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9 “Speed Bump” presentation Slides You Don’t Need in Your Presentation

There are all kinds of techniques for creating a great presentation and just as many ways to ruin one.

Here are 9 common slide habits that may lead to presentations that fall short of the mark.

Taken individually none of these are fatal, but each takes away from the effectiveness of your presentation and the impression you make on your audience.

You won’t always be able to eliminate all of these from your presentation decks. There may be constraints placed on you by event organizers, company culture, personal preference, and by time and budget.

But in general, each of these is a speed bump on the road to a smooth, persuasive presentation.

1.The “Handshake Slide” (And Other Stock Photo Clichés)

Audiences have had enough of cliché stock photos . They are bombarded with these in advertising and marketing every day.

In the business world, some of the most common of these include the handshake to indicate a partnership or a mutually beneficial deal, a group of hard-working smiling people around a conference table to demonstrate collaboration and teamwork, and people huddled together looking at the screen of a laptop to indicate sharing of information.

There are literally hundreds of millions of photographic images available online that would better serve your presentation than a cliché stock photo . You can use scenic images, historical images, images from sports, theater and the arts. There are many inexpensive stock photo sites offering images that can help you go beyond these clichés.

2. Agenda Slide

When you sit down to craft your presentation it’s only natural to think about your agenda, what you intend to pass on to your audience, what subjects you intend to cover and so on. But the “traditional” agenda slide can be unnecessary administrative clutter in your presentation.

Instead of showing the agenda, you can say a few words about what the audience should expect from your presentation. But as a slide, the agenda is a dull beginning that will lose people from the start. Sometimes, having an agenda slide is part of your organization’s culture and it’s unavoidable. If you need to use one, keep it simple with minimal text, and fill in the details verbally.

Here is an example of an agenda slide from Garr Reynolds (Presentation Zen) that I like:

3. Housekeeping Slide

Another showstopper is the housekeeping slide. Housekeeping is content unrelated to your topic that you or someone else feels the audience should be aware of.

Housekeeping items include the conference or event schedule, announcements of prize giveaways, and encouragement to fill out an event survey.

You were no doubt invited to speak before your audience because of your expertise on a particular topic. You are there to inform and inspire. Churchill never started a speech by telling people to enjoy the buffet afterward.

In a conference, leave the announcements to the MC or to the host (unless you are the MC). That’s not your job. It distracts people from your key message and diminishes your stature as a respected leader and authority.

4. The “Eye Chart” Slide

We’ve all seen slides with too much information on them. To mitigate this, some presentation experts offer guidelines about the number of words or number of bullet points, or length of sentences on a slide.

An overly dense slide will overwhelm your audience and be difficult to present. The key is not to use arbitrary rules but to keep your slides clean, simple, and uncluttered. Step back and look at your slide from the audience’s perspective. If it looks to you like there’s too much on it, fix it.

Slides should serve as backdrops for your presentation, providing visual support. No one expects the entire presentation to be printed on the slides. If that were the case, you would not need to show up.

I have even heard presenters introduce a slide by saying, “I apologize, this one’s a bit of an eye chart.” If you find yourself saying this or thinking this, it’s time to reduce your slide content to the bare essentials.

Exception below:

In some technical presentations, the slides are used as a report afterward. In those cases, you get some leeway on the amount of information on the slides. Don’t apologize for it. Just make sure you guide the audience through the slide content, and make them aware of the key points to pay attention to.

With that said, don’t use the “technical presentation” as an excuse to be lazy. I come from an engineering background, and I know that it only takes a small amount of effort to streamline your data if you choose to.

5. The Cartoon Slide

In most cases, your audience will probably have a good sense of humor. Humor is a great way to connect with an audience and put them at ease. Well-placed humorous remarks can also help relax the audience and the speaker.

There is often the temptation to add a captioned cartoon to a slide to use humor to make a point in the presentation. While there are people who will be amused by the cartoon, it can land with a dull thud for others.

It’s also a little inauthentic. The cartoon doesn’t showcase your sense of humor as much as it does the person who created the cartoon. Think about ways to introduce subtle, appropriate, inoffensive humor in your remarks and anecdotes, and you’ll both inform and entertain your audience. (And remember, use of a cartoon without permission could be a copyright violation.)

6.The “Bumper Sticker” Slide

I’ve seen hundreds of business presentations with what I call the “Bumper Sticker” slide.

This is a slide covered with dozens of logos flashed on screen with no comment or context for the audience.

The logos are intended to represent a company’s customers, clients, partners, etc. The more logos, the better, and the better known the logos, the more impressive the slide.

The problem with this kind of slide is it contains nearly no information on its own. The audience doesn’t gain any understanding of why these companies do business with your company, what value they realized from doing so, what problem you solved or what need you filled.

Instead of a wall of logos with no context, it’s better to present a few key customer examples or testimonials with details on why they chose your company that might resonate with your audience who are considering doing the same.

At least do the following:

At a minimum, if you’re going to use a logo slide, give your audience some context verbally, by saying something like, “Here is a small sample of our happy customers. As you can see we’ve worked with Yahoo, Google, Zendesk, Ancestry.com, and many other Bay Area organizations.”

7. Inappropriate Clip Art Slide

Source of image

Anyone who has used PowerPoint or who has spent any amount of time on Google Image Search knows about the millions of clipart images available.

The problem is every amateur presentation designer has access to these and uses them liberally. Since they are overused, they can make your presentation look cheap or hastily assembled. If possible, use some other kind of graphical device to make your points, such as a compelling photographic image, a simple, eye-catching chart or a few well-chosen words to support your story.

Some of my clients use modern icons instead of clip art and properly used they look great. However, in a few years, these will likely go out of style as well. If you use clip arts it’s time to upgrade and if you are using modern icons be prepared to move on soon.

8. The Online Resource List Slide

We live in both the analog and digital worlds. It’s only natural that it in a presentation there might be an opportunity to direct your audience to additional resources online that will help them learn more about your presentation topic, or yourself, or your business.

However, if you’re giving an interesting presentation and you have their attention, it is highly unlikely that they will have the time to write down or memorize a complex web address or social media identity.

If you are going to provide information of this kind in your presentation, keep to a few key resources and make sure they can be accessed simply. One way to do this is to have a simple link from a blog or website home page where you keep all these resources online and direct people to a single URL.

A long list of resources might be impressive and useful in a brochure or on a web page, but is just more distraction and more clutter in a visual presentation.

9. Lazy Title Slide

Often when developing a presentation, we start with an abstract and then move on to an outline. There might be headings such as “Introduction,” “Our Strategy,” and “Product Availability.”

Sometimes as we transition from the outline to a storyboard and finished slides in PowerPoint, these index and descriptive headings and subheadings make their way onto the slides as titles. And they make boring titles that don’t do anything to help you get your message across.

For example, instead of a slide title “Our Strategy,” wouldn’t a title like “A Strategy for Reducing Operating Costs” be more compelling? I call this making your slide titles work for you.

A study published in the Applied Research Journal demonstrated that a full-sentence and a conclusive headline is 17 percent more memorable than a simple non-descriptive headline.

Slide titles should be much more than descriptive index headings. They are on the slide to directly contribute to the job at hand — persuading your audience and making your message memorable.

These are just a few items that can be removed from a presentation to make it more effective.

Sometimes it will make sense to leave some of them in. Generally, when you can eliminate these bad slides as you craft your presentations, you will create more effective content, make your message more powerful and improve your connection with your audience.

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The one-word that hooks your audience every single time.

11 tips for effective workplace housekeeping

Every worker plays a part.

• Housekeeping can help prevent injuries and improve productivity.
• Every worker should play a role in housekeeping, even if that means keeping his or her own workspace clean.
• Housekeeping should be an ongoing process, not a one-time practice.

To some people, the word “housekeeping” calls to mind cleaning floors and surfaces, removing dust, and organizing clutter.

But in a work setting, it means much more. Housekeeping is crucial to safe workplaces. It can help prevent injuries and improve productivity and morale, as well as make a good first impression on visitors, according to Cari Gray, safety consultant for the Ohio Bureau of Workers’ Compensation. It also can help an employer avoid potential fines for non-compliance.

The practice extends from traditional offices to industrial workplaces, including factories, warehouses and manufacturing plants that present special challenges such as hazardous materials, combustible dust and other flammables. Experts agree that all workplace safety programs should incorporate housekeeping, and every worker should play a part. In addition, housekeeping should have management’s commitment so workers realize its importance. Here are 11 tips.

OSHA’s Walking-Working Surfaces Standard (1910.22(a)) states that all workplaces should be “kept clean and orderly and in a sanitary condition.” The rule includes passageways, storerooms and service rooms. Floors should be clean and dry. Drainage should be present where “wet processes are used.”

Employers should select adequate flooring (e.g., cement, ceramic tile or another material), as different types of flooring hold up better under certain conditions, said Fred Norton, technical director of ergonomics and manufacturing technology for Risk Control Services, Liberty Mutual Insurance in Walnut Creek, CA. Then, develop and implement procedures using appropriate cleaners.

“Things like oils and grease – if you don’t use the right kind of cleaning protocols, you’ll just spread slipperiness around rather than getting it up and off the floor,” Norton said.

To help prevent slip, trip and fall incidents, the Canadian Center for Occupational Health and Safety recommends the following:

• Report and clean up spills and leaks.
• Keep aisles and exits clear of items.
• Consider installing mirrors and warning signs to help with blind spots.
• Replace worn, ripped or damage flooring.
• Consider installing anti-slip flooring in areas that can’t always be cleaned.
• Use drip pans and guards.

In addition, provide mats, platforms, false floors or “other dry standing places” where useful, according to OSHA. Every workplace should be free of projecting nails, splinters, holes and loose boards.

Gray added that employers should audit for trip hazards, and encourage workers to focus on the task at hand.

The National Safety Council “Supervisors’ Safety Manual” includes these precautionary measures for fire safety:

• Keep combustible materials in the work area only in amounts needed for the job. When they are unneeded, move them to an assigned safe storage area.
• Store quick-burning, flammable materials in designated locations away from ignition sources.
• Avoid contaminating clothes with flammable liquids. Change clothes if contamination occurs.
• Keep passageways and fire doors free of obstructions. Stairwell doors should be kept closed. Do not store items in stairwells.
• Keep materials at least 18 inches away from automatic sprinklers, fire extinguishers and sprinkler controls. The 18-inch distance is required, but 24 to 36 inches is recommended. Clearance of 3 feet is required between piled material and the ceiling. If stock is piled more than 15 feet high, clearance should be doubled. Check applicable codes, including Life Safety Code, ANSI/NFPA 101-2009.
• Hazards in electrical areas should be reported, and work orders should be issued to fix them.

An industrial hygienist should test the workplace for exposures if air quality and dust are concerns, Gray said.

NFPA 654 – a standard on preventing fire and dust explosions – addresses identifying hazard areas, controlling dust and housekeeping. The standard states that vacuuming is the “preferred” method of cleaning. Sweeping and water wash-down are other options. “Blow-downs” using compressed air or steam is allowed for inaccessible or unsafe surfaces.

Industrial vacuums can clean walls, ceilings, machinery and other places, CCOHS notes.

“You want to use wet methods or have high-efficiency vacuum systems,” said Steve Ahrenholz, senior industrial hygienist at NIOSH’s Division of Surveillance, Hazard Evaluations and Field Studies. “You don’t want to use just a shop vac or dry-sweep it – definitely not using compressed air to blow it. [Then] you’re just re-suspending the dust and distributing it all over.”

Dust also can affect equipment’s length of life and quality of products, Ahrenholz added.

The S+H editorial team interviews Cary Usrey, vice president of operations at SafetyStratus, about workplace housekeeping in the June 2022 episode of Safety+Health 's “On the Safe Side” podcast.

Additionally, separate cleaning protocols may be needed for different areas to prevent cross-contamination, Norton notes. Avoid using the same mop to clean both an oily spill and in another area, for example.

If the materials are toxic, industrial hygiene testing, uniforms and showering facilities might be needed, Gray said. Employees who work with toxic materials should not wear their work clothes home, Ahrenholz added.

Other tips include stacking boxes and materials straight up and down to keep them from falling, said Paul Errico, a Fairfield, CT-based safety consultant. Place heavy objects on lower shelves, and keep equipment away from the edges of desks and tables. Also, refrain from stacking objects in areas where workers walk, including aisles.

Keep layout in mind so workers are not exposed to hazards as they walk through areas, Norton added.

“When an area is cluttered, you’re going to likely have a cut or laceration injury,” she said. “You’re not going to have as much room to set up your workstation like you should and move around. You’re going to be twisting your body rather than moving your whole body.”

The Ohio Bureau of Workers’ Compensation recommends that workers return tools and other materials to storage after using them, and dispose of materials that are no longer needed.

Keep aisles, stairways, emergency exits, electrical panels and doors clear of clutter, and purge untidy areas. Empty trash receptacles before they overflow.

Read tips 7 through 11 on page 2 >>

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The Guide to Housekeeping SOPs (Standard Operating Procedures) Checklists

Housekeeping • Hotel SOP (Standard Operating Procedures)

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What is an SOP for hotel housekeeping?

A housekeeping SOP⁠—or standard operating procedure⁠—is a step-by-step set of instructions on how to complete each housekeeping task.   These processes are approved by management, and all housekeepers are expected to follow them to ensure consistency, accuracy, and quality. 

A key component of SOPs is a set of checklists, where housekeepers can tick off each step of the cleaning process as they make their way through each room. But SOPs are also documented workflows, which ensure housekeepers complete tasks in a particular order to ensure efficiency and safety. 

The importance of housekeeping SOPs

SOPs are an essential component of any job role as it helps to set the standard for how a job is to be done. This is especially true when working in hospitality since each task has a direct impact on customer satisfaction. Each employee can interpret task requirements differently if you don’t get specific.

For example, “clean the shower” for one housekeeper might look like wiping down the tiles, while someone else might scrub the grout, clean out the drain, clean the showerhead, etc. Putting cleaning standards in place for your housekeepers to follow is just the first step.

You also need to present SOPs in a way that makes your staff more willing to adopt them. We’ll cover that below, but first, here are some of the   reasons why SOPs are so crucial for hotel housekeeping staff :

1. SOP hotel housekeeping for performance management /accountability

If you have no standards in place, then it's impossible to manage and track your housekeeping department's performance. If they aren't held accountable for all their duties, then things are much more likely to be missed. SOPs will encourage compliance as housekeepers know they are responsible for following each practice and reporting that they've done it.

For example, if a housekeeper says they've scrubbed the bathroom sink, but a guest complains about a dirty sink, then you know there's a disconnect.   Using SOPs will enable you to implement performance management and identify where the staff is excelling and where they need additional training.

2. SOP for housekeeping department quality control /consistency

SOPs help to prevent misunderstandings about what good housekeeping looks like. Without guidance, each staff member will complete cleaning practices differently, and it may not be to a standard that you're happy with.

Quality control is essential in hospitality, as hotels strive to meet guest demands for cleanliness. Anything less than spotless could result in a bad review, and news travels fast. A few complaints about cleanliness could be detrimental to your business.

Guests are often booking accommodation based on the photos you display through your online booking platforms and will expect their room to closely resemble that spotlessly clean, beautifully presented picture they saw online. SOPs ensure that tasks are done consistently across all rooms. It could be as simple as how they put on bed linen, tie back the curtains, or lay out the toiletries. All these small details are integral to the overall guest experience.

A good SOP will ensure housekeepers know exactly what standards to follow regarding consistency and presentation, giving you confidence that the version of your hotel you present in your marketing matches reality as closely as possible.

3. Safety SOP for the housekeeping department

Often, SOPs aren't implemented until something prompts them, such as an accident. But we believe proactivity is better than reactivity. Standard operating procedures can help prevent injury or danger to your housekeeping staff, maintenance department, and guests. After all, housekeepers work with toxic chemicals, slippery surfaces, and often heavy loads.

SOPs will dictate how your staff can operate safely to minimize the risks involved on the job, such as diluting concentrated chemicals, what chemicals should be used to clean different surfaces, and in what order you should clean the room.

This is also important for the safety of guests. Health and safety standards are even higher at the current time due to the pandemic, which means rooms and public areas require the use of powerful disinfectants, and housekeepers have to ensure nothing is missed.

If a housekeeper hasn't cleaned adequately, it could pose a severe risk to guests⁠—and nobody wants to stay at a hotel where guests contract an illness due to unsanitary conditions. A bad news story or string of negative reviews along these lines could be fatal to your business.

4. Housekeeping standard operating procedure for training

SOPs are valuable   housekeeping training   resources for staff. You can use them as part of new staff onboarding, as well as for continuous training. Housekeeping staff will always be able to reference the SOPs whenever they are unsure how to execute a specific task.

When you implement a new process, you can update the SOPs and notify staff of the changes. This will mean that they will be held accountable for implementing the new processes as opposed to telling them and then it is forgotten about. If you just update paper checklists and print out new ones it’s very likely that your housekeeping staff won’t bother to implement the changes, nor will you have a solid way to track if they do. 

Essential SOPs for housekeeping in hotels

When you’re creating SOPs for housekeeping, there are three main areas you'll need to cover:

1. Preparing rooms for check-in

This workflow will list each step that housekeepers need to take to get a room ready for the next guests to check-in.   Beyond just the basics like making the bed with fresh linen, cleaning the ashtrays, and restocking supplies, these SOPs need to detail precisely how housekeepers need to perform these duties .

Check out some of our SOP   housekeeping training checklist   examples below to see what this could look like.

2. Cleaning occupied rooms

Rooms require daily cleaning throughout a guest's stay. Cleaning procedures while the guests are there will look different than when the space is empty. Some of the cleaning methods for occupied rooms will include making the bed, replacing used towels, using the vacuum cleaner on carpeted areas, replenishing bathroom supplies, etc. ‍

3. Maintaining common areas

Not to be overlooked is the importance of ensuring your hotel’s high standards are kept up throughout common areas, such as in the halls, the breakfast room, and the foyer.

Sometimes, certain elements here, such as dusting lamps on the front desk, might get forgotten or consistently deprioritized in favor of the more urgent need to turn rooms around for guests. But you can’t afford to let your standards slip anywhere, particularly during the pandemic, when any dusty service can be taken as evidence of an overall lack of care that might not be reflective of your hotel.

Examples of SOP housekeeping checklists

Here are a few examples of useful housekeeping SOP checklists.   Sign up for our newsletter to receive more SOPs that you can use for your operations, directly to your inbox.  

1. Cleaning the shower SOP for housekeeping hotel

• Pre-treat soap scum by running hot water for 2 minutes to loosen up the grime.
• Spray the all-purpose cleaning solution onto the shower tiles, including the grout, and let it sit for 5 minutes. 
• Use the bristle brush to scrub tiles in a circular motion from the top of the shower down. 
• Rinse with warm water. 
• Dry the tiles using a clean towel, ensuring there is no water pooling in the crevices. 

2. Regular upholstery cleaning (couches and chairs) 

• Use the dry brush in circular motions over the fabric to loosen dust or debris, being careful of delicate areas such as buttons or folds.
• Sprinkle fabric with baking soda and allow it to sit for 20 minutes.
• Use the vacuum cleaner on low, with the brush attachment to suck up the loose baking soda, dirt, and other particles. 
• Upholstery must be dust and stain-free at all times.
• For any stains, follow the stain removal procedure. 

Download Essential Hotel SOPs In the Form Of Checklists

Digitize your sops to   ensure compliance.

Even if you create the most thorough SOP cleaning checklists for your housekeeping staff, you may still be struggling with compliance. Traditional paper checklists will often be forgotten or neglected when housekeepers are cleaning rooms. Improvements can be made right away by embracing the technology most staff carry with them at all times—their smartphones.

Imagine if you had the choice between carrying around four pages of instructions everywhere you go or could get access to a two-minute video that’s always a click away. Which are you more likely to follow?

Providing SOPs in a digital format will make your housekeeping staff more likely to adopt and follow the SOPs you've put in place.

Here are some of the ways that digital SOPs in   housekeeping scheduling   software, like Flexkeeping, can modernize your operational procedures:

1. Make SOPs   available on mobile apps

Digital SOPs are available through mobile phone applications, which enables staff to access them at any time, right from the palm of their hand. They can update checklists as they work through their tasks, and flag rooms as clean when they are done directly in the app. They can also use the app to flag maintenance if there are any issues that need addressing. 

2. Digital SOPs enable instant,   automated reporting 

Data from each room is submitted to management immediately after a room is completed. Instead of housekeepers having to manually fill out checklists and hand them into management, an automated report is sent letting them know the room is ready, and if there were any issues. 

3. Use   photos   to set standards and to ensure compliance 

You can upload photos directly into the software to have a frame of reference of what compliance to your standards looks like (and perhaps what non-compliance looks like).

Housekeepers can upload photos of completed tasks as proof that they did them, or to illustrate issues they’re having. And, in the event that a task isn’t completed correctly or a guest complaint is received, management can likewise attach a photo to that task for housekeepers to reference. 

4. Upload intuitive, accessible   video SOPs   that are easy to follow

Having written out SOPs isn’t always the most effective strategy since they may be hard to visualize and exactly what needs to be done can sometimes be left unclear in the minds of housekeepers, too easily left to interpretation.

For many people, reading text on its own is not the most effective way to learn or retain information.

Digital SOPs enable you to attach videos where you show how a task is to be performed, so there can be no confusion. Housekeepers can reference these videos at any time if they need a refresher. 

5.   Create, edit and share   SOPs with the whole team in seconds

Sometimes you need to share SOPs with new members of staff or make a change to the SOPs based on new processes needed. The process can be very manual as you edit the document on a computer, print out new sheets, and deliver them to all the staff. With digital SOPs you can quickly update a checklist and share it right away to all your staff's mobile phones.

6.   Combine mixed media   to help staff retain information and ensure compliance

Bringing together all the aforementioned benefits of digital SOPs is of great benefit to most people, as a lot of us tend to learn better when consuming mixed media.

The fact that digital SOPs enable you to add video components, PDFs, images, and other documents allows you to create a more well-rounded training resource for staff that supports all their individual styles of learning. Furthermore, combining all these various elements leaves little room for interpretation of your hotel quality standards.

It’s key to create, share and follow your hotel housekeeping standard operating procedure.

Implementing digital housekeeping SOPs and checklists will increase staff compliance with your operating practices.   Interactive software like Flexkeeping enables you to set up all your SOP checklists in the platform, implement changes in real-time, and track the time it takes for housekeepers to complete each task.

This way, your knowledge will be organized, work processes will be clear, training new staff members will be faster and staff will be held accountable for maintaining the clear and unambiguous standards you've put in place, which will directly benefit your hotel guest experience. 

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Free Housekeeping Training Presentations for Powerpoint

We've collated this list of housekeeping PowerPoint presentations so that you can help your staff understand the basics of housekeeping and hospitality work. Convert them into quick and easy microlearning content, absolutely free! This way, you can get your housekeeping training programs up and running in no time!

Give those old housekeeping training PowerPoint presentations a serious upgrade with microlessons!

Soon, you can say hello to SC Training (formerly EdApp)'s amazing AI Doc Transformer (coming soon) and level up your outdated housekeeping training decks. This handy tool will take all the hard work off your hands and transform your boring training content into engaging, mobile-friendly microlearning courses - all in just a few minutes!

Don't worry if you're not a design or coding expert – this tool is super user-friendly. Just upload your existing PPT file, sit back, relax, and let SC Training (formerly EdApp) work its magic. In just a few minutes, your housekeeping training materials will go from clunky to top-grade.

Convert your housekeeping training presentations for PowerPoint today!

Housekeeping training powerpoint microlearning courses, learn the ins and outs of impeccable housekeeping and hospitality with housekeeping training - transform your housekeeping ppt to microlearning courses today.

Hotels and accommodations see a ton of people coming through their doors every day. That's why it's crucial to give your housekeeping staff the right training so they know how to keep the place in tip-top shape for your guests. 

It's not just about having a fancy space, a great location, or awesome amenities. If your guests don't feel safe and clean because of sanitation slip-ups, they won't be happy with their stay. To give your guests the best experience ever, investing in housekeeper training is an absolute must! 

Kick things off by transforming your old hospitality PPT training materials into interactive microlearning courses. Thanks to SC Training (formerly EdApp)'s nifty AI Doc Transformer (coming soon), you'll get this task done in a matter of minutes. Plus, fitting these bite-sized lessons into your busy staff's schedules will be a piece of cake.

Housekeeping training powerpoint files

Powerpoint Presentation

Be Sure To Check Out All Of The Training Tools That Are Available In Our Safety Library. This Training Tool Is Brought To You By. Good Housekeeping.

Housekeeping

What's The Big Deal? Employees Should Be Aware Of Hazards Arising From Poor Housekeeping

Georgia Department Of Administrative Services

Workplace Housekeeping. Company Name. Www.doas.georgia.gov/risk. Risk Management Services

SC Training (formerly EdApp) is easy to use and free for you and your team to try.

A Comprehensive Guide to Conducting a Housekeeping Toolbox Talk

• Ossian Muscad
• November 11, 2023

Last Updated on November 11, 2023 by Ossian Muscad

A Housekeeping Toolbox Talk is an essential and structured conversation used by team leaders or managers to discuss and reinforce the significance of maintaining cleanliness, order, and safety in the workplace. These talks, often held at the start of a shift, serve as a vital tool for promoting a culture of safety and ensuring compliance with occupational health and safety regulations.

The importance of conducting a Housekeeping Toolbox Talk cannot be overstated. It helps prevent accidents and injuries and contributes to an efficient, productive, and pleasing work environment.

This guide aims to provide an in-depth understanding of conducting these talks effectively, ensuring that your team is well-equipped to maintain high housekeeping standards in your workplace.

Understanding Housekeeping Toolbox Talks

A Housekeeping Toolbox Talk is a brief, focused discussion that deals primarily with workplace cleanliness and safety issues. It is a conversational tool used by team leaders or supervisors to instill the importance of maintaining an orderly, clean, and hazard-free work environment. These talks, usually lasting about 5 to 10 minutes, can address specific issues related to the job site or general housekeeping practices, and they often include demonstrations of proper techniques or procedures.

Why Are Housekeeping Toolbox Talks Necessary?

Housekeeping Toolbox Talks serve multiple crucial roles in ensuring a safe and efficient work environment:

• Prevent Accidents: Discussing potential hazards can prevent accidents due to untidy workspaces or poor housekeeping practices.
• Promote Efficiency: A clean and organized workspace allows workers to perform their jobs without unnecessary interruptions or delays, promoting efficiency.
• Boost Morale: A clean workplace can boost employee morale and productivity.
• Promote Compliance: Regular toolbox talks ensure workers are up to date with the latest safety regulations and practices.

Legal Requirements and Regulations

Conducting housekeeping toolbox talks is not just a best practice; it’s often a legal requirement. Here are some key legal considerations:

• Occupational Safety and Health Act (OSHA): Employers are required by OSHA to provide a safe and healthful work environment for their workers.
• Local Safety Regulations: Depending on your location, additional local safety regulations may apply.
• Industry-Specific Regulations: Certain industries have specific workplace cleanliness and safety regulations that must be adhered to. 

While it’s essential to be aware of the laws and regulations relevant to your industry and location, the primary goal of toolbox talks should always be the safety and well-being of your team.

Preparing for Your Housekeeping Toolbox Talk

A successful Housekeeping Toolbox Talk requires meticulous planning and preparation. Identifying the key topics and objectives, selecting the right participants, and gathering the necessary materials and resources. Let’s delve into these preparation steps to ensure you’re ready for an effective and engaging Toolbox Talk.

Identifying Key Topics and Objectives

Before conducting your Housekeeping Toolbox Talk, you must plan what you’ll discuss. Here’s a comprehensive list to follow:

• Specific Hazards: Identify any specific hazards related to housekeeping at your workplace. This could include clutter that poses a tripping hazard, materials or equipment improperly stored, or poor waste management practices.
• General Housekeeping Practices: Reinforce general housekeeping practices such as keeping work areas tidy, properly disposing of waste, and correctly storing tools and equipment.
• Housekeeping Policies: Highlight any specific housekeeping policies within your organization.

Selecting the Right Participants

Ensuring the right people are present for your Housekeeping Toolbox Talk is crucial. Here’s a comprehensive list to consider:

• All Employees: Ideally, all employees should attend, as housekeeping affects everyone in the organization. 
• Supervisors/Managers: They are critical to enforcing housekeeping policies and should be present to understand their responsibilities.
• Housekeeping Staff: If your organization has specific housekeeping staff, their participation can provide valuable insights and enhance the discussions.

Gathering Necessary Materials and Resources

Before conducting your Housekeeping Toolbox Talk, gather all the necessary materials and resources:

• Safety Manuals: Manuals that include housekeeping policies and best practices can serve as handy references.
• Visual Aids: Posters, diagrams, and infographics can help clarify points and provide visual reminders of the importance of housekeeping.
• Demonstration Materials: To demonstrate proper housekeeping techniques, ensure you have all the necessary materials. 
• Checklists and Reporting Forms: These can guide the talk and report any issues that come up during the discussion. 

By following these steps in preparing for your Housekeeping Toolbox Talk, you’ll set the stage for a successful and productive discussion that reinforces the importance of maintaining a safe, clean, and orderly work environment.

Planning Your Housekeeping Toolbox Talk

After thoroughly preparing for your Housekeeping Toolbox Talk, it’s time to plan the talk. This includes setting a suitable date, time, and location, developing a clear agenda, and creating an effective presentation or discussion plan. Each step is crucial in ensuring that your toolbox talk is efficient, effective, and beneficial for all involved.

Setting a Date, Time, and Location

Choosing the right date, time, and location for your Housekeeping Toolbox Talk can significantly impact its success. It’s essential that the chosen date and time do not disrupt the normal workflow and that all participants can attend. 

For instance, scheduling the talk at the start or end of a shift or during a regularly scheduled break can ensure maximum attendance. Also, the location should be big enough to accommodate all participants comfortably. Holding the talk at the site of a relevant housekeeping issue can make the discussion more impactful.

Developing an Agenda

An agenda is a roadmap for your toolbox talk, ensuring you cover all relevant topics effectively and efficiently. Your agenda should include an introduction, the main topic discussion, a question and answer session, and a conclusion. The introduction sets the tone and highlights the importance of the topic.

The main topic discussion is where you delve into the specifics of housekeeping. The question and answer session allows participants to clarify doubts and share thoughts, and the conclusion wraps up the talk, highlighting key takeaways.

Creating a Presentation or Discussion Plan

The presentation or discussion plan is a detailed guide to how you’ll present the agenda topics. It should be clear, concise, and engaging, making use of visual aids such as slides, charts, graphics, or props. 

Ensure your presentation is understandable and relevant to your workforce. Encourage active participation and make the session interactive by asking questions or including real-life examples from your workplace. Remember, the goal of a Housekeeping Toolbox Talk is not just to disseminate information, but to foster a culture of cleanliness and safety in your workplace.

Conducting the Housekeeping Toolbox Talk

Now that you’ve prepared and planned for your Housekeeping Toolbox Talk, it’s time to conduct it. Conducting a toolbox talk is an art that requires effective communication, engagement, and interaction. Follow the steps below to ensure your talk is a success:

Introduction and Icebreaker

Start your Housekeeping Toolbox Talk with a brief introduction. This should remind attendees of the importance of maintaining a clean and safe work environment and how good housekeeping practices can contribute. 

You can also use an icebreaker to get the participants engaged and relaxed. This could be a simple question like, “What is one area in our workplace that you think needs better housekeeping?”

Addressing Key Housekeeping Topics

Once the session has formally started, delve into the key housekeeping topics you have pre-identified during your preparation phase. Discuss specific hazards, general practices, and organizational policies. 

Try to provide real-life examples from your workplace to grab the participants’ attention. Remember, the objective is to provide comprehensive information on how proper housekeeping can prevent accidents, improve productivity, and foster a better working environment.

Facilitating Discussions and Interaction

Encourage discussions and interaction among the participants to make your Housekeeping Toolbox Talk more effective. After explaining each topic, foster a discussion by asking questions or seeking opinions and experiences. This enhances comprehension, allows for a greater exchange of ideas, and can help participants understand the practical application of housekeeping regulations and guidelines.

Demonstrations and Visual Aids

Visual aids and demonstrations are excellent tools for imparting knowledge and can be particularly effective in a Housekeeping Toolbox Talk. Use diagrams, charts, or physical demonstrations to illustrate correct housekeeping practices. 

For instance, you could demonstrate how to store tools or dispose of waste. This makes the information more digestible and ensures that it is more likely to be remembered and applied.

Effective Communication and Engagement

Effective communication and engagement are crucial elements for the success of a Housekeeping Toolbox Talk. They ensure that the information is accurately conveyed, understood, and applied. Good communication fosters a dynamic and interactive session where ideas, experiences, and feedback are shared freely, encouraging greater participation and ensuring the toolbox talk is more effective.

Tips for Clear and Engaging Communication

Clear and engaging communication enhances understanding and grabs attention, encouraging meaningful participation. Here are some tips to achieve it:

• Be clear and concise: Avoid technical jargon and use simple, understandable language.
• Use visual aids: Diagrams, charts, and images can help to clarify complex concepts.
• Body language: Non-verbal cues such as eye contact, gestures, and tone of voice can add impact.
• Make it interactive: Engage participants by asking questions, seeking opinions, and encouraging discussion.
• Use real-life examples: Practical examples from your workplace can make the information more relevant and memorable.

Active Listening Techniques

Active listening is crucial to ensure understanding and to foster an interactive and participatory environment. Here are some techniques to promote active listening:

• Show attention: Maintain eye contact and use non-verbal signals like nods to show you are listening.
• Paraphrase: Restate what the speaker has said in your own words to ensure understanding.
• Ask questions: Clarify any doubts or elaborate on points to get more detail.
• Provide feedback: Share your thoughts or suggestions regarding the speaker’s comments.
• Be patient: Give the speaker ample time to express their thoughts without interruptions.

Encouraging Participation

A participatory environment enhances learning, understanding, and application of the knowledge shared. Here are some effective strategies to encourage participation:

• Create a safe environment: Ensure participants feel comfortable sharing their thoughts and experiences.
• Encourage questions: Make it clear that all questions are welcome and valuable.
• Involve everyone: Try to involve everyone in the discussion, even quieter ones.
• Applaud input: Acknowledge and appreciate every input to motivate further participation.
• Foster teamwork: Encourage participants to share ideas and solutions, promoting a sense of teamwork.

Common Housekeeping Hazards and Solutions

A significant part of maintaining a safe workplace through effective housekeeping practices is identifying potential hazards and knowing how to mitigate them. In this section, we’ll discuss some common housekeeping hazards and provide strategies for their prevention.

Identifying Potential Hazards

Good housekeeping goes beyond maintaining a neat and clean workplace; it involves identifying potential hazards that could lead to accidents or injuries. Here are some common hazards that can be identified through proactive housekeeping:

• Slip, Trip, and Fall Hazards: Wet floors, cluttered workspaces, loose cables, or rugs can lead to slip, trip, and fall accidents.
• Fire Hazards: Improperly disposed of flammable materials or overloading electrical outlets can increase the risk of fires.
• Chemical Hazards: Poorly stored chemicals, unlabelled containers, or improperly disposed hazardous waste can pose safety and health risks.
• Ergonomic Hazards: Improper workstation setup or poor posture can lead to repetitive strain injuries or musculoskeletal disorders.
• Equipment Hazards: Improperly stored or maintained equipment can pose a risk of accidents.

Strategies for Mitigation and Prevention

Once potential hazards are identified, it’s crucial to implement strategies to mitigate them. Effective housekeeping practices can significantly reduce these risks. Here are some strategies for mitigation:

• Regular Inspections: Carry out regular inspections to identify and address hazards promptly.
• Clear Walkways: Keep walkways and workspaces clear of clutter to prevent slip, trip, and fall accidents.
• Fire Safety Practices: Ensure proper disposal of flammable materials and avoid overloading electrical outlets.
• Proper Storage of Chemicals: Store chemicals correctly, label containers accurately, and dispose of hazardous waste responsibly.
• Ergonomic Setup: Ensure workstations are set up ergonomically and encourage regular breaks to mitigate the risk of repetitive strain injuries.
• Equipment Maintenance: Regularly maintain and properly store equipment to prevent accidents.

Promoting a Culture of Housekeeping Excellence

Promoting a culture of housekeeping excellence is a continuous process and requires commitment from every team member. It involves setting clear expectations, recognizing and rewarding good housekeeping practices, and regular monitoring to ensure standards are met. 

Setting Expectations and Standards

To foster a culture of housekeeping excellence, setting clear expectations and standards is essential. These should be documented and communicated to all team members. Use visual aids and demonstrations during toolbox talks to ensure everyone understands what is expected. Regular training should also be part of the strategy to keep everyone updated on best practices.

Recognition and Reward Systems

Recognizing and rewarding good housekeeping practices can motivate team members to uphold high standards. Implement a system where employees are rewarded for consistent adherence to housekeeping practices. This could be in the form of public recognition, certificates, or even small rewards. The key is to make the rewards meaningful and motivating.

Regular Follow-ups and Monitoring

Regular follow-ups and monitoring are crucial to ensure that housekeeping standards are being upheld. This could involve regular inspections, audits, and feedback sessions. It’s essential to address any deviations from the standards promptly and constructively. Remember, the goal is to promote a culture of excellence, not to punish.

Post-Toolbox Talk Activities

After conducting a successful toolbox talk, the process doesn’t end. Post-Toolbox Talk activities are crucial as they ensure the effectiveness of the housekeeping toolbox talk and its long-term impact. Let’s delve into these activities:

Documentation and Reporting

It is crucial to document the toolbox talk proceedings. This includes the topics discussed, key decisions, actions to be taken, and attendees. This documentation serves as a crucial record for tracking progress and as evidence of compliance with safety regulations. Reporting should also be done to the relevant stakeholders, notably the safety supervisor or manager, to keep them updated on the housekeeping practices and any identified issues.

Feedback and Evaluation

Feedback is invaluable for improving future toolbox talks. At the end of a talk, ask for participant feedback on the effectiveness of the meeting and areas for improvement. This could be achieved through an anonymous survey or feedback form. Furthermore, evaluate the toolbox talk’s impact on housekeeping practices. Have there been fewer incidents or improved adherence to standards? This evaluation will indicate the toolbox talk’s effectiveness and identify areas for improvement.

Continuous Improvement

Housekeeping toolbox talks should not be static; they should evolve with time, reflecting changes in work practices, regulations, and technology. Continuous improvement involves regularly reviewing and updating the toolbox talks to remain relevant and effective. This could involve integrating new topics, improving presentation methods, or including more interactive elements based on feedback received. Learning, adapting, and improving with each toolbox talk is key.

The Role of Low-Code Platforms in Housekeeping Toolbox Talks

Low-code platforms redefine the approach towards conducting housekeeping toolbox talks, offering an efficient and tech-driven solution that enhances the process’s effectiveness.

Simplified Processes

Low-code platforms allow streamlined organization and execution of toolbox talks. They offer pre-built templates and workflows that can be customized to fit specific housekeeping scenarios. This means less time spent setting up and more focused on engaging with the team and discussing important safety and housekeeping points.

Enhanced Communication and Collaboration

These platforms support real-time collaboration and interactive communication. This feature allows team members to participate, share ideas, and provide feedback easily. It also enhances record-keeping, ensuring everyone stays updated on housekeeping standards and practices.

Real-Time Updates and Reminders

Low-code platforms provide real-time updates and reminders, which can serve as a daily nudge for your team to uphold housekeeping standards. For instance, reminders can be set for regular inspections, or updates can be sent if there’s a new protocol to follow.

Comprehensive Reporting and Analysis

With their built-in analytical tools, low-code platforms provide comprehensive reporting, offering valuable insights into the effectiveness of the toolbox talks. They track key performance indicators (KPIs) and provide data on the team’s adherence to housekeeping guidelines, helping to identify areas for improvement and measure progress over time.

Integrating low-code platforms into housekeeping toolbox talks can lead to increased efficiency, enhanced communication, and improved adherence to housekeeping standards. It’s a step forward towards promoting a culture of housekeeping excellence. By leveraging this technology, companies can ensure that they provide a safe and healthy environment for their employees.

Frequently Asked Questions (FAQs)

Q1: what is the ideal frequency for conducting housekeeping toolbox talks.

The frequency of conducting housekeeping toolbox talks can depend on several factors, such as the nature of work, your team size, and the tasks’ complexity. However, as a best practice, many organizations conduct these talks weekly or monthly. Regular talks ensure that housekeeping standards remain top of mind and are continuously reinforced.

Q2: Are housekeeping toolbox talks required by law?

The specific legal requirements can vary by location and industry. However, regulatory bodies in the US, like OSHA (Occupational Safety and Health Administration), stress the importance of regular safety talks, including housekeeping, as part of a comprehensive safety program. Companies are encouraged to document these talks as evidence of their commitment to worker safety.

Q3: How can we ensure participation during housekeeping toolbox talks?

Ensuring participation can be achieved through various methods:

• Creating a comfortable and open environment encourages employees to contribute their thoughts and experiences.
• Introducing interactive elements such as Q&A sessions, demonstrations, or team-based activities can boost engagement.
• Utilizing low-code platforms for conducting toolbox talks can enhance real-time collaboration and interaction.

Streamline Housekeeping Toolbox Talks with DATAMYTE

DATAMYTE is a quality management platform with low-code capabilities. Our Digital Clipboard , in particular, is a low-code workflow automation software that features a workflow, checklist, and smart form builder. This tool lets you create and set up housekeeping toolbox talks in minutes. 

DATAMYTE also lets you conduct layered process audits, a high-frequency evaluation of critical process steps, focusing on areas with the highest failure risk or non-compliance. Conducting LPA with DATAMYTE lets you effectively identify and correct potential defects before they become major quality issues.

With DATAMYTE , you have an all-in-one solution for streamlining housekeeping toolbox talks and ensuring compliance with quality standards. Book a demo now to learn more. 

Effective housekeeping toolbox talks are vital in maintaining workplace safety and cleanliness. Organizations can uphold high housekeeping standards by focusing on pre-talk preparation, conducting engaging talks, and following up with effective post-talk activities.

Low-code platforms enhance these talks by simplifying processes, enhancing communication, and providing insightful analytics. It’s key to remember that striving for housekeeping excellence is an ongoing commitment requiring constant review, feedback, and improvement.

Continually adapting and optimizing toolbox talks to reflect changing work practices and regulations will ensure their ongoing relevance and effectiveness. With a concerted and consistent effort, every organization can transform housekeeping practices, fostering a safer, cleaner, and more productive workspace.

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Housekeeping toolbox talk

A simple, 5 minute outline of what to cover in a toolbox talk on Housekeeping.

Download a Housekeeping toolbox talk pdf

One of the main causes of workplace injuries is poor housekeeping practices.

What do we mean by housekeeping?

Workplace housekeeping includes activities that create or maintain a clean, tidy, orderly, safe workplace. When we keep the workplace and worksites free of clutter and clean, we can massively reduce the risk of accidents occurring.

A clean and tidy workplace sets a good standard for the company as it shows you care about the small things and are, therefore, more likely to care about the bigger things when it comes to health and safety.

In this housekeeping toolbox talk, we will go over the main housekeeping hazards and how you can minimize the risks.

Why Run a Housekeeping Toolbox Talk?

• Helps us all to be more aware of hazards in the workplace
• Gives us all some good tips for how to minimize workplace hazards
• Ensures we all know our responsibilities to maintain a safe workplace (including management)
• Safety improves productivity

Housekeeping Hazards and How to Minimize Them

Clutter includes objects like equipment and tools left around lying on the floor, stairs, platforms, and other work surfaces. When this happens, staff can easily trip over, bump into things, and get hurt in other ways.

How to minimize the risk

• Never leave tools, equipment, and material laying around—especially not left unattended on floors, stairs, and other platforms.
• Only have the tools and equipment you need with you onsite.
• Only order and bring on site the materials you need.
• Use racks to better store equipment and materials.
• Make sure you stack and store equipment and other materials away from walkways and emergency exits.
• When equipment and materials are not in use, store them away safely to reduce tripping hazards.

Waste 

Rubbish that accumulates in and around the worksite can become a hazard to staff. Often, waste is sharp, hard to handle, and may have things like nails sticking out of it.

• The worksite should have designated rubbish areas. Make sure you put all waste in these areas.
• Make sure you bag and tie up lightweight waste like paper, so it doesn’t blow around the worksite.
• Don’t overload skips and rubbish bins.
• Always try to reduce the size of rubbish. For example, breaking down boxes.
• Make sure waste bins and skips are kept away from the public (especially toxic waste). Waste areas should be clearly signposted.
• Always be aware of flammable waste when working—especially with tools.

Wet Surfaces

When surfaces like floors are wet, accidents are more likely to occur as people are more likely to slip over. This isn’t only caused by spilling liquids and not cleaning them up. It can also occur when the weather turns bad. 

• Wear the appropriate footwear when on-site to avoid slipping over.
• When you spill something, clean it up or if necessary, arrange for someone else to.
• Inform your co-workers or members of the public (if applicable) of the hazard.
• When working outside, be aware of bad weather causing slip hazards such as muddy areas and wet floors.

Bad Lighting

If lighting isn’t good on a worksite, it can become a hazard as hazards are hard to see. 

• Ensure that your worksite is well lit. If not, don’t work until it is.
• If appropriate, wear PPE if the risk is not fully minimized.
• If possible, use natural daylight where practical.

Poor Hygiene

When facilities like kitchens and bathrooms aren’t cleaned properly, this causes a health and safety hazard on the worksite.

• Clean up after yourself when you’ve finished using the kitchen.
• Use designated bathrooms.
• Clean yourself when dealing with dangerous chemicals or come into contact with other hazardous substances.
• Bathrooms and kitchens should be cleaned regularly.

Key Takeaways

• Don’t leave equipment, materials, and tools laying around. That's not good housekeeping. Put things away after using them.
• Rubbish should never be left lying around the worksite. Use the appropriate bins and skips.
• Be careful around wet surfaces. If you spill something, clean it up or tell your supervisor.
• Always make sure there is good light before working in an area of the worksite.
• Clean up after yourself to maintain high hygiene standards on the worksite.

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Home » Training Powerpoints » Safety Housekeeping Training Powerpoints

July 31, 2016

Safety Housekeeping Training Powerpoints

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Housekeeping Safety by Pennsylvania Department of Labor

Housekeeping Technique Productivity and Safety by University of the Punjab

Safety housekeeping is important in warding away potential safety hazards, and it’s really easy to maintain. No matter your workplace, you can maintain a positive safety culture with safety housekeeping.

These safety housekeeping training PowerPoints will inform employees how to be proactive about safety housekeeping.

DISCLAIMER: All free PowerPoints provided on this website have been created by third parties. The copyright owners of these powerpoint presentations have no affiliation with Atlantic Training. If you wish to have an item removed or have any questions regarding this information, please contact us at [email protected]

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Housekeeping – Introduction, Definition, Role, Responsibilities and Layout

Support our work, housekeeping – definition, role, responsibilities and layout.

The housekeeping department is an essential component of any hospitality establishment. It is responsible for maintaining the cleanliness, tidiness, and hygiene of the entire property, including guest rooms, public areas, and back-of-house spaces. The primary goal of the housekeeping team is to ensure that guests have a comfortable, safe, and enjoyable stay by providing them with a clean and well-maintained environment.

1. Definition of Housekeeping A department of the rooms division; responsible for cleaning the hotel's guest rooms and public area...

The term Housekeeping outside the hospitality, hospital refers to the management of daily duties and chores involved in the running of a household, such as cleaning, cooking, home maintenance, shopping, and bill payment, etc. These daily recurring tasks may be performed by any members of the household, or by other persons like butlers or maids who are hired for the purpose.

2. Role of Housekeeping

Housekeeping also coordinates closely with the maintenance or engineering department, as the housekeeping staff identifies different types of maintenance issues while cleaning the rooms and reports to the maintenance team for rectification or replacement. Example snags or issues with the TV, AC, Heating unit, Plumbing, Lighting, Electrical faults, Furniture, Toilet, Vanity, Tub, towel racks, Ventilation issues, etc.

3. Housekeeping Department Organizational Chart

The Housekeeping Organizational Chart in a large hotel also contains multiple supervisors for each section of the housekeeping like the laundry, Desk Control, Floor Supervisor, Public Area The Public Area refers to the place where all guests make the use of; such as the dining room; the s... Supervisor, Night Supervisor, etc. Each of these supervisors reports to the assistant housekeeper or the Executive housekeeper Executive housekeeper is a person in charge of management and administration of a housekeeping depar... .

4. Different Sections in the Housekeeping

Linen room store:  This room stores the stock of new linen & cloth materials for uniforms, etc. The stock maintained should be enough to replenish the whole hotel at a time. However, these stocks are only touched when the current linen in circulation falls short due to shortage, damage, or loss. The room should be cool and dry with ample shelves, generally 6″ above the ground.

5. Housekeeping Staffing Calculation

The factors to be considered here are the type of hotel, location of the hotel, traditions, and customs of the locality, the size of the hotel (in terms of the number of rooms), the occupancy rate of the hotel, management needs, and policies, the quantity of work to be done per room, the quality of work expected, the standards to be met, The time needed to do the work, the frequency with which the work needs to be done, etc.

Standard Rules for determining Housekeeping staff strength:

6. housekeeping as a supporting center or ancillary department.

As mentioned above the tasks performed by the housekeeping are critical for the smooth daily operation of any hotel regardless of its category, size, location, number of rooms, etc. Also, the critical point in achieving operational success is the teamwork that must exist between housekeeping and the front office, engineering, maintenance personnel, etc.

An Image of Housekeeping Cleaning the Guest Definition of Guest in Hospitality Industry: A guest is the most important person in any business. A... Corridor 

7. areas under the responsibility of housekeeping, 8. main responsibilities of housekeeping, 9. standard room status information about current and future availability of guest rooms in a lodging property. current avai... codes used in housekeeping.

Early Check-in A guest who arrives at the property before the normal arrival time/check-in time of the hotel. :  The guest has requested and is being allowed to check in earlier than the standard check-in time.

10. Housekeeping Room Status Cycle Diagram

11. cleaning equipment used in housekeeping.

Efficient cleaning and maintenance are dependent upon high-quality cleaning equipment, correctly used. Though only 5-10% of the overall cost incurred on cleaning is accounted for by cleaning equipment and agents, selecting the ideal equipment plays a major role in the cleaning process. There will often be several ways of carrying out any particular cleaning task and different types of equipment that can be employed for it.

2. Mechanical Equipment:  The various pieces of mechanical equipment used in the housekeeping department are usually powered by electricity or gas. The staff should be well-trained in the operation of this equipment since incorrect usage will not only lead to inefficient cleaning but may also become a safety hazard. Examples of mechanical equipment used in housekeeping are Vacuum cleaners, Electric brooms, Wet-and-dry vacuum cleaners, floor maintenance machines for scrubbing, buffing polishing, etc.

12. The layout of the Housekeeping Department

The following factors are taken into consideration when deciding on the area and layout:-, the layout of the housekeeping department in the hotel:, the total number of guest rooms:, the following areas constitute the layout of a housekeeping department:.

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Powerpoint Templates and Google slides for Workplace Housekeeping

Save your time and attract your audience with our fully editable ppt templates and slides..

This slide showcases safety measure for workplace housekeeping which improves business effectiveness. It further includes remove items which are not in use, identify items which are not necessary etc. Presenting our set of slides with 5 Safety Measures For Effective Workplace Housekeeping This exhibits information on five stages of the process. This is an easy to edit and innovatively designed PowerPoint template. So download immediately and highlight information on Straighten, Standardize, Sustain, Workplace Housekeeping

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This slide showcases weekly timeline to improve housekeeping safety culture for business growth. It further includes details such as employee training, employee safety gears, software tools for housekeeping etc. Presenting our well structured Weekly Timeline To Improve Workplace Housekeeping Safety Culture The topics discussed in this slide are Committee Or Team, Assessment Survey, Safe Practices This is an instantly available PowerPoint presentation that can be edited conveniently. Download it right away and captivate your audience.

Housekeeping – How To Be A Great Emcee

“I’m part of the housekeeping team. Therefore, I get great results, make a difference, strive for excellence, make this place shine, and exceed expectations…” -Sign for International Housekeepers Week 

When it comes to being a great master of ceremonies , every single moment matters. Remember that even when you’re handling something that seems as mundane as announcements, your words and how you deliver them really matter. 

There are 10 rules for making housekeeping announcements , but before we cover them, I want to highlight a few reasons why this is such a crucial part of being a dynamic host:

• You are the guide for the attendees at the event you have been hired to emcee. It is your job to make sure they know what’s happening, when it’s happening, and where. 
• The guests will be looking to you to shepherd them through the process of where they need to be and when, and why certain things deserve their attention. You hold all the information they need to know, so it’s important that you communicate it effectively. 
• You are representing the client or event organizer , so you want to make sure you are walking the audience into the experience they want them to have. 

Now, let’s dive into the 10 rules for making housekeeping announcements:

See Related:  Game Shows – How To Be A Great Emcee

#1. Do NOT let a company CEO, President of an organization, or other VIP make these announcements. 

You want to keep the leaders of an organization in an elevated role. For example, you don’t want the Vice President of Cisco Systems talking about where the restrooms are or where to meet in the foyer to collect information. 

Your job is to keep the spotlight on the VIPS so that they retain their authority. This doesn’t mean that making announcements is unimportant– it just means that it’s your job, not theirs.

#2. Treat all housekeeping announcements with importance.

One of the biggest mistakes a corporate emcee can make is to treat housekeeping announcements like their throwaway lines. I experienced this myself as a newbie and I want to caution you against it.

“Hey, as you guys are walking out of the room don’t forget to download the app and remember the restrooms are down the hall to your right. We’ll see you back here at 2 pm, hey is this thing still on?”

You do NOT want to handle announcements this way. You want to treat them like they matter because they do. Therefore, it is important to purposefully deliver your housekeeping announcements and avoid treating them as an afterthought .

#3. Know what announcements you need to make.

Avoid the mistake of improvising the housekeeping announcements as some kind of tack-on at the end of a session. 

You’ll also want to avoid saying things like “ All right everyone, we’ll see you back at the top of the hour, have a great break!”

A great event MC always comes prepared. Have your announcements pre-written on a 3×5 card or on your prompter so you know exactly what you need to cover. 

I try not to hit my audience with too many announcements at once because I want them to remember at least three or four of the key points. Here are some examples of typical housekeeping announcements:

• What time the session will resume
• The importance of downloading the event app
• Driving the attendees to exhibitors’ booths

#4. Have some fun with them without making fun of them. 

You can present announcements in a way that is captivating and entertaining without making them seem trivial. 

Peter Brown is a professional emcee who has some fun examples of how to do this. He will ask for some volunteers to help him with some of the crucial jobs at the conference. For example, he might say something like, “I need someone to complain if the room is too hot and someone to complain if it is too cold.” 

He will then invite people to jokingly raise their hands or elbow those sitting near them, and he calls them “captains” who are in charge of room temperature. 

He’ll swear people in and ask them to be in charge of keeping peoples’ cell phones on mute and invite attendees to pledge not to ask four-part questions during a Q&A session. 

What’s great about what Peter is doing here is that he’s enlisting attendees and reinforcing key announcements in a humorous, lighthearted way. 

Another way you can have fun with announcements is to pre-write some jokes into them. 

For example, a typical announcement an MC will make is a reminder to silence cell phones or put them on vibrate. Sometimes I’ll incorporate a joke like “Hey, but if you have Verizon it may not even be an issue.” Just be careful about poking fun at a company name in a way that might offend those in attendance. 

To keep things interesting, I’ll also sometimes sneak in a fake announcement and let the audience know by saying “You’re about to hear five announcements– one of them is not real.” This will keep them engaged and invite them to listen more carefully.

#5. Put announcements at the beginning and/or end of a session. 

You never want to distract your audience from a keynote speaker’s message or an important video. 

It is generally a good practice to close a session with housekeeping announcements because that is when people are most likely to take action right away. For example, they will submit their questions in the information box, they will place their donations into the appropriate receptacle, they will listen carefully about where to find a restroom because they’ve been holding it for five minutes, et cetera.

Bonus:  Fundraisers – How To Be A Great Emcee

#6. Ask attendees to listen to the announcements before you dismiss them.

Be very clear about what you want them to take away before you dismiss them. There are clever ways to do this that will keep your attendees’ attention as they are getting ready to leave the session.

Sometimes I will say something to the effect of “We’re about to enjoy a 15-minute break, but there are 3 things I need you to know first: first, lunch will be served at precisely 12:30. Second, audio recordings of the sessions will be made available. And third, you can sign up for next year’s conference at the information desk.”

#7. Give clear directions, but don’t get lost in detail. 

For example, tell them how to download the event app but do not demonstrate the whole process onstage. A simple PowerPoint slide that directs them to a link or a website will often do the trick. 

Sometimes it’s as easy as saying “Let’s have Amelia stand– Amelia, wave your hand so everyone can see you. If you have questions about downloading the app, see Amelia or one of her other great reps at the information desk during the break.”

Try to avoid getting bogged down by too many details, or you risk losing the interest of your audience. Chances are, at the end of the session they will be more than ready to get up and take a break, so you’ll want to get to the point quickly and clearly.

#8. Keep the energy up.

I like to make announcements in a way that reinforces the content we’ve already been hearing. Here’s an example of how that might sound:

“We want to thank Peter Rogers again for his tremendous annual report– and speaking of reports, everybody needs to report to the information desk at the end of this session to pick up their gift bag.” 

The idea is to look for ways to bridge the content that has been shared during the session and segue into the announcements that must be made. Being able to do this in a way that entertains your audience as well as informs them will help keep that energy up!

#9. Add some humor to the mix.

Sometimes I like to come up with a fun acronym , pun, joke, or something that reinforces the importance of the announcement. 

Other ways to do this are with funny memes that can be used as a PowerPoint slide or walking into the audience and having attendees read the most important announcements into the microphone for their colleagues to hear.

#10. Repeat key announcements.

If an announcement is important, be prepared to make it two or three times. For example, your sponsoring organization may find it essential that attendees fill out an event evaluation form.

I would recommend saying it at the beginning of the session and repeating it again for emphasis at the conclusion: “Remember, friends, you’ll be receiving an important evaluation form by way of email– please take 5 to 10 minutes to complete this because it will help us delight you further when we see you all back next year, thank you!” 

Remember, as the event MC for a company or organization, you are first and foremost a host. It may be helpful to think of it like this: if you were throwing a party at your own home, you would do your utmost to make sure people felt welcome, entertained, and comfortable.

For example, you would show them where to find a restroom, where to get a cup of coffee, and so forth. In the same way, as the host of the event, you want to clearly guide attendees through the details that will help enhance their event experience.

Keep Reading:  Intros and Outros – How To Be A Great Emcee

This is an excerpt from  Adam Christing ‘s forthcoming book, “How To Be A Great Emcee: The A to Z Guide to Hosting Events” by America’s #1 Master of Ceremonies. Follow along as new chapters get posted to this blog category each week. 

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Workplace Housekeeping - Basic Guide

On this page, why should we pay attention to housekeeping at work, what is the purpose of workplace housekeeping, what are some benefits of good housekeeping practices, how do i plan a good housekeeping program, what are the elements of an effective housekeeping program.

Effective housekeeping can help control or eliminate workplace hazards. Poor housekeeping practices frequently contribute to incidents. If the sight of paper, debris, clutter and spills is accepted as normal, then other more serious hazards may be taken for granted.

Housekeeping is not just cleanliness. It includes keeping work areas neat and orderly, maintaining halls and floors free of slip and trip hazards, and removing of waste materials (e.g., paper, cardboard) and other fire hazards from work areas. It also requires paying attention to important details such as the layout of the whole workplace, aisle marking, the adequacy of storage facilities, and maintenance. Good housekeeping is also a basic part of incident and fire prevention.

Effective housekeeping is an ongoing operation: it is not a one-time or hit-and-miss cleanup done occasionally. Periodic "panic" cleanups are costly and ineffective in reducing incidents.

Poor housekeeping can be a cause of incidents, such as:

• tripping over loose objects on floors, stairs and platforms
• being hit by falling objects
• slipping on greasy, wet or dirty surfaces
• striking against projecting, poorly stacked items or misplaced material
• cutting, puncturing, or tearing the skin of hands or other parts of the body on projecting nails, wire or steel strapping

To avoid these hazards, a workplace must "maintain" order throughout a workday. Although this effort requires a great deal of management and planning, the benefits are many.

Effective housekeeping results in:

• reduced handling to ease the flow of materials
• fewer tripping and slipping incidents in clutter-free and spill-free work areas
• decreased fire hazards
• lower worker exposures to hazardous products (e.g. dusts, vapours)
• better control of tools and materials, including inventory and supplies
• more efficient equipment cleanup and maintenance
• better hygienic conditions leading to improved health
• more effective use of space
• reduced property damage by improving preventive maintenance
• less janitorial work
• improved morale
• improved productivity (tools and materials will be easy to find)

A good housekeeping program plans and manages the orderly storage and movement of materials from point of entry to exit. It includes a material flow plan to ensure minimal handling. The plan also makes sure that work areas are not used as storage areas by having workers move materials to and from work areas as needed. Part of the plan could include investing in extra bins and more frequent disposal.

The costs of this investment could be offset by the elimination of repeated handling of the same material and more effective use of the workers' time. Often, ineffective or insufficient storage planning results in materials being handled many times and being stored in hazardous ways. Knowing the workplace layout and the movement of materials throughout it will help when planning work procedures.

Worker training is an essential part of any good housekeeping program. Workers need to know how to work safely with the products they use. They also need to know how to protect other workers such as by posting signs (e.g., "Wet - Slippery Floor") and reporting any unusual conditions.

Housekeeping order is "maintained" not "achieved." Cleaning and organizing must be done regularly, not just at the end of the shift. Integrating housekeeping into jobs can help ensure this task is done. A good housekeeping program identifies and assigns responsibilities for the following:

• clean up during the shift
• day-to-day cleanup
• waste disposal
• removal of unused materials
• inspection to ensure cleanup is complete

Do not forget out-of-the-way places such as shelves, basements, sheds, and boiler rooms that would otherwise be overlooked.

The final step to any housekeeping program is inspection. It is the only way to check for deficiencies in the program so that changes can be made. Examples of checklists include inspecting offices and manufacturing facilities .

Maintenance

The maintenance of buildings and equipment may be the most important element of good housekeeping. Maintenance involves keeping buildings, equipment, and machinery in safe, efficient working order and in good repair. It includes maintaining sanitary facilities and regularly painting and cleaning walls. Broken windows, damaged doors, defective plumbing, and broken floor surfaces can make a workplace look neglected; these conditions can cause incidents and affect work practices. It is important to replace or fix broken or damaged items as quickly as possible. A good maintenance program provides for the inspection, maintenance, upkeep, and repair of tools, equipment, machines, and processes.

Dust and Dirt Removal

Enclosures and exhaust ventilation systems may fail to collect dust, dirt and chips adequately. Vacuum cleaners are suitable for removing light dust and dirt that is not otherwise hazardous. Industrial models have special fittings for cleaning walls, ceilings, ledges, machinery, and other hard-to-reach places where dust and dirt may accumulate.

Special-purpose vacuums are useful for removing hazardous products. For example, vacuum cleaners fitted with HEPA (high-efficiency particulate air) filters may be used to capture fine particles of asbestos or fibreglass.

Dampening (wetting) floors or using sweeping compounds before sweeping reduces the amount of airborne dust. The dust and grime that collect in places like shelves, piping, conduits, light fixtures, reflectors, windows, cupboards, and lockers may require manual cleaning.

Compressed air should not be used for removing dust, dirt, or chips from equipment or work surfaces.

Employee Facilities

Employee facilities need to be adequate, clean and well-maintained. Lockers may be necessary for storing employees' personal belongings. Washroom facilities require cleaning once or more each shift. They also need to have a good supply of soap, towels plus disinfectants, if needed.

If workers are using hazardous products, employee facilities should provide special precautions as needed such as showers, washing facilities and change rooms. Some facilities may require two locker rooms with showers between. Using such double locker rooms allows workers to shower off workplace contaminants and reduces the chance of contaminating their "street clothes" by keeping their work clothes separated from the clothing that they wear home.

Smoking, eating or drinking in the work area should not be allowed where hazardous products are handled. The eating area should be separate from the work area and should be cleaned properly each shift.

Floors: Poor floor conditions are a leading cause of incidents so cleaning up spilled oil and other liquids at once is important. Allowing chips, shavings, and dust to accumulate can also cause incidents. Trapping chips, shavings and dust before they reach the floor or cleaning them up regularly can prevent their accumulation. Areas that cannot be cleaned continuously, such as entrance ways, should have anti-slip flooring. Keeping floors in good order also means replacing any worn, ripped, or damaged flooring that poses a tripping hazard.

Walls: Light-coloured walls reflect light while dirty or dark-coloured walls absorb light. Contrasting colours warn of physical hazards and mark obstructions such as pillars. Paint can highlight railings, guards and other safety equipment, but should never be used as a substitute for guarding. The program should outline the regulations and standards for colours.

Maintain Light Fixtures

Dirty light fixtures reduce essential light levels. Clean light fixtures can improve lighting efficiency significantly.

Aisles and Stairways

Aisles should be wide enough to accommodate people and vehicles comfortably and safely. Aisle space allows for the movement of people, products and materials. Warning signs and mirrors can improve sight lines in blind corners. Arranging aisles properly encourages people to use them so that they do not take shortcuts through hazardous areas.

Keeping aisles and stairways clear is important. They should not be used for temporary "overflow" or "bottleneck" storage. 

Stairways and aisles also require adequate lighting.

Spill Control

The best way to control spills is to stop them before they happen. Regularly cleaning and maintaining machines and equipment is one way. Another is to use drip pans and guards where possible spills might occur. When spills do occur, it is important to clean them up immediately. Absorbent materials are useful for wiping up greasy, oily or other liquid spills. Used absorbents must be disposed of properly and safely.

Tools and Equipment

Tool housekeeping is very important, whether in the tool room, on the rack, in the yard, or on the bench. Tools require suitable fixtures with marked locations to provide an orderly arrangement. Returning tools promptly after use reduces the chance of it being misplaced or lost. Workers should regularly inspect, clean, and repair all tools and take any damaged or worn tools out of service.

Waste Disposal

The regular collection, grading and sorting of scrap contribute to good housekeeping practices. It also makes it possible to separate materials that can be recycled from those going to waste disposal facilities.

Allowing the material to build up on the floor wastes time and energy since additional time is required for cleaning it up. Placing scrap containers near where the waste is produced encourages orderly waste disposal and makes collection easier. All waste receptacles should be clearly labelled (e.g., recyclable glass, plastic, scrap metal, etc.).

Good organization of stored materials is essential for overcoming material storage problems whether on a temporary or permanent basis. There will also be fewer strain injuries if the amount of handling is reduced, especially if less manual material handling is required. The location of the stockpiles should not interfere with work but they should still be readily available when required. Stored materials should allow at least one metre (or about three feet) of clear space under sprinkler heads.

Stacking cartons and drums on a firm foundation and cross-tying them, where necessary, reduces the chance of their movement. Stored materials should not obstruct aisles, stairs, exits, fire equipment, emergency eyewash fountains, emergency showers, or first aid stations. All storage areas should be clearly marked.

Flammable, combustible, toxic and other hazardous materials should be stored in approved containers in designated areas that are appropriate for the different hazards that they pose. Storage of materials should meet all requirements specified in the fire codes and the regulations of environmental and occupational health and safety agencies in your jurisdiction.

• Fact sheet confirmed current: 2023-08-15
• Fact sheet last revised: 2018-06-04