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Question: Case Study 1 - Your Garden Gloves"Your Garden Gloves" is a small gardening business located in Michigan. The company plantsand maintains flower gardens for both commercial and residential clients. The company wasfounded about five years ago, and has since grown substantially, averaging about 10 new clientsand one new employee a year. The company currently
1.Productivity per Worker:
Highest Productivity: Crew size 4 had the highest productivity per worker,...
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Operations Management “ Your Garden Gloves ”
Jul 09, 2014
511 likes | 2.07k Views
Operations Management “ Your Garden Gloves ”. Team: Papaya Nick Presented by: Jason, Jimmy, Nick, Rachel, Richard, Sandy. Professor: Ying Jiun Hsieh. Outline. 1. Case Introduction 2. Question D iscussion 3. Questions and Answers. 1. Case Introduction – “Your Garden Gloves”.
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Operations Management “Your Garden Gloves” Team: Papaya Nick Presented by: Jason,Jimmy, Nick, Rachel, Richard, Sandy Professor: Ying JiunHsieh
Outline 1. Case Introduction 2. Question Discussion 3. Questions and Answers
1. Case Introduction – “Your Garden Gloves” Company Background: • Gardening business • Established 5 years ago • Substantially business growth • Each year 10 new clients and a new employee • Currently 8 seasonal employees
1. Case Introduction – “Your Garden Gloves” Company Background: • Assign crew to do tasks • Crew size range from 2 to 4 workers • Largest job took longer time • Take a investigation
2. Question Discussion Question 1 Which crew size had the highest productivity? Which crew size had the lowest productivity? What are some possible explanations for these results?
Productivity Ratios • Productivity ratios
Explanation Productivity Ratios Productivity Paradox • New workers (Grouping of employees with different experience level) 2. Quality of tools
2. Question Discussion Question 2 After a recent storm, a customer called in a panic, saying that she had planned a garden party for the upcoming weekend and her garden was shambles. The owner decided to send a crew of four workers, even though a two-worker crew would have a higher productivity. Explain the rationale for this decision.
Prioritization Critical activity with high importance and urgency
Rational Explanation • Time pressure • 4 people have the highest total output per day • 4 workers should complete the work asap
Illustration • Assumption: Garden size 20,000 square feet Case 1 Crew size 2 4,234 ft²/day Duration: 4.7 days Case 2 Crew size 4 7,860 ft²/day Duration: 2.5 days
2. Question Discussion Question 3 What is a possible qualitative issue that may very well influence productivity levels that the productivity ratios fail to take into account?
Qualitative Issues 1. New company: • Founded only 5 years ago • Low employee loyalty Solutions: • Offer long-term contracts • Provide a career path • Develop relationships
Qualitative Issues 2. Seasonal work: (weather conditions, location) • 6 month operating time • No continuous work flow through the whole year • Employees may look for permanent jobs → drop outs
Qualitative Issues 3. Standardization: • Standardized processes increase the productivity level of employees Solution: Introduction of standard operation procedures • In long term, employees may feel less motivated and reduce productivity level Solution: Assign different tasks from time to time
Qualitative Issues 4. Incentive plans that reward productivity can increase productivity • Productivity level influenced by structural division between management and labor • Goal: Willingness that workers give their best Solution: Performance related wages
Qualitative Issues 5. Experience of workers • Employees with longer experience have usually a higher productivity level than less experienced workers 6. Quality of tools • Has an impact of the productivity level
3. Questions and Answers
Sources • Operations Management by William J. Stevenson (11th Edition). • http://anywhereworking.org/2013/productivity-hack-friday-actions-urgent-important-matrix/ • http://upload.wikimedia.org/wikipedia/commons/thumb/5/50/Michigan_in_United_States.svg/800px-Michigan_in_United_States.svg.png • http://de.climate-data.org/location/17804/
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After a recent storm, a customer called in a panic, saying that she had planned a garden party for the upcoming weekend and her gar den was in shambles. The owner decided to send a crew of four workers, even though a two-worker crew would have a higher pro- ductivity.
After a recent storm, a customer called in a panic, saying she had planned a garden party for the upcoming weekend and her garden was in a shambles. The owner decided to send a crew of four workers, even though a two-worker crew would have a higher productivity.
Your Garden Gloves Created by Kender Myers, Lauren Scarborough, and Madion Marino Case Intro Company: gardening company based in Michigan that began 5 years ago Purpose: plants and maintains flower gardens for commercial and residential clients Growth: 10 new clients and 1 new
After a recent storm, a customer called in a panic, saying that she had planned a garden party for the upcoming weekend and her garden was in shambles. The owner decided to send a crew
CASE ANALYSIS 2: CHAPTER 2 YOUR GARDEN GLOVES YOUR GARDEN GLOVES IS A SMALL GARDENING BUSINESS LOCATED IN MICHIGAN. THE COMPANY PLANTS AND MAINTAINS FLOWER GARDENS FOR BOTH COMMERCIAL AND RESIDENTILA CLIENTS. THE COMPANY WAS FOUNDED ABOUT FIVE YEARS AGO, AND HAS SINCE GROWN SUBSTANTIALLY, AVERAGING ABOUT 10 NEW CLIENTS AND ONE NEW EMPLOYEE A YEAR.
• Your Garden Gloves is the name of a small gardening company out of Michigan with its main source of revenue being both the planting and maintaining of flower gardens for both commercial and residential customers.
Answered step-by-step. Asked by DukeFang7488. First of all, please study the Operations Tour - Your Garden Gloves case study in Textbook 1 - Chapter 2 (http://bit.ly/gardengloves-case). Next, provide your analysis of the case study by answering the following questions. 1. Which crew size has the highest productivity per worker?
Your Garden Gloves is a small gardening business in Michigan that plants and maintains flower gardens. The owner assigns crews of different sizes to jobs but noticed some large jobs were taking longer than estimated.
Your Garden Gloves is a small gardening business that has grown substantially over five years. The company analyzes crew productivity data and finds crews of two have the highest productivity per worker.
Questions and Answers. 1. Case Introduction – “Your Garden Gloves” Company Background: • Gardening business • Established 5 years ago • Substantially business growth • Each year 10 new clients and a new employee • Currently 8 seasonal employees.