurity professionals, overseeing the development and implementation of security policies, procedures, and incident response protocols. Coordinate with IT and business units to identify security requirements, assess risks, and develop comprehensive plans. Direct the successful migration of critical systems to a cloud-based security platform. Cybersecurity Project Manager CyberArk Software, Louisville, KY , March 2016 – August 2018 Oversaw the implementation of privileged access management solutions for clients, achieving a 50% decrease in unauthorized incidents. Developed and executed project plans, including scope, timelines, and resource allocation, ensuring on-time delivery of security projects and adherence to budget constraints. Conducted regular security assessments and vulnerability analyses, providing actionable recommendations that led to a 35% improvement in security posture. Associate Cybersecurity Project Manager SecureWorks, Columbus, OH , January 2014 – February 2016 Collaborated with senior project managers to develop scopes, schedules, and risk management plans, contributing to the successful completion of security initiatives. Coordinated with technical teams to address and resolve security vulnerabilities, leading to a 20% reduction in incidents. Supported incident response efforts and provided technical documentation and reports for compliance and audit purposes. Education Bachelor of Science in Information Security University of Indiana, Bloomington, IN Graduated: 2011 Certified Information Security Manager , ISACA, renewed in 2022 Skills Cybersecurity Risk Management Project Lifecycle Management Incident Response & Recovery Security Policy Development Cloud Security Solutions Vulnerability Assessment & Mitigation SIEM & IDS/IPS Implementation Professional Affiliations Member , International Information System Security Certification Consortium , since 2016

Resume summary

A summary is a brief statement at the top of your resume for a project manager that highlights your key qualifications, skills, and experiences. It summarizes what you bring to the table and is often used to showcase your value to prospective employers.

When to use:

• If you have several years of experience or a proven track record in your field.
• Focuses on your strengths and what you can offer to the employer.
• Can be customized for each position, emphasizing the most relevant skills and experiences.

Results-oriented Technical Project Manager with 8 years of experience specializing in cloud-based solutions and infrastructure projects. Demonstrated ability to manage large-scale migrations to AWS and Azure, resulting in a 30% reduction in operational costs.

Resume objective

An objective is a short statement outlining your career goals and what you hope to achieve in the role you are applying for.

• Ideal for recent graduates who may not have extensive work experience but have specific career goals.
• If you’re transitioning into a new field and want to clearly state your intention and how your background is relevant.
• Helps the employer understand your work aspirations and how the position fits into your long-term plan.
• Demonstrates a clear interest in the company, which can be appealing to employers.

Detail-oriented recent graduate with a Bachelor’s degree in Computer Science and hands-on experience in project management through internships. Seeking to leverage my skills and management knowledge as a Junior Technical Project Manager.

Technical project manager resume template - systems integration

Systems integration project manager resume sample | plain text.

Professional Summary Experienced Manager with over 9 years of expertise in overseeing complex system integration projects across diverse industries. Known for driving successful project outcomes through effective team leadership, comprehensive planning, and stakeholder engagement. Proficient in delivering seamless integrations that enhance operational efficiency and align with strategic business goals. Experience Project Manager Infor, Syracuse, NY , December 2022 – Present Lead and coordinate the integration of Infor ERP with various client legacy systems, managing 12 major projects from inception to completion. Oversee and mentor a team of developers, engineers, and business analysts, ensuring effective collaboration and high performance across all project phases. Develop and manage comprehensive project documentation, including integration plans, technical specifications, and progress reports. Execute post-integration reviews and audits, addressing any discrepancies or issues and optimizing system performance for long-term success. Systems Integration Project Manager Epicor Software, Rochester, NY , April 2019 – October 2022 Managed project budgets and schedules, utilizing advanced project management tools to track progress. Fostered strong relationships with clients, providing expert guidance and support throughout the integration process to achieve a 40% increase in client satisfaction. Conducted extensive system testing and validation, ensuring that all integration components met rigorous quality standards and business requirements. Facilitated knowledge transfer and training sessions for client teams, enhancing their understanding and use of integrated systems. Project Coordinator Oracle Corporation, Albany, NY , November 2015 – March 2019 Assisted in the creation of project plans and resource allocation strategies, contributing to the effective management of project deliverables and timelines. Organized and led project meetings, providing status updates and facilitating discussions to resolve issues. Implemented best practices for system integration, including standardizing processes and procedures to enhance overall project efficiency. Education Bachelor of Science in Information Systems University of New York at Albany, NY Graduated: 2013 Skills Systems Integration & Implementation Project Lifecycle Management Cross-Functional Team Leadership Stakeholder Communication Risk Assessment & Mitigation ERP Systems Expertise

Your work history highlights the specific skills and expertise you bring to the role. It shows how you’ve applied project management principles, led teams, and delivered successful projects.

• Put your most recent job first and work backward.
• Clearly state your job title and the company name.
• Include the city and state of the organization as well as the dates of employment .
• Use bullets to list your duties. Focus on what you accomplished in each role, using metrics and examples when possible.
• Incorporate relevant keywords and phrases from the job description to ensure your technical project manager resume passes through Applicant Tracking Systems.

Hardware project manager resume example

Professional Summary Accomplished Project Manager with over 7 years of experience in leading the development, integration, and launch of cutting-edge hardware solutions. Expert in vendor management, risk mitigation, and aligning hardware projects with business objectives. Adept at utilizing advanced project management methodologies to deliver high-quality products on time and within budget. Experience Hardware Project Manager Techtronics Inc., Detroit, MI , March 2021 – Present Lead the design and development of advanced hardware products, including high-performance computing systems and consumer electronics, ensuring alignment with market requirements and technical specifications. Coordinate the end-to-end hardware development process, including schematic design, PCB layout, component selection, and prototype testing. Negotiate with suppliers and vendors to procure high-quality components, manage inventory levels, and resolve supply chain disruptions. Implement risk management strategies and conduct regular reviews to identify potential risks, develop mitigation plans, and ensure project success. Senior Hardware Project Manager InnovateTech Solutions, Ann Arbor, MI , June 2019 – January 2021 Directed the hardware development of consumer electronics, including product design, prototyping, and testing phases, resulting in a 40% increase in reliability and customer satisfaction. Oversaw the integration of hardware components with embedded software, ensuring compatibility and optimal performance for new product releases. Established project milestones and tracked progress using KPIs, delivering projects on schedule and within budget while maintaining high-quality standards. Collaborated with engineering and manufacturing teams to develop efficient production processes and implement design for manufacturability (DFM) practices. Hardware Project Coordinator Alpha Electronics, Troy, MI , July 2017 – May 2019 Assisted in managing hardware development projects, including the coordination of design reviews, prototype builds, and validation testing. Supported project planning and scheduling activities, tracking progress and managing documentation to ensure alignment with goals. Facilitated communication between project teams and stakeholders, providing regular updates on status and addressing any issues that arose. Education Bachelor of Science in Electrical Engineering University of Michigan, Ann Arbor, MI Graduated: 2011 Certifications Certified ScrumMaster , Scrum Alliance, renewed in 2020 Certified Six Sigma Green Belt , American Society for Quality, renewed in 2019 Certified Hardware Engineer , International Association of Hardware Engineers, obtained in 2018 Skills Expertise in schematic design, PCB layout, component selection, and prototype development. Proficient in managing project timelines, budgets, and resources. Experience in integrating hardware and firmware to ensure optimal performance. Skilled in negotiating with suppliers, managing procurement processes, and addressing supply chain issues. Adept at identifying project risks, developing mitigation strategies, and ensuring successful outcomes.

Academic background provides evidence of your foundational knowledge in fields such as computer science, engineering, or project management. It shows you have the theoretical and technical understanding required for the role.

• List your degrees in reverse chronological order (most recent first).
• Include the name of the institution where you obtained the credential.
• Mention the city and state (or country if outside the US) of the university.
• Write the month and year of graduation. If you’re currently studying, you can indicate the expected graduation date.
• Record any relevant certifications separately or under the education section if they are critical to the role.

For recent graduates:

• Provide a short description of the course content or project focus.
• Include your GPA if it is 3.0 or higher. If your GPA is lower, it’s generally best to leave it off.
• Mention if you were on the Dean’s List or received any other academic honors .

If you’re pressed for time and can't create an application from scratch, our service offers a streamlined solution with its user-friendly resume builder .

Due to its intuitive interface, Resume Trick allows users to effortlessly craft documents by offering a range of customizable templates and easy-to-use tools.

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In conclusion, writing a standout technical project management resume involves strategically highlighting your expertise, skills, and relevant achievements .

Utilize the examples provided as a guide to structuring your document in a way that aligns with the expectations of hiring managers. Remember to use clear, action-oriented language and quantify your accomplishments to provide concrete evidence of your impact.

With these insights, you are now equipped to compose a compelling technical project manager resume that underlines your strengths.

Alexandra Meyer

Editor-in-Chief at Resume Trick

Alexandra Meyer is the editor-in-chief of Resume Trick. She was behind the launch of Icecream Apps in 2014 and continues to oversee the high content standards of the company's projects. Alexandra has years of experience writing and editing articles about technology, software and online services, and human resources.

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• Resume Examples

Power BI Resume: Samples & Guide for Power BI Developers

With loads of information, you know how to extract those that are the most precious. Prove it in your Power BI resume to guarantee the evolution of your developer path.

People count on you when it comes to reliable business solutions. You excel at transforming raw data into valuable insights. In the end, they commend you for perfect dashboards and reports.

What if we told you that you can use your abilities in your Power BI resume? Ultimately, it’s all about transforming the record of your experience and skills into a valuable read.

Are you taking the dare?

In this guide, you’ll get:

• A Power BI resume sample that draws attention.
• Clear instructions on how to write a PowerBI resume that attracts calls.
• Power BI resume points you should include in your application.
• Expert Power BI resume examples to fine-tune each resume section.

Save hours of work and get a job-winning resume like this. Try our resume builder with 20+ resume templates and create your resume now.

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I had an interview yesterday and the first thing they said on the phone was: “Wow! I love your resume.” Patrick I love the variety of templates. Good job guys, keep up the good work! Dylan  My previous resume was really weak and I used to spend hours adjusting it in Word. Now, I can introduce any changes within minutes. Absolutely wonderful! George

Interested in resume samples that cover related positions? Check them now or later:

• Computer Science Resume
• Data Analyst Resume
• Data Engineer Resume
• DevOps Resume
• Front-End Developer Resume
• IT Project Manager Resume
• Programmer Resume
• Scrum Master Resume
• SQL Developer Resume
• Web Developer Resume

Feel free to check our whole collection of 200+ resume examples for various jobs .

Power BI Resume Sample

Michael M. McLaurin

Power BI Developer

989-345-5587

[email protected]

linkedin.com/in/michaellaurin8

Technically skilled Power BI Developer with 3+ years of experience in data science, analytics and business intelligence. Seeking to join StatisticsGuru to apply vast technical knowledge and data tactics to drive the company’s business goals for the forthcoming years. At Hetnet, helped to solve 3 major company issues using data as evidence-based support. During employment at Werkdata, optimized sales and operational efficiency by 30% through innovative thinking and process improvement.

Hetnet, Jersey City, NJ

June 2021–Present

Key Qualifications & Responsibilities

• Designed and deployed Power BI scripts and performed a detailed analysis of the company’s sales operations, increasing revenue by 25%.
• Defined and designed complex systems by deeply analyzing current processes.
• Analyzed data using different methodologies and made 90% successful policies, procedures, and specifications recommendations.
• Increased the company's efficiency by 25% by identifying new accurate KPIs.

Key Achievement: 

• Helped to solve 3 major company issues using data as evidence-based support.

Business Analyst

Werkdata, Newark, NJ

September 2019–May 2021

• Optimized SQL queries and improved 60% of internal company processes.
• Resolved 20+ key data issues by validating different data sources.
• Conducted 50+ user acceptance tests to ensure new software solutions meet business needs.
• Ran numerous in-depth analyses leading to a stable 25% cost reduction. 
• Maintained monthly productivity rate above 90% during the entire contract.

Key Achievement:

• Optimized sales and operational efficiency through innovative thinking and process improvement by 30%.

Bachelor of Science in Computer Science

Rider University, NJ

September 2015–August 2019

• Pursued passion for business operations and technology.
• Gave tutoring in computer programming to university friends.
• DAX, SQL, SSIS, SSRS, SSAS
• Microsoft Excel
• Data visualization
• Power BI Desktop
• Data analytics
• Data transformation
• Business intelligence
• Data modelling
• Communication
• Project management

Certificates

• Use Power BI for Financial Data Analysis, Coursera Project Network, 2022
• Business Analyst Master’s Program, Simplilearn, 2020
• Microsoft’s Power BI Data Analyst Associate, Microsoft 2019

Hobbies & Interests

• Deepening knowledge about Artificial Intelligence & Machine Learning systems through books and online resources
• Active participant in Robotics Group meet-ups

Power BI Developers are responsible for developing and administrating BI (Business Intelligence) tools. They transform raw data into valuable insights, such as dashboards and reports. To succeed, you should highlight business intelligence, database, and tool knowledge in your Power BI resume.

Let’s cut to the chase and make a Power BI resume that does a fabulous job:

1. Set the Right Format For Your Power BI Resume

It starts with your Power BI workspace —your sacred place where you keep dashboards, reports, apps, datasets, and more. There’s a list of the best Power BI practices to keep your Power BI space clear and your performance high. 

Your PowerBI resume undergoes a set of strict rules, too. Thereby, your resume can look neat and serve the most substantial information that isn’t considered plain and bland.

Let’s cover the key resume formatting rules that help make a solid frame for your Power BI resume:

• Consider the reverse-chronological format , which puts emphasis on work experience. Plus, it’s the most recognizable resume format favored by recruiters.
• Decide on your resume style and pick a suitable resume template . 
• Apply one of the recommended resume fonts . Calibri, Cambria, Georgia, and Helvetica are just a few.
• Don’t exceed the 11–12pt font size when writing regular resume entries. Your name and section headings can be larger, between 14 and 16pt.
• Apply 1-inch resume margins on all sides for a reader-friendly outlook. Keep space between sections and lines.
• Strive for a one-page resume unless you have over 5 years of experience. In such a case, you might want to write a two-page resume .
• Keep the correct resume order. The typical resume sections are: Contact Information, Resume Summary/Objective, Work Experience, Education, Skills, Additional.
• Download your PowerBI resume in either PDF or DOC format . Mind that the PDF format is much preferred by employers than the DOC format.

In the next chapters, we’ll talk more about particular resume sections you need to cover.

2. Develop a Smart Power BI Developer Resume Objective or Summary

You’re well-versed in creating dashboards, so you know how to select the most critical information. Telling a compelling story with data seems like a routine task for you.

The good news? It can do the trick with your resume. Initially, you’ll write a captivating intro complimenting your key achievements, traits, and motivations. 

A resume summary will help a recruiter pick up your strongest traits before they read further. But—no babble. Let’s see how to start a resume that meets the task.

Prepare a winning resume summary step by step:

• Describe yourself with one adjective. Technically skilled , reliable , well-versed ? Open your mind and pick the one trait that describes you best. Put it at the front.
• Write your job title. In this case, it is Power BI Developer .
• Mention years of experience. Recruiters are keen to learn about your professional background.
• Explain why you’re applying. Our resume sample stated: to apply vast technical knowledge and data tactics to drive the company’s business goals for the forthcoming years .
• Provide 2–3 key achievements, such as: optimized sales and operational efficiency through innovative thinking and process improvement by 30% .

Here are examples to better illustrate what we explained above:

Power BI Developer Resume Sample—Summary

Motivated Power BI developer with vast data science and computing knowledge. Previously worked for Hetnet, designing systems and analyzing countless processes. Would like to join StatisticsGuru to prove data visualization and analytics skills.

These two are like SSIS and SSRS—they might sound familiar but have a different impact. 

The first example follows the key resume summary rules. It’s concise and covers all the elements that need to be underlined at the start. Plus, it provides numbers, helping a candidate sound more convincing.

Alternatively, if you aspire to be a Power Bi Developer, but don’t have much experience, you can use a resume objective that focuses on your skills and motivations.

Sample Power BI Resume—Objective

Goal-oriented Project Assistant acquainted with DAX and SQL. Motivated to join VIZDATA as a Junior Business Intelligence Developer to utilize extensive technical knowledge and exceptional communication and teamwork skills. During the short-time collaboration with Bizlytics, helped to improve data quality for 25+ unique business processes.

I have little experience as a Power BI developer (3-month internship only), but I am sure I am prepared for a Junior Business Intelligence Developer role. I am highly motivated to expand my career profile and support Bizlytics in any way needed. Furthermore, I was praised for being deeply engaged and keen to learn in my previous gig.

The conclusion? A resume objective must be written in the third person. What’s more, it can’t magnify your limited experience. It should redirect attention to your previous successes, even though you might not have many. Confidence can paper over the cracks, that said.

3. Master the Job Description for Your Power BI Resume

Now that you’ve introduced yourself to a Power BI Manager, it’s time to report your former achievements in more detail. They will want to know how you operate with data, and the work experience section will challenge you to prove it.

How? Your previous job descriptions can’t be just sentences describing your regular duties. Instead, they must underline the key achievements from your former professions, providing exact records.

Not to burn the place down, follow this advice:

• Go back to the job posting. Read it carefully.
• Look for the duties and skills that they require for this position.
• Think of the relevant responsibilities that you had and the skills that you possess.
• Write bullet points with professional achievements , using action verbs and including numbers as proof.

See these expert Power BI resume samples:

Power BI Resume—Job Description Samples

2021–Currently employed

• Deployed Power BI scripts and performed analysis of the company’s sales operations.
• Analyzed data using various methodologies and made successful policies based on that.
• Commended for increasing the company’s efficiency significantly.

The first example qualifies you for the next recruitment stage. The second one sends you home.

The work experience section is likely the most critical part of your resume, often determining whether you’re qualified for the subsequent recruitment stages.

So, sit to it. Recall your former duties and responsibilities and make them indisputable proof that you were the right man for the right job.

4. Make a Strong Skill Set for Your Power Bi Developer Resume 

Now, knowledge into a message. The skills section. Kill it with one bullet. You’ve learned DAX in 2 days. Okay, you’re hired.

Now, more seriously. The skills section makes a very brief list of desirable traits for your future role. To make one, look for overlaps between the skills listed in the job ad and your talents.

Here are some exemplary entries you can include in your skills section :

Skills for a Power BI Resume

• CI/CD principles
• Data Analytics
• Troubleshooting
• Communication skills
• Team working
• Presentation
• Organizational skills

Just make sure you’re familiar with every term that you use. If you didn’t learn the skill acknowledged in your field, skip it and say you plan to develop in this area instead.

Recruiters tend to dwell on the topics that cause doubts or questions, and you don’t want to get trapped. Simply put, lying on a resume doesn’t pay off.

The ResumeLab builder is more than looks. Get specific content to boost your chances of getting the job. Add job descriptions, bullet points, and skills. Easy. Improve your resume in our resume builder now .

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5. Prepare an Education Section that Speaks for Your Candidature

Earning a computer science degree isn’t a breeze. It often entails a more intense program and workload than expected. Plus, you need to be comfortable with math and statistics, and that’s undoubtedly not for everyone.

So why not brag about your educational accomplishment in the next section? 

Here’s how to showcase your degree in the education part of your resume :

Power BI Resume Sample—Education

You can add a few bullets to underscore extra activities that you took during your studies. In addition, you can bring up your GPA if that’s something you’re proud of.

6. Top Up Your Power BI Resume With Extra Sections Before Saving

Are you listening to Technovation? Do you find it exciting to browse Datacamp for new courses and certifications? If yes, it’s an added advantage to your Power BI Developer resume.

Attaching additional sections to your resume helps to keep the reader entertained to the last lines. And hence, they likely end up with a positive impression.

Here’s what you can add to your Power BI resume to make it more impactful:

• Relevant Coursework
• Key Certifications
• Additional Activities
• Hobbies and Interests
• Professional References

And the example:

Power BI Developer Resume—Extra Sections Examples

Expert Hint: IT professions are still in high demand, and they won’t lose popularity soon. Consider writing a cover letter to help you get ahead of competitive candidates.

Double your impact with a matching resume and cover letter combo. Use our cover letter generator and make your application documents pop out.

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Want to try a different look? There's 21 more. A single click will give your document a total makeover. Pick a cover letter template here .

To take stock of what we’ve discussed, go through these resume bullets:

• Check the Power BI resume sample before writing your piece.
• Write a catchy resume summary or objective at the top.
• Make a work experience section that’s worth a deep focus.
• Think twice about how you develop your Power BI resume job descriptions and skills , and make sure they’re up to scratch.
• Include added sections , and put as many relevant notes as you can come up with.
• Write a Power BI resume cover letter that strengthens your application. Focus on your rich experience, skills, and attitude, and wait for the callback.

Do you have questions about the Power BI Developer resume? Would you like to talk about the Power BI resume samples that we’ve used? Let us know in the comments!

Marta Bongilaj is a Certified Professional Résumé Writer and career specialist. She's a member of the National Career Development Association and the Professional Association of Resume Writers and Career Coaches. Her extensive marketing background serves as a strong foundation, enabling her to offer pertinent guidance in accentuating candidates' most compelling attributes and crafting resumes that captivate attention. Through her written works, Marta emphasizes the critical role of showcasing unique skills, experiences, and qualifications in a resume, essential for standing out in today's competitive job markets. She furnishes precise and invaluable advice on effectively presenting one's candidacy across various career stages. With a degree in philology, Marta firmly advocates for the significance of concise, persuasive language as the cornerstone of a successful resume. If you're seeking expert counsel on marketing yourself to employers, regardless of your current stage in the recruitment process, Marta's articles are your ultimate destination.

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Resume Examples

September 05, 2024

15 Cook Resume Examples

Cook up a resume that leaves hiring managers floored. These cook resume examples will help you become a surefire interviewee.

Resume Examples and Guide For

Recent Culinary School Graduate

Line cook with internship experience, fast food cook transitioning to restaurant, sous chef with 5+ years experience, head cook at fine dining restaurant, experienced banquet cook.

Pastry Cook

Vegan/Vegetarian Specialist Cook

Hotel restaurant cook, catering company cook, cruise ship cook, italian cuisine cook, asian fusion cook, cook resume outline, which resume layout should a cook use, what your cook resume header should include, cook resume header examples, what your cook resume summary should include, cook resume summary examples, what are the most common cook responsibilities, what your cook resume experience should include, cook resume experience example, how do i create a cook resume without experience.

• What's the Best Education for a Cook Resume?
• What's the Best Professional Organization for a Cook Resume?

What Are the Best Awards for a Cook Resume?

What are good volunteer opportunities for a cook resume, what are the best hard skills to add to a cook resume, what are the best soft skills to add to a cook resume, what are the best certifications for a cook resume, tips for an effective cook resume, how long should i make my cook resume, what should the focus of a cook resume be.

An updated and modern resume is your secret ingredient to landing the perfect cooking job. Whether you're a seasoned chef or just starting your journey in the kitchen, this comprehensive guide will provide you with a smorgasbord of resume examples and expert advice to help you create a resume that sizzles. From entry-level line cooks to experienced sous chefs, we've got you covered with a variety of resume templates tailored to different experience levels and specialties in the cooking profession.

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Entry-Level Cook Resume Examples

This recent culinary school graduate resume example is perfect for a fresh culinary school graduate looking to secure their first professional cooking position. It highlights educational achievements and relevant internships.

Kelly Torres

[email protected] - (555) 123-4567 - Olathe, KS

Recent culinary school graduate with a passion for creating innovative dishes and a strong foundation in culinary techniques, seeking an entry-level cook position to apply my skills and contribute to a dynamic kitchen team.

Line Cook Intern

Gourmet Bistro

05/2022 - 08/2022

• Assisted in food preparation for a high-volume restaurant, serving 200+ covers daily
• Learned and executed proper food handling and safety procedures
• Collaborated with kitchen staff to maintain cleanliness and organization

Associate of Culinary Arts

Olathe Culinary Institute

09/2021 - 04/2024

• GPA: 3.8/4.0

Certifications

ServSafe Food Handler Certification

First Aid and CPR Certified

Knife skills • Food safety and sanitation • Basic sauce making • Meal planning and prep • Time management • Team collaboration

Why this resume is great

This resume shines because it emphasizes the recent graduate's culinary education and relevant internship experience. The objective statement clearly states the candidate's goal and passion. The skills section highlights both technical and soft skills crucial for a cook. Including certifications and awards demonstrates the candidate's commitment to excellence and food safety standards.

This line cook resume example showcases how to leverage internship experience to land a full-time line cook position, emphasizing practical skills gained in a professional kitchen setting.

Mateus Dias

[email protected] - (555) 987-6543 - Bridgeport, CT

Dedicated line cook with hands-on internship experience in fast-paced restaurant environments. Skilled in food preparation, kitchen sanitation, and team collaboration. Seeking to apply my culinary skills and passion for cooking in a full-time line cook position.

Savory Sensations Restaurant

01/2023 - Present

Bridgeport, CT

• Assist in preparing ingredients and assembling dishes for a menu of 30+ items
• Maintain cleanliness of workstation and adhere to food safety regulations
• Collaborate with kitchen staff to ensure timely food delivery during peak hours

Kitchen Assistant (Part-time)

Campus Dining Hall, Culinary Institute of America

09/2022 - 12/2022

• Prepared and portioned ingredients for large-scale food service operations
• Assisted in maintaining inventory and placing orders for supplies
• Ensured proper food storage and labeling practices

Associate of Occupational Studies in Culinary Arts - Culinary Arts

Culinary Institute of America

09/2022 - 12/2023

Hyde Park, NY

HACCP Principles Certification

Food preparation and presentation • Knife skills and culinary techniques • Kitchen equipment operation • Inventory management • Time management and multitasking • Teamwork and communication

This resume effectively highlights the candidate's internship experience, demonstrating practical skills gained in a professional kitchen. The summary succinctly presents the applicant's background and career objective. The experience section details specific responsibilities and achievements, showing familiarity with essential kitchen tasks. The skills section balances technical abilities with important soft skills, making this resume appealing to potential employers in the culinary field.

This fast food cook transitioning to restaurant resume example illustrates how a fast food cook can effectively present their skills and experience when seeking to transition into a traditional restaurant setting.

[email protected] - (555) 246-8101 - Joliet, IL

Energetic and adaptable cook with 2 years of experience in fast-paced food service environments. Seeking to leverage my speed, efficiency, and customer service skills in a traditional restaurant setting. Committed to maintaining high food quality standards and contributing to a positive kitchen atmosphere.

Burger Bonanza

06/2021 - Present

• Prepare and cook menu items for a high-volume fast food restaurant, serving 500+ customers daily
• Maintain a clean and organized workstation, adhering to strict food safety guidelines
• Collaborate with team members to ensure efficient order fulfillment during peak hours
• Received "Employee of the Month" award twice for outstanding performance and teamwork

High School Diploma

Joliet High School

09/2017 - 05/2021

Food preparation and cooking techniques • Kitchen equipment operation and maintenance • Speed and efficiency in high-pressure environments • Strong multitasking abilities • Excellent team communication • Basic understanding of various cuisines

This resume effectively bridges the gap between fast food and traditional restaurant cooking. It emphasizes transferable skills such as efficiency, teamwork, and adaptability. The professional summary clearly states the candidate's goal of transitioning to a restaurant setting. The work experience section highlights achievements and responsibilities relevant to any kitchen environment. Additional information about online courses and volunteer work demonstrates the candidate's commitment to expanding their culinary knowledge and skills.

Experienced Cook Resume Examples

This sous chef resume example showcases the skills and experience of a seasoned sous chef looking to advance their career in a high-end restaurant.

Camila D'Souza

[email protected] - (555) 369-2580 - Bellevue, WA

Innovative and detail-oriented Sous Chef with over 5 years of experience in upscale restaurants. Skilled in menu development, kitchen management, and staff training. Known for creating unique dishes that blend traditional techniques with modern culinary trends. Seeking to bring my passion for culinary excellence and team leadership to a prestigious restaurant.

Fusion Flavors Restaurant

03/2018 - Present

Bellevue, WA

• Assist Executive Chef in managing kitchen operations for a 120-seat fine dining establishment
• Develop and implement new menu items, resulting in a 15% increase in customer satisfaction
• Train and supervise a team of 12 line cooks, improving kitchen efficiency by 20%
• Ensure compliance with food safety regulations and maintain a 5-star health rating

Gourmet Grove

06/2015 - 02/2018

• Prepared high-quality dishes for a farm-to-table restaurant serving 150+ covers nightly
• Collaborated with the chef team to create daily specials using seasonal ingredients
• Maintained excellent food presentation standards, receiving consistent positive customer feedback

Bachelor of Culinary Arts and Restaurant Management

05/2015 - 05/2015

St. Helena, CA

Certified Sous Chef (CSC)

Advanced Food Safety Manager Certification

Advanced culinary techniques • Menu planning and development • Inventory management and cost control • Staff training and leadership • Food safety and sanitation • Wine pairing and mixology basics

This resume excellently portrays a seasoned sous chef ready for career advancement. The professional summary concisely presents key strengths and career objectives. The work experience section demonstrates a clear progression from line cook to sous chef, with specific achievements quantified. The skills section balances culinary expertise with essential management abilities. Certifications and awards add credibility and showcase the candidate's commitment to professional growth. The diverse language skills are a valuable asset in multicultural kitchen environments.

This head cook resume example is tailored for an experienced head cook looking to maintain their position in a high-end, fine dining establishment.

Thomas Schmidt

[email protected] - (555) 741-8520 - New York, NY

Accomplished Head Cook with 8+ years of experience in fine dining establishments. Expert in French and Italian cuisines, with a flair for modern gastronomy. Proven track record of leading kitchen teams, maintaining food quality, and enhancing dining experiences. Seeking to continue excelling in a prestigious fine dining environment.

Le Petit Château

09/2017 - Present

New York, NY

• Oversee daily kitchen operations for a Michelin-starred restaurant serving 80+ covers nightly
• Collaborate with Executive Chef to design seasonal menus and innovative tasting experiences
• Manage a team of 15 kitchen staff, fostering a culture of excellence and creativity
• Implement cost-saving measures, reducing food waste by 25% while maintaining quality
• Ensure strict adherence to food safety standards, maintaining a perfect health inspection record

Bella Italia

06/2013 - 08/2017

• Assisted in managing kitchen operations for a high-end Italian restaurant
• Developed and executed daily specials, increasing average check size by 18%
• Trained and mentored junior kitchen staff, improving team efficiency by 30%

Associate Degree - Culinary Arts

09/2010 - 05/2013

Certified Executive Chef (CEC)

Advanced Sommelier Certification

Advanced culinary techniques (French and Italian cuisines) • Menu planning and recipe development • Kitchen team leadership and training • Inventory management and cost control • Food presentation and plating artistry • Wine pairing expertise

This resume effectively showcases the expertise of a seasoned head cook in fine dining. The professional summary immediately highlights key strengths and specialties. The work experience section details significant achievements and responsibilities, demonstrating leadership and culinary skills. The education and certifications underscore the candidate's formal training and ongoing professional development. The skills section balances culinary expertise with essential management abilities. Awards and language skills add extra value, making this resume stand out in the competitive fine dining sector.

This experienced banquet cook resume example is designed for an experienced banquet cook seeking a position in a large-scale catering or hotel kitchen environment.

William Wilson

[email protected] - (555) 159-7530 - Hollywood, FL

Dedicated Banquet Cook with 6+ years of experience in high-volume catering and hotel kitchens. Skilled in preparing diverse cuisines for large-scale events, from intimate gatherings to grand galas. Adept at maintaining food quality and presentation while meeting tight deadlines. Seeking to bring my expertise in banquet operations to a prestigious hotel or catering company.

Senior Banquet Cook

Grand Plaza Hotel

07/2017 - Present

Hollywood, FL

• Lead food preparation for banquets and events serving up to 1,000 guests
• Collaborate with the culinary team to develop and execute diverse menu options for various dietary needs
• Manage food production timing to ensure all dishes are served fresh and at optimal temperature
• Train and supervise junior banquet cooks, improving team efficiency by 25%
• Implement portion control measures, reducing food costs by 15% while maintaining quality

Banquet Cook

Seaside Catering Company

05/2015 - 06/2017

• Prepared hot and cold dishes for various off-site events, ranging from 50 to 500 guests
• Assisted in menu planning and food presentation for themed events and weddings
• Ensured proper food handling and storage during transportation to maintain quality and safety

Florida Culinary Institute

09/2011 - 04/2015

Certified Working Pastry Chef (CWPC)

ServSafe Food Protection Manager Certification

Large-scale food preparation • Menu planning for diverse events • Food safety and sanitation in banquet settings • Time management and multitasking • Team leadership and coordination • Buffet setup and presentation • Workshop on International Cuisines • Advanced Garde Manger Techniques Seminar

This resume effectively highlights the specific skills and experience required for a banquet cook position. The professional summary immediately emphasizes the candidate's expertise in large-scale food preparation. The work experience section details key responsibilities and quantifiable achievements in banquet and catering environments. The skills section balances technical culinary abilities with essential soft skills for banquet operations. Additional training demonstrates the candidate's commitment to expanding their culinary knowledge. This resume showcases a well-rounded banquet cook ready to take on challenges in high-volume food service settings.

Specialized Cook Resume Examples

This pastry cook resume example is tailored for a pastry cook with a passion for creating delectable desserts and baked goods in a professional kitchen setting.

Frank Cooper

[email protected] - (555) 963-8520 - Hayward, CA

Creative and detail-oriented Pastry Cook with 4 years of experience crafting exquisite desserts and pastries. Skilled in a wide range of baking techniques, from classic French pastries to innovative modern creations. Known for precision, artistic presentation, and the ability to work efficiently in high-pressure environments. Seeking to bring my passion for pastry arts to a renowned restaurant or bakery.

Sweet Dreams Patisserie

09/2019 - Present

Hayward, CA

• Create and execute a daily selection of pastries, cakes, and desserts for a high-end bakery
• Develop new recipes and seasonal dessert menus, increasing pastry sales by 20%
• Prepare intricate sugar and chocolate decorations for custom wedding and special event cakes
• Train and mentor junior pastry cooks in advanced baking techniques and food safety practices
• Manage ingredient inventory and coordinate with suppliers to ensure quality and freshness

Junior Pastry Cook

06/2017 - 08/2019

• Assisted in preparing desserts and pastries for hotel restaurants and room service
• Contributed to the creation of dessert menus for special events and holiday promotions
• Maintained cleanliness and organization of the pastry kitchen, ensuring compliance with health regulations

Associate Degree - Baking and Pastry Arts

09/2014 - 04/2017

Certified Pastry Culinarian (CPC)

Advanced pastry and baking techniques • Cake decoration and sugar work • Chocolate tempering and sculpting • Recipe development and scaling • Food cost control and inventory management • Team collaboration and time management

This resume shines for a pastry cook position by highlighting specialized skills and experiences in the pastry arts. The professional summary immediately captures attention with the candidate's creativity and technical proficiency. The work experience section demonstrates a clear progression in responsibilities and achievements specific to pastry work. The skills section balances technical pastry abilities with essential soft skills. Awards and certifications add credibility and showcase the candidate's dedication to excellence in the pastry field. This resume paints a picture of a well-rounded pastry professional ready to elevate any dessert program.

This sushi chef resume example is crafted for an experienced sushi chef looking to showcase their expertise in Japanese cuisine and sushi preparation techniques.

Hiroshi Park

[email protected] - (555) 789-4560 - Oceanview, CA

Skilled Sushi Chef with 7 years of experience in authentic Japanese cuisine and modern fusion techniques. Expert in fish selection, preparation, and artistic presentation of sushi and sashimi. Committed to maintaining the highest standards of food quality, hygiene, and customer satisfaction. Seeking to bring my passion for Japanese culinary arts to a prestigious sushi restaurant.

Head Sushi Chef

Sakura Sushi Bar

Oceanview, CA

• Lead a team of 5 sushi chefs in a high-volume restaurant serving 200+ covers daily
• Source and select premium-quality fish and seafood from local and international suppliers
• Create innovative sushi rolls and seasonal omakase menus, increasing customer retention by 30%
• Train junior chefs in proper sushi preparation techniques and Japanese culinary traditions
• Ensure compliance with food safety regulations and maintain a spotless sushi bar

Umami Japanese Restaurant

06/2014 - 02/2018

Bayside, CA

• Prepared a wide variety of sushi, sashimi, and traditional Japanese dishes
• Assisted in inventory management and cost control for the sushi bar
• Collaborated with the head chef to develop fusion dishes combining Japanese and local flavors

Certificate in Japanese Culinary Arts

Tokyo Sushi Academy

04/2014 - 04/2014

Tokyo, Japan

Certified Sushi Professional

Expert knife skills and fish butchery • Sushi and sashimi preparation • Knowledge of Japanese ingredients and seasonings • Menu development and food costing • Customer interaction and education • Team leadership and training

This resume excellently showcases the specialized skills and experience of a sushi chef. The professional summary immediately highlights the candidate's expertise in Japanese cuisine and sushi preparation. The work experience section details key responsibilities and achievements specific to sushi chef roles, demonstrating progression and leadership. The skills section balances technical sushi-making abilities with important soft skills like customer interaction. Additional training and certifications underscore the candidate's commitment to continuous learning in Japanese culinary arts. This resume presents a well-rounded sushi chef ready to elevate any Japanese dining experience.

This vegan/vegetarian specialist cook resume example is designed for a cook specializing in vegan and vegetarian cuisine, highlighting their expertise in plant-based cooking techniques and menu development.

Brittany Miller

[email protected] - (555) 321-7890 - Paterson, NJ

Innovative Vegan/Vegetarian Specialist Cook with 5 years of experience in plant-based cuisine. Skilled in creating flavorful, nutritionally balanced dishes using a wide variety of plant-based ingredients. Passionate about promoting sustainable and ethical food practices. Seeking to bring my expertise in vegan and vegetarian cooking to a forward-thinking restaurant or health-focused establishment.

Lead Vegan Chef

Green Leaf Bistro

08/2018 - Present

Paterson, NJ

• Develop and execute seasonal plant-based menus for a 60-seat vegan restaurant
• Create innovative meat and dairy alternatives using whole food ingredients
• Train and supervise a team of 6 cooks in vegan cooking techniques and food safety
• Collaborate with local organic farmers to source fresh, sustainable produce
• Conduct cooking demonstrations and workshops for customers, increasing community engagement

Vegetarian Line Cook

Sprout & Spice Restaurant

05/2016 - 07/2018

• Prepared a diverse range of vegetarian and vegan dishes for a busy farm-to-table restaurant
• Assisted in menu development, focusing on gluten-free and allergen-friendly options
• Maintained strict adherence to cross-contamination prevention protocols

Associate Degree in Culinary Arts with Focus on Plant-Based Cuisine

Natural Gourmet Institute

05/2016 - 05/2016

Plant-Based Nutrition Certificate

Advanced plant-based cooking techniques • Vegan baking and dessert preparation • Nutritional balance in menu planning • Raw food preparation • Allergen management and substitutions • Sustainable kitchen practices

This resume effectively highlights the specialized skills and experience of a vegan/vegetarian cook. The professional summary immediately emphasizes the candidate's expertise in plant-based cuisine and commitment to sustainable practices. The work experience section showcases progression in vegan cooking roles, detailing key responsibilities and achievements. The skills section balances technical plant-based cooking abilities with important aspects like nutritional planning and allergen management. Additional training and volunteer work demonstrate the candidate's passion for plant-based cooking and community engagement. This resume presents a well-rounded vegan/vegetarian specialist ready to innovate in plant-based culinary settings.

Industry-Specific Cook Resume Examples

This hotel restaurant cook resume example is tailored for a cook seeking a position in a hotel restaurant, emphasizing versatility and the ability to handle diverse culinary demands.

[email protected] - (555) 654-3210 - Las Vegas, NV

Versatile and efficient Hotel Restaurant Cook with 6 years of experience in luxury hotel kitchens. Skilled in preparing diverse cuisines for multiple dining outlets, from casual to fine dining. Adept at handling high-volume service while maintaining food quality and presentation standards. Seeking to bring my culinary expertise and adaptability to a prestigious hotel restaurant.

Senior Cook

Grand Oasis Resort & Casino

Las Vegas, NV

• Prepare dishes for multiple hotel restaurants, including fine dining, casual dining, and room service
• Assist in menu development for seasonal offerings and special events
• Coordinate with banquet team to execute large-scale catering events for up to 500 guests
• Train and mentor junior cooks in various cooking techniques and hotel kitchen procedures
• Ensure compliance with food safety standards across all hotel food service operations

Luxe Hotel & Spa

06/2015 - 08/2017

Coastal Springs, CA

• Rotated through various stations in the main kitchen, gaining experience in different cuisines
• Assisted in preparing breakfast, lunch, and dinner services for hotel guests
• Maintained cleanliness and organization of the kitchen, adhering to strict health regulations

Le Cordon Bleu College of Culinary Arts

09/2012 - 04/2015

Certified Culinarian (CC)

Diverse culinary techniques (French, Italian, Asian, American cuisines) • High-volume food preparation • Menu planning and recipe standardization • Food cost control and inventory management • Team collaboration and communication • Adaptability to various dining concepts

This resume effectively showcases the diverse skills required for a hotel restaurant cook. The professional summary immediately highlights the candidate's versatility and experience in luxury hotel settings. The work experience section demonstrates progression in responsibilities and the ability to handle multiple dining outlets. The skills section balances culinary expertise with essential abilities for hotel operations, such as high-volume preparation and adaptability. Additional training shows commitment to expanding culinary knowledge. This resume presents a well-rounded hotel restaurant cook capable of excelling in various dining concepts within a hotel environment.

This catering company cook resume example is designed for a cook specializing in catering services, emphasizing skills in large-scale food preparation and event management.

Santiago Garcia

[email protected] - (555) 987-6543 - Pembroke Pines, FL

Dynamic and organized Catering Cook with 5 years of experience in high-volume food preparation for diverse events. Skilled in menu planning, on-site cooking, and maintaining food quality during transport and service. Adept at managing multiple tasks under pressure while ensuring client satisfaction. Seeking to bring my expertise in catering operations to a reputable event catering company.

Senior Catering Cook

Gourmet Events Catering

07/2018 - Present

Pembroke Pines, FL

• Prepare and execute menus for various events, ranging from intimate gatherings to large corporate functions of 1000+ guests
• Collaborate with event planners to create customized menus tailored to clients' preferences and dietary requirements
• Manage on-site cooking and food presentation for off-premise events
• Train and supervise a team of 8 catering cooks, improving efficiency and food quality
• Implement portion control and food cost reduction strategies, resulting in a 15% decrease in food waste

Catering Assistant

Tasty Bites Catering

05/2016 - 06/2018

• Assisted in food preparation and packaging for various catered events
• Maintained proper food safety and sanitation practices during transport and on-site service
• Helped with setup and breakdown of catering equipment at event venues

09/2014 - 04/2016

Certified Catering Professional (CCP)

Large-scale food preparation and planning • Menu customization and development • Food safety in transport and on-site service • Equipment handling and maintenance • Time management and multitasking • Client relations and communication

This resume effectively highlights the specific skills and experiences crucial for a catering cook. The professional summary immediately emphasizes the candidate's ability to handle large-scale food preparation and diverse events. The work experience section showcases progression in catering roles, detailing key responsibilities and achievements. The skills section balances technical cooking abilities with essential catering-specific skills like on-site cooking and client relations. Certifications and additional training demonstrate the candidate's commitment to professional development in the catering industry. This resume presents a well-rounded catering cook capable of handling the unique challenges of off-premise food service and event management.

This cruise ship cook resume example is tailored for a cook seeking a position on a cruise ship, highlighting skills in diverse cuisine preparation and adaptability to a unique working environment.

Maria Papadopoulos

[email protected] - (555) 123-4567 - Fort Lauderdale, FL

Enthusiastic and adaptable Cruise Ship Cook with 4 years of experience in high-volume, multi-cuisine food preparation. Skilled in working in fast-paced, confined kitchen environments while maintaining high food quality and safety standards. Experienced in catering to diverse international palates and dietary requirements. Seeking to bring my culinary expertise and strong work ethic to a reputable cruise line.

Oceanic Adventures Cruise Line

06/2019 - Present

• Prepare diverse cuisines for multiple dining venues aboard 3,000+ passenger cruise ships
• Rotate through various kitchen stations, including main dining room, buffet, and specialty restaurants
• Adapt menus to accommodate passenger dietary restrictions and food allergies
• Maintain strict adherence to maritime food safety regulations and sanitation standards
• Collaborate with an international team of cooks to create themed dinner nights and special events

Junior Cook

Coastal Breeze Resort

05/2017 - 05/2019

Key West, FL

• Assisted in food preparation for resort restaurants and room service
• Gained experience in various cuisines, including American, Italian, and Caribbean
• Maintained cleanliness and organization of kitchen areas, adhering to health and safety standards

Florida State College at Jacksonville

05/2015 - 05/2017

Jacksonville, FL

STCW Basic Safety Training Certificate

Crowd Management, Passenger Safety and Customer Service Certificate

International cuisine preparation • High-volume cooking and batch production • Adapting to confined kitchen spaces • Food safety and sanitation in maritime environments • Teamwork in multicultural settings • Flexibility and stress management

This resume effectively showcases the unique skills and experiences required for a cruise ship cook. The professional summary immediately highlights the candidate's adaptability and experience in high-volume, diverse cuisine preparation. The work experience section demonstrates familiarity with cruise ship operations and the ability to handle multiple dining venues. The skills section balances culinary expertise with crucial abilities for shipboard life, such as adapting to confined spaces and working in multicultural teams. The inclusion of maritime-specific certifications and availability for extended sea periods makes this resume particularly appealing for cruise line recruiters.

Cook Resume Examples by Cuisine

This Italian cuisine cook resume example is crafted for a cook specializing in Italian cuisine, highlighting expertise in traditional and modern Italian dishes.

Francesca Cortese

[email protected] - (555) 789-0123 - Providence, RI

Passionate Italian Cuisine Cook with 6 years of experience in authentic Italian restaurants. Expert in preparing traditional dishes from various regions of Italy, as well as creating modern interpretations of classic recipes. Skilled in pasta making, sauce preparation, and wood-fired pizza techniques. Seeking to bring my deep knowledge of Italian culinary traditions to a high-end Italian restaurant.

Bella Napoli Ristorante

09/2018 - Present

Providence, RI

• Lead kitchen operations for a 70-seat authentic Italian restaurant
• Develop seasonal menus featuring regional Italian specialties and modern Italian fusion dishes
• Prepare a wide range of pasta dishes, risottos, meat and seafood entrees, and traditional desserts
• Train junior cooks in Italian cooking techniques and the use of traditional ingredients
• Coordinate with local suppliers to source authentic Italian ingredients and regional specialties

Tuscany Trattoria

06/2015 - 08/2018

• Assisted in preparing appetizers, main courses, and desserts for a busy Italian eatery
• Specialized in handmade pasta production and wood-fired pizza preparation
• Maintained kitchen cleanliness and organization, adhering to food safety standards

Diploma in Italian Culinary Arts

Italian Culinary Institute for Foreigners (ICIF)

Costigliole d'Asti, Italy

Certified Italian Cook

Traditional Italian cooking techniques • Regional Italian cuisine expertise • Fresh pasta making and sauce preparation • Wood-fired oven operation • Italian wine pairing knowledge • Menu development and food costing

This resume excellently showcases the specialized skills of an Italian cuisine cook. The professional summary immediately highlights the candidate's expertise in both traditional and modern Italian cooking. The work experience section demonstrates progression in Italian restaurants and details key responsibilities that align with high-end Italian cuisine. The skills section balances technical cooking abilities with knowledge of Italian culinary traditions. The inclusion of education and training in Italy adds authenticity and depth to the candidate's profile. This resume presents a well-rounded Italian cuisine specialist ready to elevate any Italian dining experience.

This asian fusion cook resume example is designed for a cook specializing in Asian fusion cuisine, emphasizing creativity in blending various Asian culinary traditions.

[email protected] - (555) 456-7890 - Huntington Beach, CA

Innovative Asian Fusion Cook with 5 years of experience in creating unique dishes that blend traditional Asian flavors with modern culinary techniques. Skilled in various Asian cuisines including Chinese, Japanese, Thai, and Korean. Known for developing creative menu items that appeal to diverse palates. Seeking to bring my passion for Asian fusion cuisine to a cutting-edge restaurant.

East Meets West Bistro

Huntington Beach, CA

• Create and execute innovative Asian fusion dishes for a trendy 90-seat restaurant
• Develop seasonal menus incorporating elements from various Asian cuisines
• Prepare a range of dishes including dim sum, sushi, Thai curries, and Korean BBQ with modern twists
• Train and mentor junior cooks in Asian cooking techniques and fusion concepts
• Collaborate with bar staff to create Asian-inspired cocktails and food pairings

Bamboo Garden Restaurant

San Francisco, CA

• Assisted in preparing traditional Chinese and pan-Asian dishes for a busy restaurant
• Gained expertise in wok cooking, dumpling making, and sauce preparation

Associate Degree - Culinary Arts with Focus on Asian Cuisine

09/2012 - 04/2016

Napa Valley, CA

Asian cooking techniques (wok, steaming, grilling) • Fusion recipe development • Knife skills for intricate Asian garnishes • Asian ingredient knowledge and sourcing • Balancing flavors across different Asian cuisines • Food presentation with an Asian aesthetic

This resume effectively highlights the unique skills required for an Asian fusion cook. The professional summary immediately emphasizes the candidate's ability to blend traditional Asian flavors with modern techniques. The work experience section showcases progression in Asian fusion roles, detailing key responsibilities and creative achievements. The skills section balances technical cooking abilities with essential knowledge of various Asian cuisines and fusion concepts. Additional training in specific Asian countries adds depth and authenticity to the candidate's profile. This resume presents a well-rounded Asian fusion cook capable of innovating in this exciting culinary niche.

How to Write a Cook Resume

A well-structured cook resume should typically include the following sections:

• Contact Information
• Professional Resume Summary or Resume Objective
• Work Experience
• Resume Skills
• Additional Sections (e.g., Languages, Volunteer Work)

This outline ensures that you present all relevant information in a logical and easy-to-read format.

For most cook positions, a chronological resume layout is recommended. This format highlights your work history and career progression, which is crucial in the culinary field. However, if you're changing careers or have limited experience, a combination resume that emphasizes both skills and work history might be more effective.

Your cook resume header should include:

• Phone Number
• Professional Email Address
• City and State (full address not necessary)
• Optional: LinkedIn profile or professional website

Julia Chen Experienced Sous Chef (555) 123-4567 | [email protected] | Portland, OR LinkedIn: linkedin.com/in/juliachen

Why it works

This example provides clear, professional contact information. It includes Julia's full name, her current position, a professional email, location, and LinkedIn profile. This gives potential employers multiple ways to contact her and immediately establishes her as a serious candidate.

Your cook resume summary should concisely highlight your culinary expertise, years of experience, specialties, and key achievements. It should be tailored to the specific job you're applying for and grab the employer's attention.

Skilled Sous Chef with 5 years of experience in fine dining establishments. Expertise in French and Italian cuisines, with a track record of developing innovative menu items that increased restaurant revenue by 20%. Adept at leading kitchen teams and maintaining high food quality standards.

This example specifically highlights the candidate's level of experience, areas of expertise, and a quantifiable achievement. It also mentions leadership skills, which are valuable for a Sous Chef position. This summary gives a clear picture of what the candidate can bring to the role.

Common cook responsibilities often include:

• Preparing ingredients and cooking meals according to recipes
• Maintaining kitchen cleanliness and adhering to food safety standards
• Managing food inventory and placing orders
• Collaborating with kitchen staff to ensure timely food delivery
• Creating new menu items and adjusting existing recipes
• Operating various kitchen equipment
• Plating dishes for visual appeal

Your cook resume experience section should detail your work history in reverse chronological order. For each position, include:

• Company name
• Dates of employment
• 3-5 bullet points describing your key responsibilities and achievements

Focus on quantifiable achievements and skills relevant to the job you're applying for.

06/2018 - Present

• Prepare and cook menu items for a high-volume restaurant serving 200+ covers daily
• Developed 5 new appetizer recipes that became top-selling menu items, increasing appetizer sales by 25%
• Trained and mentored 3 junior cooks, improving kitchen efficiency by 15%
• Implemented a new inventory system that reduced food waste by 20%

The good example provides specific details about the cook's responsibilities and quantifiable achievements. It shows the candidate's ability to handle high-volume cooking, develop new recipes, train others, and improve kitchen operations. The use of numbers adds credibility to the achievements.

If you're new to the culinary world, focus on these elements when creating your resume with no experience :

• Emphasize relevant education or training
• Highlight any internships or apprenticeships
• Include volunteer experience in food service
• Showcase personal cooking projects or food blogs
• List relevant skills, even if gained outside professional kitchens
• Emphasize your passion for cooking and willingness to learn

Kitchen Volunteer

Local Soup Kitchen

09/2022 - Present

• Assist in preparing and serving meals for 100+ individuals weekly
• Learn and apply food safety practices in a high-volume setting

Personal Cooking Project

• Develop and test recipes for a personal food blog, focusing on healthy, budget-friendly meals
• Photograph and style dishes for visual appeal

This example effectively showcases relevant experience and skills for someone without professional cooking experience. It highlights education, volunteer work, and personal projects that demonstrate passion and basic culinary knowledge. The skills section focuses on fundamental abilities that are valuable in entry-level cooking positions.

What's the Best Education for a Cook Resume?

While formal education isn't always required for cook positions, including relevant educational background can be beneficial. Consider including:

• Culinary school degree or diploma
• Relevant coursework or specialized training
• Apprenticeship programs
• High school diploma (if it's your highest level of education)
• Any additional culinary workshops or courses

2018/09 - 2020/05

• Specialization in Farm-to-Table Cuisine
• Completed advanced courses in Molecular Gastronomy and Wine Pairing

The good example provides specific details about the culinary education, including the institution, degree, graduation date, and relevant specializations. This gives potential employers a clear understanding of the candidate's formal culinary training and areas of expertise.

What's the Best Professional Organization for a Cook Resume?

Membership in professional culinary organizations can demonstrate your commitment to the field and ongoing professional development. Some reputable organizations include:

• American Culinary Federation (ACF)
• Research Chefs Association (RCA)
• International Association of Culinary Professionals (IACP)
• World Association of Chefs Societies (WACS)
• National Restaurant Association (NRA)

When listing professional organizations on your resume, include your membership status and any leadership roles or significant contributions.

Including relevant awards on your cook resume can set you apart from other candidates. Some prestigious awards in the culinary field include:

• James Beard Foundation Awards
• Michelin Stars (for restaurants you've worked in)
• ACF competitions medals (Gold, Silver, Bronze)
• Local or regional culinary competition awards
• Employee of the Month/Year awards from previous employers

Gold Medal, ACF Regional Hot Food Competition

"Rising Star Chef" Award

First Place, City-wide Farm-to-Table Recipe Contest

Employee of the Year

Volunteer experience can demonstrate your passion for cooking and community involvement. Consider including:

• Cooking for local soup kitchens or homeless shelters
• Participating in culinary education programs for underprivileged youth
• Assisting with meal preparation for charity events
• Volunteering at food banks or community gardens
• Offering cooking demonstrations at community centers or schools

Culinary Instructor

Youth Cooking Program

01/2022 - Present

Local Community Center, Cityville, USA

• Teach basic cooking skills to underprivileged youth aged 12-18
• Develop curriculum focusing on nutritious, budget-friendly meals
• Organize monthly community dinners prepared by program participants

Hard skills are specific, teachable abilities that are easy to quantify. For a cook resume, consider including:

• Knife skills
• Food safety and sanitation
• Menu planning and recipe development
• Specific cooking techniques (e.g., sous vide, flame grilling)
• Knowledge of dietary restrictions and allergens
• Inventory management and food costing
• Proficiency with kitchen equipment
• Understanding of various cuisines

Soft skills are personal attributes that enable someone to interact effectively with others. Important soft skills for cooks include:

• Teamwork and collaboration
• Time management
• Attention to detail
• Stress management
• Adaptability
• Communication
• Problem-solving

Certifications can validate your skills and knowledge in specific areas of cooking. Some valuable certifications for cooks include:

• ServSafe Food Handler or Food Protection Manager Certification
• American Culinary Federation (ACF) certifications (e.g., Certified Culinarian, Certified Sous Chef)
• Hazard Analysis Critical Control Point (HACCP) Certification
• Specialty cuisine certifications (e.g., Certified Pizzaiolo, Certified Sushi Chef)
• Dietary specialist certifications (e.g., Certified Dietary Manager)

HACCP Certification

Certified Specialist in French Cuisine

To create a standout cook resume:

• Tailor your resume to the specific job and restaurant type
• Use action verbs to describe your responsibilities and achievements
• Quantify your achievements with numbers and percentages when possible
• Highlight your specialties and any unique skills or experiences
• Keep your resume concise and well-organized
• Proofread carefully to avoid errors
• Consider including a link to your online portfolio or food blog if applicable

For most cook positions, aim to keep your resume to one page , especially if you have less than 10 years of experience. If you have extensive experience or are applying for a senior position like Executive Chef, a two-page resume may be appropriate. Remember, quality is more important than quantity – focus on including the most relevant and impressive information.

The focus of a cook resume should be on demonstrating your culinary skills, experience, and achievements. Emphasize:

• Your expertise in specific cuisines or cooking techniques
• Achievements that improved restaurant operations or customer satisfaction
• Leadership experience and ability to work in a team
• Knowledge of food safety and sanitation practices
• Creativity in menu development or dish presentation
• Adaptability to different kitchen environments

Tailor your resume to highlight the skills and experiences most relevant to the specific cooking position you're applying for.

Crafting an effective cook resume is an art that combines showcasing your culinary skills, professional experience, and passion for food. By following the guidelines and examples provided in this comprehensive guide, you can create a resume that stands out to potential employers in the competitive culinary world. Remember to tailor your resume to each specific job application, highlighting the skills and experiences most relevant to the position. With a well-crafted resume, you'll be one step closer to landing your dream cooking job and advancing your culinary career. Whether you're an aspiring line cook or a seasoned chef, your resume is your first opportunity to demonstrate your culinary prowess – make it count! To start building your cook resume, sign up for Huntr today .

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