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What is Primary Research and How do I get Started?

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Primary research is any type of research that you collect yourself. Examples include surveys, interviews, observations, and ethnographic research. A good researcher knows how to use both primary and secondary sources in their writing and to integrate them in a cohesive fashion.

Conducting primary research is a useful skill to acquire as it can greatly supplement your research in secondary sources, such as journals, magazines, or books. You can also use it as the focus of your writing project. Primary research is an excellent skill to learn as it can be useful in a variety of settings including business, personal, and academic.

But I’m not an expert!

With some careful planning, primary research can be done by anyone, even students new to writing at the university level. The information provided on this page will help you get started.

What types of projects or activities benefit from primary research?

When you are working on a local problem that may not have been addressed before and little research is there to back it up.

When you are working on writing about a specific group of people or a specific person.

When you are working on a topic that is relatively new or original and few publications exist on the subject.

You can also use primary research to confirm or dispute national results with local trends.

What types of primary research can be done?

Many types of primary research exist. This guide is designed to provide you with an overview of primary research that is often done in writing classes.

Interviews: Interviews are one-on-one or small group question and answer sessions. Interviews will provide a lot of information from a small number of people and are useful when you want to get an expert or knowledgeable opinion on a subject.

Surveys: Surveys are a form of questioning that is more rigid than interviews and that involve larger groups of people. Surveys will provide a limited amount of information from a large group of people and are useful when you want to learn what a larger population thinks.

Observations: Observations involve taking organized notes about occurrences in the world. Observations provide you insight about specific people, events, or locales and are useful when you want to learn more about an event without the biased viewpoint of an interview.

Analysis: Analysis involves collecting data and organizing it in some fashion based on criteria you develop. They are useful when you want to find some trend or pattern. A type of analysis would be to record commercials on three major television networks and analyze gender roles.

Where do I start?

Consider the following questions when beginning to think about conducting primary research:

  • What do I want to discover?
  • How do I plan on discovering it? (This is called your research methods or methodology)
  • Who am I going to talk to/observe/survey? (These people are called your subjects or participants)
  • How am I going to be able to gain access to these groups or individuals?
  • What are my biases about this topic?
  • How can I make sure my biases are not reflected in my research methods?
  • What do I expect to discover?
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Primary Research: What It Is, Purpose & Methods + Examples

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As we continue exploring the exciting research world, we’ll come across two primary and secondary data approaches. This article will focus on primary research – what it is, how it’s done, and why it’s essential. 

We’ll discuss the methods used to gather first-hand data and examples of how it’s applied in various fields. Get ready to discover how this research can be used to solve research problems , answer questions, and drive innovation.

What is Primary Research: Definition

Primary research is a methodology researchers use to collect data directly rather than depending on data collected from previously done research. Technically, they “own” the data. Primary research is solely carried out to address a certain problem, which requires in-depth analysis .

There are two forms of research:

  • Primary Research
  • Secondary Research

Businesses or organizations can conduct primary research or employ a third party to conduct research. One major advantage of primary research is this type of research is “pinpointed.” Research only focuses on a specific issue or problem and on obtaining related solutions.

For example, a brand is about to launch a new mobile phone model and wants to research the looks and features they will soon introduce. 

Organizations can select a qualified sample of respondents closely resembling the population and conduct primary research with them to know their opinions. Based on this research, the brand can now think of probable solutions to make necessary changes in the looks and features of the mobile phone.

Primary Research Methods with Examples

In this technology-driven world, meaningful data is more valuable than gold. Organizations or businesses need highly validated data to make informed decisions. This is the very reason why many companies are proactive in gathering their own data so that the authenticity of data is maintained and they get first-hand data without any alterations.

Here are some of the primary research methods organizations or businesses use to collect data:

1. Interviews (telephonic or face-to-face)

Conducting interviews is a qualitative research method to collect data and has been a popular method for ages. These interviews can be conducted in person (face-to-face) or over the telephone. Interviews are an open-ended method that involves dialogues or interaction between the interviewer (researcher) and the interviewee (respondent).

Conducting a face-to-face interview method is said to generate a better response from respondents as it is a more personal approach. However, the success of face-to-face interviews depends heavily on the researcher’s ability to ask questions and his/her experience related to conducting such interviews in the past. The types of questions that are used in this type of research are mostly open-ended questions . These questions help to gain in-depth insights into the opinions and perceptions of respondents.

Personal interviews usually last up to 30 minutes or even longer, depending on the subject of research. If a researcher is running short of time conducting telephonic interviews can also be helpful to collect data.

2. Online surveys

Once conducted with pen and paper, surveys have come a long way since then. Today, most researchers use online surveys to send to respondents to gather information from them. Online surveys are convenient and can be sent by email or can be filled out online. These can be accessed on handheld devices like smartphones, tablets, iPads, and similar devices.

Once a survey is deployed, a certain amount of stipulated time is given to respondents to answer survey questions and send them back to the researcher. In order to get maximum information from respondents, surveys should have a good mix of open-ended questions and close-ended questions . The survey should not be lengthy. Respondents lose interest and tend to leave it half-done.

It is a good practice to reward respondents for successfully filling out surveys for their time and efforts and valuable information. Most organizations or businesses usually give away gift cards from reputed brands that respondents can redeem later.

3. Focus groups

This popular research technique is used to collect data from a small group of people, usually restricted to 6-10. Focus group brings together people who are experts in the subject matter for which research is being conducted.

Focus group has a moderator who stimulates discussions among the members to get greater insights. Organizations and businesses can make use of this method, especially to identify niche markets to learn about a specific group of consumers.

4. Observations

In this primary research method, there is no direct interaction between the researcher and the person/consumer being observed. The researcher observes the reactions of a subject and makes notes.

Trained observers or cameras are used to record reactions. Observations are noted in a predetermined situation. For example, a bakery brand wants to know how people react to its new biscuits, observes notes on consumers’ first reactions, and evaluates collective data to draw inferences .

Primary Research vs Secondary Research – The Differences

Primary and secondary research are two distinct approaches to gathering information, each with its own characteristics and advantages. 

While primary research involves conducting surveys to gather firsthand data from potential customers, secondary market research is utilized to analyze existing industry reports and competitor data, providing valuable context and benchmarks for the survey findings.

Find out more details about the differences: 

1. Definition

  • Primary Research: Involves the direct collection of original data specifically for the research project at hand. Examples include surveys, interviews, observations, and experiments.
  • Secondary Research: Involves analyzing and interpreting existing data, literature, or information. This can include sources like books, articles, databases, and reports.

2. Data Source

  • Primary Research: Data is collected directly from individuals, experiments, or observations.
  • Secondary Research: Data is gathered from already existing sources.

3. Time and Cost

  • Primary Research: Often time-consuming and can be costly due to the need for designing and implementing research instruments and collecting new data.
  • Secondary Research: Generally more time and cost-effective, as it relies on readily available data.

4. Customization

  • Primary Research: Provides tailored and specific information, allowing researchers to address unique research questions.
  • Secondary Research: Offers information that is pre-existing and may not be as customized to the specific needs of the researcher.
  • Primary Research: Researchers have control over the research process, including study design, data collection methods , and participant selection.
  • Secondary Research: Limited control, as researchers rely on data collected by others.

6. Originality

  • Primary Research: Generates original data that hasn’t been analyzed before.
  • Secondary Research: Involves the analysis of data that has been previously collected and analyzed.

7. Relevance and Timeliness

  • Primary Research: Often provides more up-to-date and relevant data or information.
  • Secondary Research: This may involve data that is outdated, but it can still be valuable for historical context or broad trends.

Advantages of Primary Research

Primary research has several advantages over other research methods, making it an indispensable tool for anyone seeking to understand their target market, improve their products or services, and stay ahead of the competition. So let’s dive in and explore the many benefits of primary research.

  • One of the most important advantages is data collected is first-hand and accurate. In other words, there is no dilution of data. Also, this research method can be customized to suit organizations’ or businesses’ personal requirements and needs .
  • I t focuses mainly on the problem at hand, which means entire attention is directed to finding probable solutions to a pinpointed subject matter. Primary research allows researchers to go in-depth about a matter and study all foreseeable options.
  • Data collected can be controlled. I T gives a means to control how data is collected and used. It’s up to the discretion of businesses or organizations who are collecting data how to best make use of data to get meaningful research insights.
  • I t is a time-tested method, therefore, one can rely on the results that are obtained from conducting this type of research.

Disadvantages of Primary Research

While primary research is a powerful tool for gathering unique and firsthand data, it also has its limitations. As we explore the drawbacks, we’ll gain a deeper understanding of when primary research may not be the best option and how to work around its challenges.

  • One of the major disadvantages of primary research is it can be quite expensive to conduct. One may be required to spend a huge sum of money depending on the setup or primary research method used. Not all businesses or organizations may be able to spend a considerable amount of money.
  • This type of research can be time-consuming. Conducting interviews and sending and receiving online surveys can be quite an exhaustive process and require investing time and patience for the process to work. Moreover, evaluating results and applying the findings to improve a product or service will need additional time.
  • Sometimes, just using one primary research method may not be enough. In such cases, the use of more than one method is required, and this might increase both the time required to conduct research and the cost associated with it.

Every research is conducted with a purpose. Primary research is conducted by organizations or businesses to stay informed of the ever-changing market conditions and consumer perception. Excellent customer satisfaction (CSAT) has become a key goal and objective of many organizations.

A customer-centric organization knows the importance of providing exceptional products and services to its customers to increase customer loyalty and decrease customer churn. Organizations collect data and analyze it by conducting primary research to draw highly evaluated results and conclusions. Using this information, organizations are able to make informed decisions based on real data-oriented insights.

QuestionPro is a comprehensive survey platform that can be used to conduct primary research. Users can create custom surveys and distribute them to their target audience , whether it be through email, social media, or a website.

QuestionPro also offers advanced features such as skip logic, branching, and data analysis tools, making collecting and analyzing data easier. With QuestionPro, you can gather valuable insights and make informed decisions based on the results of your primary research. Start today for free!

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What is Primary Research? Definitions, Methods, Sources, Examples, and More

A man and a woman in an interview. Representing primary research.

Table of Contents

What is Primary Research? Primary Research Meaning

Primary research is a cornerstone of insightful, accurate, and effective decision-making in both academic and professional settings. At its core, primary research refers to the process of collecting data directly from sources rather than relying on previously gathered information, distinguishing it clearly from secondary research . 

The process of directly controlling the collection of the data is pivotal for ensuring the accuracy and relevance of the analysis, enabling researchers to tailor their investigations to specific research questions or problems put to them by stakeholders. This direct involvement contrasts with primary vs secondary research , where the latter often involves analyzing existing data.

Primary research serves as a vital component when seeking answers to your business objectives, filling gaps in existing knowledge and providing new data for analysis. Particularly coming into play when solving research problems with a high degree of specificity and relevance. 

By leveraging primary research, professionals can uncover unique insights, highly specific to their intended target market, tailored to their industry and unique to their product of interest. This level of tailoring is simply not possible through the use of secondary research.

When to Use Primary Research

Selecting the appropriate research method is a critical decision that hinges on the objectives of the study. Primary research is particularly beneficial in scenarios where recent, specific data is required to address a unique problem or question. This method is ideal for:

Academic Research

In the realm of academic research, primary research is indispensable when fresh insights or novel data are necessary to advance knowledge or contribute to scholarly debates. This type of research is crucial for:

  • Exploring New Theories or Models : When a researcher aims to develop or validate a new theory, firsthand data collection is essential. For instance, a psychologist conducting experiments to test a new cognitive behavioral therapy model for anxiety would rely on primary research to gather data on the therapy's effectiveness directly from participants.
  • Filling Knowledge Gaps : Primary research helps fill gaps in existing literature. If a historian is studying a less-documented cultural practice, interviews and observational studies can provide new insights that no secondary sources could offer.
  • Improving Research Rigor : Utilizing primary data enhances the rigor of academic studies. By collecting and analyzing original data, researchers can draw conclusions with greater validity, offering substantial contributions to their fields.

Market Research

Market research utilizes primary research extensively to understand consumer behaviors, preferences, and trends. This method is particularly advantageous for:

  • Product Development : Before launching a new product, companies often use surveys and focus groups to gather consumer feedback on the product concept, design, and functionality. For example, a beverage company considering a new flavor profile might conduct taste tests and focus groups to refine the product based on direct consumer feedback.
  • Customer Satisfaction : To assess and enhance customer satisfaction, businesses frequently employ primary research methods such as customer satisfaction surveys and in-depth interviews. This allows companies to receive real-time feedback and quickly implement changes to improve customer service.
  • Segmentation and Targeting : Through interviews and surveys, companies can identify customer segments and understand their specific needs and preferences. This segmentation enables more effective targeting of marketing efforts and product customization.

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Policy Formulation

Primary research is critical in policy formulation, particularly when policies need to be based on up-to-date and specific data regarding public opinion, needs, and conditions. Primary research methods such as public opinion polls and field observations are commonly used:

  • Understanding Public Needs : Governments and organizations use primary research to gauge public opinion on various issues, from healthcare to urban development. For instance, before implementing a new public transport policy, a city council might conduct surveys to understand residents' preferences and concerns regarding transit options.
  • Evaluating Policy Impact : After a policy is implemented, primary research is used to evaluate its effectiveness. This could involve collecting data on user satisfaction, policy usage, and public perception through direct feedback mechanisms like online polls or public forums.
  • Refining Policies : Continuous primary research is necessary to refine and adjust policies based on direct stakeholder feedback. This dynamic approach ensures that policies remain relevant and effective over time.

In each of these contexts, primary research not only provides the specificity needed for tailored insights but also offers the flexibility to adapt to emerging data and trends, thereby enhancing the overall impact and effectiveness of the research efforts.

Types of Primary Research Methods with Examples

Primary research methods are diverse, each tailored to fit specific study objectives and research environments. These methods enable researchers to gather fresh, firsthand data directly related to their study's focus.

Surveys are structured questionnaires designed to collect data from a target audience. They are used widely due to their versatility in capturing a broad spectrum of information, ranging from customer preferences to behavioral patterns. Surveys can be administered online, in person, or via phone, making them adaptable to various research needs. For instance, a company aiming to gauge customer satisfaction might deploy an online survey to understand the factors influencing their product's user experience. This method allows for quick data collection from a large audience, providing valuable insights into customer sentiment. The volume of respondent data collected via this method also enables analysis via a range of statistical methods, allowing us to understand if the answers we receive are robust, or if there are any hidden patterns which emerge from the data.

One to One Interviews

Interviews involve direct, one-on-one conversations where detailed information is solicited from participants. They are particularly useful for gathering qualitative data, offering deep insights into participants' attitudes, experiences, and emotions. Interviews can be structured, semi-structured, or unstructured, giving researchers flexibility in their approach. Imagine a study exploring the impact of remote work on employee well-being. Conducting semi-structured interviews with employees would offer nuanced understandings of personal experiences, challenges faced, and the overall satisfaction with remote work arrangements. The depth of understanding and information gathered via this process is particularly useful when speaking to participants about difficult or challenging topics of conversation.

Focus Groups

Focus Groups are guided discussions with a small group of participants, typically used to explore new ideas or opinions about products, services, or concepts. This method is invaluable for generating rich, detailed data and for observing the dynamics of participants' interactions and consensus-forming processes. Consider a company developing a new smartphone app. Hosting a focus group session with potential users could unveil insights into user expectations, desired features, and usability concerns, directly influencing the app's development trajectory. Due to the small number of respondents involved in the groups, care must be taken to ensure that you are speaking to a representative sample of your intended audience.

Ethnographic Studies

Ethnographic Studies involve watching and recording the behavior of subjects in their natural environment without intervention. This method is critical for studies where interaction with the subject might alter the outcome. For example, a retailer interested in improving store layout might conduct an observational study to track customer navigation patterns, identifying areas of congestion or overlooked products. Ethnographic studies can uncover vital behaviours which respondents themselves may be unaware of, as researchers seek to identify the unconscious behaviors which may otherwise be hidden from other research methods.

Examples of Primary Sources in Research

Primary research data sources are the lifeblood of firsthand research, providing raw, unfiltered insights directly from the source. These include:

Customer Satisfaction Survey Results: Direct feedback from customers about their satisfaction with a product or service. This data is invaluable for identifying strengths to build on and areas for improvement and typically renews each month or quarter so that metrics can be tracked over time.

NPS Rating Scores from Customers: Net Promoter Score (NPS) provides a straightforward metric to gauge customer loyalty and satisfaction. This quantitative data can reveal much about customer sentiment and the likelihood of referrals.

Ad-hoc Surveys: Ad-hoc surveys can be about any topic which requires investigation, they are typically one-off surveys which zero in on one particular business objective. Ad-hoc projects are useful for situations such as investigating issues identified in other tracking surveys, new product development, ad testing, brand messaging, and many other kinds of projects.

A Field Researcher’s Notes: Detailed observations from fieldwork can offer nuanced insights into user behaviors, interactions, and environmental factors that influence those interactions. These notes are a goldmine for understanding the context and complexities of user experiences.

Recordings Made During Focus Groups: Audio or video recordings of focus group discussions capture the dynamics of conversation, including reactions, emotions, and the interplay of ideas. Analyzing these recordings can uncover nuanced consumer attitudes and perceptions that might not be evident in survey data alone.

Through these examples, it's clear that each primary research method and source serves a distinct purpose, providing unique insights that are crucial for informed decision-making and strategic planning in various contexts.

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Advantages and Disadvantages of Primary Research

Primary research, characterized by its ability to gather firsthand information directly from the source, plays a crucial role in the landscape of research methodologies. Despite its invaluable contributions to the acquisition of new, tailored data, primary research comes with its own set of advantages and disadvantages. Understanding these can help researchers and organizations make informed decisions when planning their research strategies.

Advantages of Primary Research

  • Specificity and Relevance : Primary research allows for the collection of data specifically tailored to the research questions or objectives. This targeted approach ensures that the information gathered is highly relevant and directly applicable to the matter at hand, providing clear insights and facilitating informed decision-making.
  • Control Over Data Quality : When conducting primary research, the researcher has complete control over the quality of data collected. This includes the design of the research method, the selection of participants, and the timing of data collection, all of which contribute to the reliability and validity of the research outcomes.
  • Up-to-Date Information : One of the key strengths of primary research is its ability to produce the most current data possible. This is particularly important in fast-moving sectors where timely information can provide a competitive edge or in academic studies where recent data can lead to groundbreaking conclusions.
  • Proprietary Information : The data collected through primary research is exclusive to the researcher or the commissioning organization. This proprietary nature of the data can offer a strategic advantage, especially in commercial contexts where unique insights can differentiate a company from its competitors.
  • Flexibility : Primary research methods are highly flexible, allowing researchers to adjust their approach based on preliminary findings or to explore unexpected avenues. This adaptability can lead to more comprehensive and nuanced understandings of the research topic.

Disadvantages of Primary Research

  • Cost : Conducting primary research is often expensive due to the costs associated with designing and implementing the study, recruiting participants, and collecting and analyzing data. These expenses can be prohibitive for some organizations or individual researchers.
  • Time : Primary research can be time-consuming, from the initial planning stages through to data collection and data analysis . This extended timeline may not be suitable for projects with tight deadlines or where quick decisions are needed.
  • Complexity : Designing and conducting primary research requires a certain level of expertise to ensure that the data collected is valid, reliable, and relevant. This complexity can pose challenges, particularly for those without extensive research experience.
  • Sample Size and Representativeness : Achieving a sample size that is both large enough to be statistically significant and representative of the broader population can be challenging. Missteps in this area can lead to skewed data and potentially unreliable conclusions.
  • Bias : Despite efforts to minimize bias in research design and implementation, primary research is vulnerable to biases introduced by the researcher, participants, or the research context itself. These biases can affect the objectivity and accuracy of the findings.

In conclusion, primary research is a valuable part of any researcher's toolkit, offering detailed, specific insights that are directly relevant to the research question. However, the decision to undertake primary research should be weighed against the potential costs, time requirements, and complexities involved.

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Primary Research: Methods and Best Practices

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Introduction

What is the definition of primary research, what are examples of primary research, primary vs. secondary research, types of primary research, when to use primary research.

Conducting research involves two types of data: primary data and secondary data . While secondary research deals with existing data, primary research collects new data . Ultimately, the most appropriate type of research depends on which method is best suited to your research question .

While this article discusses the difference between primary and secondary research, the main focus is on primary research, the types of data collected through primary research, and considerations for researchers who conduct primary research.

primary research is

Simply put, researchers conduct primary research to gather new information. When existing data cannot address the research inquiry at hand, the researcher usually needs to collect new data to meet their research objectives.

How do you identify primary research?

Primary research uses collected data that hasn't been previously documented. Primary research typically means collecting data straight from the source (e.g., interviewing a research participant , observing a cultural practice or phenomenon firsthand).

Note that other divides that you should also consider include that of collecting quantitative or qualitative data , and of conducting basic or applied research . Each of these dimensions informs and is informed by your research inquiry.

What are the advantages of primary research?

New data, particularly that which addresses a research gap, can contribute to a novel inquiry and prove compelling to the research audience. When a researcher conducts a literature review and generates a problem statement for their research, they can identify what new data needs to be collected and what primary research method can be used to collect it.

Primary research studies ultimately contribute to theoretical developments and novel insights that an analysis of existing data might not have identified. Research publications in some fields may place a premium on primary research for its potential to generate new scientific knowledge as a result.

What are the disadvantages of primary research?

Primary research is time-consuming and potentially expensive to conduct, considering the equipment and resources needed to collect new data as well as the time required to engage with the field and collect data.

Moreover, primary research relies on new data that has yet to be documented elsewhere, meaning that the research audience is less familiar with the primary data being presented. This might raise issues of transparency and research rigor (e.g., how does the audience know that the data they are shown is trustworthy?).

primary research is

Primary research is common in various fields of research. Let's look at some typical examples of primary research in three different areas.

Education research

Teaching and learning is a field that relies on evidence-based data to make policy recommendations affecting teachers, learning materials, and even classroom requirements. As a result, there are countless methods for collecting relevant data on the various aspects of education.

Observations , interviews , and assessments are just some of the primary research methods that are employed when studying education contexts. Education research acknowledges the full variety of situated differences found in the diversity of learners and their schooling contexts. This makes collecting data that is relevant to the given context and research inquiry crucial to understanding teaching and learning.

primary research is

Market research

Businesses often rely on primary research to understand the target market for their products and services. Since competing businesses tend not to share research on customer insights with each other, primary research collecting original data can be a necessity.

Focus groups , surveys , and user research are typical research tools employed by businesses. Within market research, the goal is typically to understand customers' preferences and use cases for specific products and services.

primary research is

Cultural studies

Fields such as anthropology and sociology count on primary research for understanding cultures and communities. Ethnographic research acknowledges that thick description of cultures and phenomena is more meaningful than only generating universal theories, making the collection of primary data essential to understanding the full diversity of the social world.

Researchers examining culture often collect data through interviews, observations, and photovoice, among other research methods. These methods look at the social world through the eyes of the research participants to generate an immersive view of cultures and groups with which audiences may not be familiar.

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Primary research data stands in contrast to secondary research data, which is any data that has been previously collected and documented. In some situations, existing data may be abundant and available, making secondary research a more feasible approach to generating theory and identifying key insights.

Secondary research methods are employed in all fields of research. Market researchers conduct secondary research when there is already existing data about a target market. In particular, secondary market research might look at previous trends in the popularity of products to make predictions about the demand for new products.

Scholarly researchers can use secondary sources such as corpora, news articles, and online videos to make assertions about language and culture. Analytical approaches such as discourse analysis and content analysis can be well suited to analyzing data collected through secondary research methods.

Ultimately, primary and secondary research go hand in hand. The main function of research in building knowledge does not necessarily depend on the use of primary data collection . Rather, it is a matter of whether data needs to be collected in order to address your research inquiry, or relevant data already exists and you can access it.

There are many research methods used to collect data for primary research. The research method that works best for you depends on what you are looking to do with your research project.

This section lists some of the common primary data collection methods that researchers rely on.

One-on-one interviews are useful for capturing perspectives from research participants. Direct interactions can tell researchers what perspectives their research participants have and the thinking behind those perspectives.

Interview research is a complex and detailed methodology that includes several types of interviews to suit various research inquiries. Researchers can choose between structured interviews , semi-structured interviews , and unstructured interviews , depending on the nature of interaction they are looking to establish.

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Focus groups

Focus groups are discussions that involve multiple research participants and are led by a moderator. Similar to interviews, the primary goal is to gather information about people's perspectives. Yet focus groups are distinct, because they can capture how people interact and build meaning when discussing a particular topic.

Market researchers may consider conducting a focus group discussion when they want to know more about how a particular group feels about a product or service. Researchers in linguistics and anthropology might be interested in observing how a group of people construct meaning with each other.

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Observations

In research involving naturalistic inquiry and the social world, the researcher can gather information directly from the field through observational research methods . Primary data takes the form of field notes , audio and video recordings , their resulting transcripts , and even images of objects of interest.

For quantitative research inquiries, observation entails measuring the amount of activity or the frequency of particular phenomena. Qualitative observations look for patterns in cultural or social practices and document significant events in the field.

primary research is

When the objective is to capture perspectives from large numbers of people, surveys are a good research method for collecting novel data. In-person questionnaires and online surveys can be used to quickly collect data at scale.

Surveys are used for conducting primary research in both quantitative and qualitative research . The structure of survey questions provide data that can be measured quantitatively, while open-ended survey responses require qualitative data analysis .

primary research is

Experiments

While the above methods emphasize or are involved with naturalistic inquiry, experiments are a different form of primary research that is far more controlled. When you want to understand the relationship between various elements in a certain context (e.g., the effect of water and fertilizer on plant growth), a controlled experiment is a typical research approach to empirically establish scientific knowledge.

Experiments focus on a specific set of factors from the research phenomenon to understand causal relationships between variables. Experiments are a common primary research method in physical sciences, but they are also extensively used in psychology, education, and political science, among other areas.

primary research is

The decision to conduct a primary or secondary study is a question of whether existing data is sufficient to satisfy the research inquiry at hand. Where data does not exist, primary research should be conducted.

Consider an example research study regarding ideal teaching methods in elementary school contexts in a developing country in Asia. Just because there is abundant data on the same topic in elementary schools in Western countries does not preclude the possibility of novel theoretical developments in schools in Asia. This becomes particularly important if insights based on existing data from other contexts may not be applicable to the present context.

Note that this does not mean that a secondary research study is any less novel than a primary study. Indeed, many fields and methodologies rely extensively on analyzing existing data. For example, studies that employ discourse analysis and content analysis typically (though not always) rely on existing sources of data to facilitate understanding of language use in real-world situations.

As a result, the choice between primary and secondary research can be seen as more of a practical consideration than a matter of a study's potential contribution to scientific knowledge. Novelty in research is as much about the data collection as it is about the resulting analysis. If you require data for your study where none exists, then data from primary research is your best option.

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Primary Research | Definition, Types, & Examples

Published on 15 January 2023 by Tegan George .

Primary research is a research method that relies on direct data collection , rather than relying on data that’s already been collected by someone else. In other words, primary research is any type of research that you undertake yourself, firsthand, while using data that has already been collected is called secondary research.

Primary research is often used in qualitative research , particularly in survey methodology, questionnaires, focus groups, and various types of interviews . While quantitative primary research does exist, it’s not as common.

Table of contents

When to use primary research, types of primary research, examples of primary research, advantages and disadvantages of primary research, frequently asked questions.

Primary research is any research that you conduct yourself. It can be as simple as a 2-question survey, or as in-depth as a years-long longitudinal study . The only key is that data must be collected firsthand by you.

Primary research is often used to supplement or strengthen existing secondary research. It is usually exploratory in nature, concerned with examining a research question where no preexisting knowledge exists. It is also sometimes called original research for this reason.

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Primary research can take many forms, but the most common types are:

  • Surveys and questionnaire
  • Observational studies
  • Interviews and focus groups
  • Surveys and questionnaires

Surveys and questionnaires collect information about a group of people by asking them questions and analyzing the results. They are a solid choice if your research topic seeks to investigate something about the characteristics, preferences, opinions, or beliefs of a group of people.

Surveys and questionnaires can take place online, in person, or through the mail. It is best to have a combination of open-ended and closed-ended questions, and how the questions are phrased matters. Be sure to avoid leading questions, and ask any related questions in groups, starting with the most basic ones first.

Observational studies are an easy and popular way to answer a research question based purely on what you, the researcher, observes. If there are practical or ethical concerns that prevent you from conducting a traditional experiment , observational studies are often a good stopgap.

There are three types of observational studies: cross-sectional studies , cohort studies, and case-control studies. If you decide to conduct observational research, you can choose the one that’s best for you. All three are quite straightforward and easy to design – just beware of confounding variables and observer bias creeping into your analysis.

Similarly to surveys and questionnaires, interviews and focus groups also rely on asking questions to collect information about a group of people. However, how this is done is slightly different. Instead of sending your questions out into the world, interviews and focus groups involve two or more people – one of whom is you, the interviewer, who asks the questions.

There are 3 main types of interviews:

  • Structured interviews ask predetermined questions in a predetermined order.
  • Unstructured interviews are more flexible and free-flowing, proceeding based on the interviewee’s previous answers.
  • Semi-structured interviews fall in between, asking a mix of predetermined questions and off-the-cuff questions.

While interviews are a rich source of information, they can also be deceptively challenging to do well. Be careful of interviewer bias creeping into your process. This is best mitigated by avoiding double-barreled questions and paying close attention to your tone and delivery while asking questions.

Alternatively, a focus group is a group interview, led by a moderator. Focus groups can provide more nuanced interactions than individual interviews, but their small sample size means that external validity is low.

Primary research can often be quite simple to pursue yourself. Here are a few examples of different research methods you can use to explore different topics.

Primary research is a great choice for many research projects, but it has distinct advantages and disadvantages.

Advantages of primary research

Advantages include:

  • The ability to conduct really tailored, thorough research, down to the ‘nitty-gritty’ of your topic . You decide what you want to study or observe and how to go about doing that.
  • You maintain control over the quality of the data collected, and can ensure firsthand that it is objective, reliable , and valid .
  • The ensuing results are yours, for you to disseminate as you see fit. You maintain proprietary control over what you find out, allowing you to share your findings with like-minded individuals or those conducting related research that interests you for replication or discussion purposes.

Disadvantages of primary research

Disadvantages include:

  • In order to be done well, primary research can be very expensive and time consuming. If you are constrained in terms of time or funding, it can be very difficult to conduct your own high-quality primary research.
  • Primary research is often insufficient as a standalone research method, requiring secondary research to bolster it.
  • Primary research can be prone to various types of research bias . Bias can manifest on the part of the researcher as observer bias , Pygmalion effect , or demand characteristics . It can occur on the part of participants as a Hawthorne effect or social desirability bias .

The 3 main types of primary research are:

Exploratory research explores the main aspects of a new or barely researched question.

Explanatory research explains the causes and effects of an already widely researched question.

There are several methods you can use to decrease the impact of confounding variables on your research: restriction, matching, statistical control, and randomisation.

In restriction , you restrict your sample by only including certain subjects that have the same values of potential confounding variables.

In matching , you match each of the subjects in your treatment group with a counterpart in the comparison group. The matched subjects have the same values on any potential confounding variables, and only differ in the independent variable .

In statistical control , you include potential confounders as variables in your regression .

In randomisation , you randomly assign the treatment (or independent variable) in your study to a sufficiently large number of subjects, which allows you to control for all potential confounding variables.

A questionnaire is a data collection tool or instrument, while a survey is an overarching research method that involves collecting and analysing data from people using questionnaires.

When conducting research, collecting original data has significant advantages:

  • You can tailor data collection to your specific research aims (e.g., understanding the needs of your consumers or user testing your website).
  • You can control and standardise the process for high reliability and validity (e.g., choosing appropriate measurements and sampling methods ).

However, there are also some drawbacks: data collection can be time-consuming, labour-intensive, and expensive. In some cases, it’s more efficient to use secondary data that has already been collected by someone else, but the data might be less reliable.

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Everything you need to know about primary research

Last updated

28 February 2023

Reviewed by

Miroslav Damyanov

They might search existing research to find the data they need—a technique known as secondary research .

Alternatively, they might prefer to seek out the data they need independently. This is known as primary research.

Analyze your primary research

Bring your primary research together inside Dovetail and uncover actionable insights

  • What is primary research?

During primary research, the researcher collects the information and data for a specific sample directly.

Types of primary research

Primary research can take several forms, depending on the type of information studied. Here are the four main types of primary research:

Observations

Focus groups

When conducting primary research, you can collect qualitative or quantitative data (or both).

Qualitative primary data collection provides a vast array of feedback or information about products and services. However, it may need to be interpreted before it is used to make important business decisions.

Quantitative primary data collection , on the other hand, involves looking at the numbers related to a specific product or service.

  • What types of projects can benefit from primary research?

Data obtained from primary research may be more accurate than if it were obtained from previous data samples.

Primary research may be used for

Salary guides

Industry benchmarks

Government reports

Any information based on the current state of the target, including statistics related to current information

Scientific studies

Current market research

Crafting user-friendly products

Primary research can also be used to capture any type of sentiment that cannot be represented statistically, verbally, or through transcription. This may include tone of voice, for example. The researcher might want to find out if the subject sounds hesitant, uncertain, or unhappy.

  • Methods for conducting primary research

Your methods for conducting primary research may vary based on the information you’re looking for and how you prefer to interact with your target market.

Surveys are a method to obtain direct information and feedback from the target audience. Depending on the target market’s specific needs, they can be conducted over the phone, online, or face-to-face.

Observation

In some cases, primary research will involve watching the behaviors of consumers or members of the target audience.

Communication with members of the target audience who can share direct information and feedback about products and services.

Test marketing

Explore customer response to a product or marketing campaign before a wider release.

Competitor visits

Competitor visits allow you to check out what competitors have to offer to get a better feel for how they interact with their target markets. This approach can help you better understand what the market might be looking for.

This involves bringing a group of people together to discuss a specific product or need within the industry. This approach could help provide essential insights into the needs of that market.

Usability testing

Usability testing allows you to evaluate a product’s usability when you launch a live prototype. You might recruit representative users to perform tasks while you observe, ask questions, and take notes on how they use your product.

  • When to conduct primary research

Primary research is needed when you want first-hand information about your product, service, or target market. There are several circumstances where primary research may be the best strategy for getting the information you need.

You might use it to:

Understand pricing information, including what price points customers are likely to purchase at. 

Get insight into your sales process. For example, you might look at screenshots of a sales demo, listen to audio recordings of the sales process, or evaluate key details and descriptions. 

Learn about problems your consumers might be having and how your business can solve them.

Gauge how a company feels about its competitors. For example, you might want to ask an e-tailer if they plan to offer free shipping to compete with Amazon, Walmart, and other major retailers.

  • How to get started with primary research

Step one: Define the problem you’re trying to answer. Clearly identify what you want to know and why it’s important. Does the customer want you to perform the “usual?” This is often the case if they are new, inexperienced, or simply too busy and want to have the task taken care of.

Step two: Determine the best method for getting those answers. Do you need quantitative data , which can be measured in multiple-choice surveys? Or do you need more detailed qualitative data , which may require focus groups or interviews?

Step three: Select your target. Where will you conduct your primary research? You may already have a focus group available; for example, a social media group where people already gather to discuss your brand.

Step four: Compile your questions or define your method. Clearly set out what information you need and how you plan to gather it.

Step five: Research!

  • Advantages of primary research

Primary research offers a number of potential advantages. Most importantly, it offers you information that you can’t get elsewhere.

It provides you with direct information from consumers who are already members of your target market or using your products.

You are able to get feedback directly from your target audience, which can allow you to immediately improve products or services and provide better support to your target market.

Primary data is current. Secondary sources may contain outdated data.

Primary data is reliable. You will know what methods you used and how the data relates to your research because you collected it yourself.

  • Disadvantages of primary research

You might decide primary research isn’t the best option for your research project when you consider the disadvantages.

Primary research can be time-consuming. You will have to put in the time to collect data yourself, meaning the research may take longer to complete.

Primary research may be more expensive to conduct if it involves face-to-face interactions with your target audience, subscriptions for insight platforms, or participant remuneration.

The people you engage with for your research may feel disrupted by information-gathering methods, so you may not be able to use the same focus group every time you conduct that research.

It can be difficult to gather accurate information from a small group of people, especially if you deliberately select a focus group made up of existing customers. 

You may have a hard time accessing people who are not already members of your customer base.

Biased surveys can be a challenge. Researchers may, for example, inadvertently structure questions to encourage participants to respond in a particular way. Questions may also be too confusing or complex for participants to answer accurately.

Despite the researcher’s best efforts, participants don’t always take studies seriously. They may provide inaccurate or irrelevant answers to survey questions, significantly impacting any conclusions you reach. Therefore, researchers must take extra caution when examining results.

Conducting primary research can help you get a closer look at what is really going on with your target market and how they are using your product. That research can then inform your efforts to improve your services and products.

What is primary research, and why is it important?

Primary research is a research method that allows researchers to directly collect information for their use. It can provide more accurate insights into the target audience and market information companies really need.

What are primary research sources?

Primary research sources may include surveys, interviews, visits to competitors, or focus groups.

What is the best method of primary research?

The best method of primary research depends on the type of information you are gathering. If you need qualitative information, you may want to hold focus groups or interviews. On the other hand, if you need quantitative data, you may benefit from conducting surveys with your target audience.

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Primary research or a primary study refers to a research article that is an author’s original research that is almost always published in a peer-reviewed journal. A primary study reports on the details, methods and results of a research study. These articles often have a standard structure of a format called IMRAD, referring to sections of an article: Introduction, Methods, Results and Discussion. Primary research studies will start with a review of the previous literature, however, the rest of the article will focus on the authors’ original research. Literature reviews can be published in peer-reviewed journals, however, they are not primary research.

Primary studies are part of primary sources but should not be mistaken for primary documents. Primary documents are usually original sources such as a letter, a diary, a speech or an autobiography. They are a first person view of an event or a period. Typically, if you are a Humanities major, you will be asked to find primary documents for your paper however, if you are in Social Sciences or the Sciences you are most likely going to be asked to find primary research studies. If you are unsure, ask your professor or a librarian for help.

A primary research or study is an empirical research that is published in peer-reviewed journals. Some ways of recognizing whether an article is a primary research article when searching a database:

1. The abstract includes a research question or a hypothesis,  methods and results.

primary research is

2. Studies can have tables and charts representing data findings.

primary research is

3. The article includes a section for "methods” or “methodology” and "results".

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4. Discussion section indicates findings and discusses limitations of the research study, and suggests further research.

primary research is

5. Check the reference section because it will refer you to the studies and works that were consulted. You can use this section to find other studies on that particular topic.

primary research is

The following are not to be confused with primary research articles:

- Literature reviews

- Meta-analyses or systematic reviews (these studies make conclusions based on research on many other studies)

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